Valencia Da Nang Beach Hotel

The bed is hard, and it’s hard to get a nice sleep. But location is great accessible to mostly everything.

I stayed here for 3nights and I will say it was mixed. The front desk staff are nice and welcoming. The location is relatively good, close to shop, restaurants, spas and, not so far from the beach. The room was mostly clean but the cleaning staff didnt seem to do a deep clean between the last guest and me. They did change linen and supply water everyday though...The room itself I would never again. Small. And why would you put a window to the hallway. If it wasn't so tired from going out everyday I wouldn't have slept with all the noise and lights. Absolute maze and trip hazards getting to the room. Very outdated.

All of service are really great but only need to improve room service like cleaning. It’s take only 1 minute to get Clean beach.

The room is ok with the price and location is conveniently access to the eatery and to the beach. The bed was quite hard，which made it a bit uncomfortable for a good night’s sleep.

I could hear every sound from the hallway. There’s a window but only in the corridor. So its like your in a prison cell than a hotel. The telephone is for props its not working . Pictures from the website is totally different.

The hotel is very basic, but it’s comfortable and has a very good location close to the beach and nearby restaurants.

Affordable and convenient place for travelers.

The photos on the website and the real room were totally different. The size was tiny and there was no window to the street, only to the corridor. I could hear every sound from the hallway as loud as it was made inside the room Staff just told me "we can't change anything, some of the rooms look similar to the photos, the others don't". I guess it's true because the previous time I stayed here (about a year ago) I had a good experience. So if you're lucky - you'll get a nice room, if you're not - you'll get something that feels more like a prison cell than a hotel. Personally I don't want to risk and I will not come back here

I have been staying at this hotel since the 29th of last month until today. Honestly, the hotel is very beautiful and located in an excellent area close to everything. The overall atmosphere is great, and the two receptionists are always smiling and helpful, which I truly appreciate. However, there are some issues that management should pay attention to because they negatively affected my stay: First: Since my arrival, I have only received bottled water once, on the first day. This is not acceptable, especially for a long stay. Second: There is a cleaning lady who works in the morning, but she shouts very loudly across the entire floor. This caused serious disturbance to guests. On several occasions, I couldn’t sleep because of the noise. Today, I even opened the door and politely asked her to work quietly, but she continued shouting. This happened around 8 AM. I believe the hotel should better supervise the housekeeping staff and respect guests’ comfort. Third: I lost my room key card on the third day after accidentally leaving it inside the room, and I had to pay 200k for a replacement. I find this amount extremely high. There was also another issue when my friend tried to extend his stay. He was unable to book online, and at the reception, he was asked to pay a higher price. This is unusual, as direct bookings are usually the same price or cheaper. Overall, this hotel has great potential to be much better if attention is given to these details and customer service is improved. Ps : 3 Star Only for Ladies in the reception