Receptionist is very efficient & courteous. Spacious reception & dining area.
Room is clean & tidy, but small (no chair, one has to use the bed as chair for the table).
Toilet is clean, tidy & quite spacious. However, one of the holder of toilet bowl lid is broken.
Facilities inside room: water boiling kettle, wifi, TV (no channel & no remote control), hot shower, toiletries like liquid soap, shampoo, toothbrushes, ear cotton buds, shaver, standing fan, slippers, etc. No hair hairdryer.
Nice comfortable bed & pillows.
Complementary 2 bottled water, 2 sachets of coffee & 2 tea bags per day.
Cafes & restaurants nearby.
Safe area.
Only complaint: as most hotel in Vietnam, the door & wall of the room are quite thin, & if there is noise from the walkway outside the room, it can be heard very clearly from the room (noise from other hotel guests or room cleaner in the morning).
The cleaner will shout from room to room in the morning asking for room cleaning service & this will disturb sleeping guests. When there is no answer, the cleaner will assume that there is no guests inside the room & will open the door using the masterkey. This is not the correct way to do the daily room cleaning service! The management of the hotel should buy tags (request for room-cleaning or do-not-disturb tag) that can be hanged on door knobs as done in many hotels.
