Mr.li.livilla holiday light luxury holiday homestay (Dali Ancient City Branch) Reviews

Response from Property: Dear guest, your evaluation is very important to us. Thank you for taking the time to write us a good review. We are very glad that you are satisfied with our services and facilities. If there is anything else we can help you with, please feel free to let us know. We look forward to seeing you again.

Response from Property: Hello dear, we are deeply sorry for the unpleasant experience this stay has brought to you, because this housekeeper has just arrived at our store and came over temporarily to replace us. After learning the news, we have made rectifications and re-organized the store. The employees have been trained and personnel adjusted. Thank you for your valuable opinions, which allowed us to discover the problem in time. We also look forward to your next stay, so that you can feel our better service. Welcome to come to Dali again. Wish you a happy life!

Response from Property: Thank you very much for choosing to stay in Mr. Li's small courtyard. Your praise will motivate us to do better. The inn is conveniently located, and it is very convenient to travel and visit the ancient city. The courtyard is quiet, the facilities are complete, the rooms are comfortable and tidy, and you can enjoy free coffee or tea and fresh fruit tasting when you stay. Just live comfortably and at ease. There is a large parking lot 50 meters away from the inn, and parking is convenient. I hope to meet you again in the small courtyard. I wish you a happy life!

Response from Property: Thank you for your five-star praise for our inn! The Small Courtyard Inn is located near the East Gate of the ancient city. It is very convenient to Cangshan Mountain and Erhai Lake. It takes about 10 minutes to visit Renmin Road and Fuxing Road in the ancient city. There are delicious food, coffee and taverns nearby. It is not far from March Street and Beimen Farmers Market. The design style is simple and generous, warm and elegant. You can also enjoy coffee and tea when you stay. There are welcome fruits and snacks in the lobby. The room is also very clean, the bedding is comfortable, and the housekeeper's attentive service accompanies your stay throughout the whole process. If you have any questions or needs, you can come to me for consultation. I look forward to your visit again.

Response from Property: Dear guest: Hello! Thank you for your 5-point praise and sharing of our small courtyard! It is my duty to help you answer some small questions. You can always find me if you have any questions or needs. Every city has a reason to miss it, every season has its unforgettable scenery, and every inn has its sweet and warm memories. I hope Mr. Li's small courtyard will be the warmest and most unique one in your memory! We look forward to you having the opportunity to come home and see it! Thank you! Wish you a pleasant journey!

Response from Property: Thank you for your praise and sharing. Haha, enthusiasm is what we should do. We want to provide you with the most enthusiastic service and the most comfortable accommodation environment to provide you with a pleasant stay experience, aiming to provide customers with a clean, sanitary, intimate, comfortable, and relaxing rest environment. There are shopping nearby, complete facilities, and convenient transportation. It is also quite close to Erhai Lake. Thank you again for your evaluation and look forward to your visit again!

Response from Property: Wow~~ I am so happy to see your full score! Thank you for choosing to stay at Mr. Li's Courtyard and sharing your wonderful time here with us. We are also very happy to leave an impression on your journey. Life is beautiful and we encounter it every day. Thank you for taking the time to leave your valuable comments. Your affirmation and support are very important to us. We look forward to meeting you again in Mr. Li's Courtyard.

Response from Property: We are very happy to see your comments. We are honored that our service has been praised by you. We always serve our guests with enthusiasm and sincerity. The comfortable, quiet, warm and simple accommodation space is the lifestyle that our homestay is committed to creating for you. We look forward to your frequent visits and waiting for you to come home!

Response from Property: Hello friends, I like what you said very much. I am especially grateful❤ I give you a heart❤, in short, I am very satisfied❤❤❤ The old iron wrote very carefully. I hope that my dear friends will write more. We will read every sentence and every word carefully. If it is good, keep working hard. If it is not good, improve it immediately. This is our attitude. Thank you and look forward to your next visit.

Response from Property: Hello, thank you for your comments and suggestions. We will continue to improve and strive to satisfy every guest who stays next time. We have indicated online that we do not provide free parking spaces, and we told you that your parking lot is only 50 meters away from the inn. As for the stone road you mentioned, isn't it everywhere in Dali Ancient Town? Whether guests go out or come in, we have the minimum greeting when they go out or come in. After registration, we help you carry your luggage upstairs. Isn't it enthusiastic enough? You also said that our facilities are good and all the configurations are good. How can you complain that the room price is high at this price? We don't want to explain too much. You will understand after reading the comments of other guests carefully.

Response from Property: Dear guests, hello! Thank you for choosing to stay at Mr. Li's Light Luxury Resort B&B. We are also sorry that you have had an unpleasant stay experience. We sincerely apologize! Regarding the issues you mentioned, I still want to carefully explain them to you. Maybe you didn’t read the instructions and rules on the platform clearly when you placed the order. First of all, you said there is no afternoon tea problem. Our family clearly stated on the platform that the afternoon tea time is 12:00-18:00 every day. Your check-in time has already passed the afternoon tea time. Although the time has passed, if If you still need afternoon tea at night, just inform the front desk and we will be happy to prepare it for you and deliver it to your room! Next is the welcome fruit in the lobby. We will place fresh seasonal fruits in the lobby every day. Guests can pick them up in the lobby at any time if they want to eat. There is no quantity limit~~~ The room you mentioned has a musty smell, ours All rooms are well ventilated and sunny. The musty smell you mentioned is absolutely impossible. Moreover, this room type is occupied every day. Indeed, no other guests have mentioned this problem. When decorating the B&B, environmental protection issues were taken into consideration, so the whole house was specially customized with solid wood furniture. In order to make every guest stay at ease and comfortable, the solid wood furniture has a little bit of wood. The smell is really normal. We can understand if you can't accept it, so we will change other rooms for you as soon as possible. The reason why we don't agree with your free cancellation is because the free cancellation period has indeed passed. Thinking differently, if you are a B&B Boss, how would you handle it? The reason why the platform sets such cancellation rules is that it is not just the B&B owners who need to abide by the rules, the guests also need to abide by the rules. From the minute you place an order on the platform, the room will be reserved for you unconditionally, and other guests who want to book this room type will also need to abide by the rules. , it is impossible for the B&B to be booked to other guests. When you arrive, you feel unhappy and want to cancel for free. Who will protect the interests of the B&B? ? ? I don’t want you to put yourself in my shoes and think from my perspective. I believe everyone should have the most basic mutual respect, even if it’s just for a practitioner in the service industry! ! ! Thank you again for coming. We will continue to improve the shortcomings. I wish you a pleasant journey! ! !

Response from Property: Dear little brother and little sister, hello! Thank you for your 5-point praise. Your comfortable stay is our goal. Your satisfaction is the biggest motivation for our continuous service upgrade. Thank you for your trust and look forward to meeting you again in this beautiful courtyard! I wish you a happy life.

Response from Property: Dear guest: Hello! Thank you very much for your stay experience and praise! We are glad to bring you wonderful time and memories. We will always maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and wish you a happy life! Thank you.