Pullman Dali

Pullman Dali Reviews

Pullman Dali

61-1 Erhe South Road, Xiaguan Town, Dali, Yunnan, ChinaView Hotel Details
Pullman Dali
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Pullman Dali Guest Reviews

4.8/5
Excellent
7209 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(7209)
Positive reviews(7149)
Reviews with photos/video(2856)
Delicious breakfast(783)
Nice sea view(714)
Friendly front desk staff(427)
Great swimming pool(228)
Close to airport(91)
Excellent afternoon tea(83)
Negative reviews(60)
Guest User
Deluxe Room, One King-size Bed
Stayed in Nov 2024
Family
7 review
4.7/5
Amazing
Posted on Nov 28, 2024
Travel with big families and lucky to choose the pullman hotel which has convenient locations, accessible to most of the attractions near the erhai lake. The hotel is very new with fabulous lake view to enjoy the erhai and also xing sheng bridge . We dined in twice for dinner at level 5 grand Chinese restaurant. The food quality is above average and price reasonable with additional 10% off for hotel guests.
Response from Property: Dear Guest, Thank you for choosing to stay with us at Pullman Dali. We are glad to hear that you enjoyed your stay and that our staff was so attentive to your needs. I will be sure to share your comments with our team. I hope that you will stay with us again.
Anonymous User
Superior Queen Room
Stayed in Nov 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Nov 25, 2024
I have been serviced by Pullman Hotel in Dali for 2 nights. I am very impressed by the service of the staff, especially Mr. Edison. On the day I arrived, my luggage was broken. He was able to advise me where I could buy a new one, and he also took care of my luggage and brought it to my room when the room was ready. He always informed me and took good care of me. The other staffs were also very helpful. They are able to communicate with me well, and provided other services, such as breakfast, called a taxi to my destination, opened and shut the car's door for me. It showed a lot of care. I was very impressed. If I come to visit here again, I will definitely choose Pullman Hotel.
Response from Property: Dear Guest,Thank you for your comments regarding your stay at the Pullman Dali .It is always a pleasure to receive positive feedback, and we are glad to note that you were very satisfied with our friendly service. Your nice feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services to our guests. Thank you once again for sharing your experience, and we look forward to your future return visits in the future.
ng
Superior Queen Room
Stayed in Nov 2024
Solo travellers
8 review
5.0/5
Outstanding
Posted on Nov 14, 2024
Very comfort stay , the room is spacious and clean , very helpful front desk . During I check in the front desk help to upgrade the room , maybe this is not the peak season
Response from Property: Dear Guest, Thank you for staying at Pullman Dali . We delighted to learn that you had a most enjoyable stay and appreciate your compliments on our products and services. Our team will continue to improve our products and services so as to enhance your stay experience. We look forward to welcome you again soon!
Guest User
Deluxe Room, One King-size Bed
Stayed in Jun 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jun 19, 2024
Awesome view of Erhai lake. Wonderful service and thanks to Coco for the great hospitality. Will definitely stay here again!
Response from Property: Dear Guest, Thank you for taking time to write this wonderful review of your experience here. Your compliments are the biggest motivation to all of us and we are glad that we were able to delight you. All of us at the hotel are passionate about making your stay at Pullman Dali a memorable and wonderful one and we will strive harder to ensure your next stay is perfect. We all hope to extend our warmest welcome to you again.
Izzati Aqilah
Deluxe Room, One King-size Bed
Stayed in Nov 2024
Family
3 review
4.7/5
Amazing
Posted on Nov 7, 2024
We had a wonderful short stay at Pullman Dali. Everything was quick and smooth from checking in and out. The location was great as it is not too far from the Railway Station and is just opposite the Lake Cruise port. Room was really nice and clean too. The staff upgraded our rooms to the ones facing the Erhai Lake. On our last day, we had to leave early for the train, and it was raining heavily. It was difficult for us to get a car and the staff, Eleven (if I am not wrong) helped to book a taxi using her own phone and did not accept any payment. Really thankful for their excellent service and would recommend others to stay here. I would definitely come back to stay if I come to visit Dali again.
Response from Property: Dear Guest, Thank you for staying at Pullman Dali . We delighted to learn that you had a most enjoyable stay and appreciate your compliments on our products and services. Our team will continue to improve our products and services so as to enhance your stay experience. We look forward to welcome you again soon!
Asawaprecha
Deluxe Room, Two Single-size Beds, Lake View
Stayed in Oct 2024
Family
2 review
4.7/5
Amazing
Posted on Oct 31, 2024
This is a five star hotel. The view from our room is strikingly beautiful. The staffs are very kind and attentive . Truly a 5 star hotel. The hotel is new and have many high tech stuff. The breakfast is surprisingly good. We stayed at intercontinental Kunming before but think that the breakfast here is lowkey better. Love the guoqiao mixian and guihuabing.
Response from Property: Dear Guest, Thank you for choosing to stay with us at Pullman Dali. We are glad to hear that you enjoyed your stay and that our staff was so attentive to your needs. I will be sure to share your comments with our team. I hope that you will stay with us again.
Guest User
Deluxe Room, One King-size Bed, Lake View
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 31, 2024
It’s the first trip for my family and I to Dali and we truly enjoyed our stay here. The location of Pullman Dali was perfect - it is conveniently located near to Dali railway station and it overlooks the Erhai lake. The rooms were spacious and the cleaning staff did a good job at keeping the rooms very clean. We had a small hiccup with one of the rooms on the first night but the front desk staff were helpful and quick to resolve it. All the staff were helpful with any questions and recommendations to places of interest. Special mention to Herman who has been accommodating, and extremely attentive and helpful throughout our stay! The arrangement of printout of the photos taken during our stay was a very sweet and nice token. Furthermore, he went above and beyond by helping to arrange the delivery of something that we accidentally left behind. Overall our stay was enjoyable and I would highly recommend Pullman Dali to anyone looking for comfort and quality!
Response from Property: Dear Guest, Thank you for taking time to write this wonderful review of your experience here. Your compliments are the biggest motivation to all of us and we are glad that we were able to delight you. All of us at the hotel are passionate about making your stay at Pullman Dali a memorable and wonderful one and we will strive harder to ensure your next stay is perfect. We all hope to extend our warmest welcome to you again.
Guest User
Superior Queen Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 14, 2024
Beautiful hotel and a pleasant stay. Hotel manager approachable and provided top notch service
Response from Property: Dear Guest, Thank you for sharing your feedback regards your recent experience at Pullman Dali Hotel. I appreciate your great recognition to our products and services, and we look forward to welcoming you again soon.
Guest User
Deluxe Room, One King-size Bed, Lake View
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 4, 2024
The staff is super good..even pay for my taxi as I was rushing to train station
Response from Property: Dear Guest, Thank you for staying at Pullman Dali . We delighted to learn that you had a most enjoyable stay and appreciate your compliments on our products and services. Our team will continue to improve our products and services so as to enhance your stay experience. We look forward to welcome you again soon!
Caslyn
Deluxe Room, One King-size Bed, Lake View
Stayed in Nov 2024
Family
4 review
4.2/5
Very Good
Posted on Nov 27, 2024
We loved the hotel room so much! Nice view and it's huge with the bathtub.
Response from Property: Dear Guest, Thank you for sharing your feedback regards your recent experience at Pullman Dali Hotel. I appreciate your great recognition to our products and services, and we look forward to welcoming you again soon.
Mingliu
Deluxe Room, One King-size Bed
Stayed in Aug 2024
Couples
6 review
5.0/5
Outstanding
Posted on Aug 25, 2024
Dali was a relatively unfamiliar name to me. From the temporary station in Dali to the entrance of the Pullman Hotel, everything seemed indistinguishable from other small to medium-sized cities. However, during my two-day stay at this hotel, I encountered the attentive Beata at the front desk, the ever-smiling and enthusiastic Felix in the lobby, and the kind-hearted driver Xiao Bao. They truly made me feel at home. Thanks to the recommendations of Felix and Beata, we were fortunate to have Xiao Bao as our guide for a day trip around Erhai Lake. Like many other tourists, we admired Cangshan Mountain, enjoyed the views of Erhai, tasted Xi Zhou Baba, got sunburnt, and took some mediocre photos—memories that might fade over time. Perhaps I won’t often recall the stories Xiao Bao shared about the history of the Dali Kingdom, the transformation of Yunnan’s war god into a mythical creature, or the customs of the Bai people’s weddings, the local treasures, and peculiarities. But what Xiao Bao left us with was a deeper connection and more unforgettable memories. I will remember how Xiao Bao passionately and vividly introduced his hometown to us. I will remember how he diligently and safely drove us for nine hours in one day, enduring the scorching sun while showing us the scenic spots around Erhai. He gave us a beautiful day. He added warmth and color to Cangshan and Erhai, bringing out an unparalleled shade of blue, perhaps the same deep indigo blue that the Bai people cherish. Though our two days in Dali were short, they were filled with meaning, leaving me with a sense of longing as I departed. I believe I will remember Dali for a long time, and I will fondly think of the people I met here. I hope Dali’s sun is gentle, so Xiao Bao’s sensitive skin feels more comfortable. Thank you, Xiao Bao, and the Pullman staff who took care of us these past two days. Dali, I will often think of you. Because of you all, this place is truly wonderful and beautiful and memorable.
Response from Property: Dear Guest, Thank you for choosing to stay with us at Pullman Dali. We are glad to hear that you enjoyed your stay and that our staff was so attentive to your needs. I will be sure to share your comments with our team. I hope that you will stay with us again.
Matthew Kee
Deluxe Room, One King-size Bed, Lake View
Stayed in Dec 2023
Couples
2 review
5.0/5
Outstanding
Posted on Dec 28, 2023
This should be the best hotel in Dali. But it's because of the very personal service that the concierge gave. Coco went way beyond her responsibilities to meet our requests and even offer more than what we asked for. She always reponded to our weChat text very quickly. Coco really deserves to be rewarded. It reflects a good culture in the hotel as other staff are also very helpful. It really made our stay in Dali memorable. Location of the hotel is also very good; just opposite the cruise terminal and a short walk to many restaurants. The view of the lake from the room is really nice. Breakfast is also good and extensive. If I ever visit Dali again, I will surely stay at Pullman again, and look for Coco.
Response from Property: Dear Guest, Thank you for choosing to stay with us at Pullman Dali. We are glad to hear that you enjoyed your stay and that our staff was so attentive to your needs. I will be sure to share your comments with our team. I hope that you will stay with us again.
axman
Deluxe Room, One King-size Bed
Stayed in May 2024
Family
15 review
5.0/5
Outstanding
Posted on May 21, 2024
Great location in downtown Dali, though a distance from the old town and Xizhou, Shuanglang and ChongShengSi. Hotel was new and facilities generally well maintained. Great sights from the pool and gym though we didn’t get a chance to use it. Impeccable service from the front desk and concierge - they were helpful in introducing the area, helping with luggage and delivery, as well as providing great transport advice and food recommendations. Special mention to Edison for the great advice.
Response from Property: Dear Guest, Thank you for sharing your feedback regards your recent experience at Pullman Dali Hotel. I appreciate your great recognition to our products and services, and we look forward to welcoming you again soon.
Roby111
Superior Queen Room
Stayed in Dec 2023
Couples
25 review
5.0/5
Outstanding
Posted on Dec 30, 2023
Wonderful stay. Kiros was very friendly and helpful.
Response from Property: Dear Guest, Thank you for staying at Pullman Dali . We delighted to learn that you had a most enjoyable stay and appreciate your compliments on our products and services. Our team will continue to improve our products and services so as to enhance your stay experience. We look forward to welcome you again soon!
Anderson1437
Deluxe Room, One King-size Bed
Stayed in Sep 2023
Family
4 review
5.0/5
Outstanding
Posted on Oct 9, 2023
Overall, the services is excellent. The view from the hotel room is very nice and you also can enjoy the night view from the roof top too. We also order some delivery from the hotel using Meituan apps and the hotel arrange the robot deliver the food & drinks to us. We also enjoy the bath tub inside the hotel room with our moon cake from Lush. In terms of the breakfast, it’s a lot of variety to choose and highly recommend to enjoy it early (7am) to avoid crowded guests.
Response from Property: Dear Guest, Thank you for sharing your feedback regards your recent experience at Pullman Dali Hotel. I appreciate your great recognition to our products and services, and we look forward to welcoming you again soon.