Somerset Grand Central Dalian

Somerset Grand Central Dalian Reviews

Somerset Grand Central Dalian

No.128-2 Jinma Road, Jinzhou District, Dalian, Liaoning, 116600, ChinaView Hotel Details
Somerset Grand Central Dalian
Somerset Grand Central DalianSomerset Grand Central DalianSomerset Grand Central Dalian
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Somerset Grand Central Dalian Guest Reviews

4.8/5
Excellent
459 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(459)
Positive reviews(450)
Reviews with photos/video(58)
Awesome rooms(85)
Large rooms(55)
Many amenities(22)
Friendly front desk staff(22)
Perfect for kids(16)
Great swimming pool(7)
Has play area for children(3)
Stayed multiple times(2)
Negative reviews(8)
Anonymous User
Executive Suite - 2-Room
Stayed in May 2024
Family
34 review
5.0/5
Outstanding
Posted on Jun 24, 2024
This hotel is definitely a 5 star . It's near all restaurants. The staff is very friendly and helpful. They can speak English fluently. The rooms are spotless clean . There's a playground for small kids, a swimming pool, and a jacuzzi . It is very convenient for a holiday if you are traveling .
Response from Property: Dear Guest,We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
Lives out of a suitcase.
One-Bedroom Deluxe
Stayed in Apr 2024
Business travellers
39 review
4.0/5
Very Good
Posted on May 9, 2024
Nice decoration. Good room size, clean and good location. Bit out of downtown area, but has plenty of places to eat close bye.
Response from Property: We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
Aleksei Dmitriev
One-Bedroom Deluxe
Stayed in Apr 2024
Solo travellers
8 review
5.0/5
Outstanding
Posted on May 6, 2024
Really enjoyed my stay. Great, spacious rooms with a lovely design, a nice location, a friendly staff, and a perfect breakfast are what make it stand out from the crowd. Definitely going to come back.
6/8
Response from Property: We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
Guest User
Executive Suite - 2-Room
Stayed in Jul 2024
Family
2 review
4.5/5
Great
Posted on Aug 13, 2024
Excellent choice for families, especially the multi-bedroom flats. Breakfast a bit disappointing and a bit far from central Dalian.
Response from Property: Dear Guest，We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
Tsogtoo1212
One-Bedroom Deluxe
Stayed in Jun 2024
Family
13 review
5.0/5
Outstanding
Posted on Jul 22, 2024
Such a friendly staff, clean room, 4th floor activities so wonderful, Thank you guys
Response from Property: We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
Athans阿坦
One-Bedroom Deluxe
Stayed in Apr 2024
Couples
10 review
5.0/5
Outstanding
Posted on May 5, 2024
Now this hotel was super big in rooms and got the best comfy beds. Oh not to forget… makes you feel at home
Response from Property: We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
AdmiralA
One-Bedroom Deluxe
Stayed in Jul 2024
Solo travellers
4 review
5.0/5
Outstanding
Posted on Aug 23, 2024
Very good service and great environment
Response from Property: We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
GoldenWeek family
Two-Bedroom Premie
Stayed in Aug 2023
Family
5 review
4.0/5
Very Good
Posted on Oct 10, 2023
Spacey suite, good beds, location quite far from the center. Recommendable for longer stay and for families with teenagers…
Response from Property: Dear Guest，We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
Ng
One-Bedroom Deluxe
Stayed in Jul 2023
Business travellers
2 review
5.0/5
Outstanding
Posted on Aug 8, 2023
After 20+ years staying at US chain hotels, this I an extremely pleasant experience. First, larger rooms, and living spaces. Kitchenette, and laundry machine. Feels like home away from home. Highly recommended!!
Response from Property: We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
Lini Kaloumaira
Executive Suite - 2-Room
Stayed in Dec 2022
Family
6 review
3.7/5
Posted on Jan 21, 2023
I am a local - have stayed at the Somerset and on occasion come for a staycation (since 2015). I have had staff who were previously students of mine. Point being I am not a new face. First time to get a room facing away from the seaside. However Jinma Lu looked pretty lit up for the spring festival. We stayed in 1810 overnight before leaving China. What disappointed me was the amenities - broken, not clean according to what one would expect of an Ascott Hotel. As always the F&B team were 5star. Greetings and service. Front desk - nice to see the new staff being trained and good to see the regular friendly faces.
Response from Property: It’s a great pleasure having you to stay with us at the Somerset Grand Central Dalian. Thank you very much for taking your time to share your feedback with us on 21 January 2023We have noted your feedback in regards to our facility. We sincerely regret that that we could not make your stay more comfortable. Please be assured that we will convey your feedback to our operating team and shall work towards an improvement.Once again, we hope to be able to welcome you again and have another opportunity to serve your better.
Guest User
One-Bedroom Premier
Stayed in Apr 2023
Other
5 review
5.0/5
Outstanding
Posted on May 28, 2023
The service at Somerset is amazing, they are very helpful, the room was very clean and comfortable. The breakfast was enjoyable. I enjoyed my visit.
Response from Property: We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
Guest User
Stayed in Jun 2022
Couples
1 review
5.0/5
Outstanding
Posted on Jul 23, 2022
It is having very good service. We enjoyed a lot.
Response from Property: Dear guest, welcome to Somerset Tiancheng Dalian. I am glad that every aspect of the hotel has been recognized by you. Through your detailed description, you can feel the happiness that this stay brings to you. Feeling at home, exceeding expectations, and creating a warm and comfortable environment like home are our goals and objectives. Thank you for your sincere praise. We sincerely look forward to your next visit.
Patrick83
One-Bedroom Deluxe
Stayed in Aug 2023
Business travellers
51 review
5.0/5
Outstanding
Posted on Sep 9, 2023
Everything fine, thank you 😊
Response from Property: Dear guest, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
Mildred
One-Bedroom Deluxe
Stayed in Jan 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on May 5, 2024
Very spacious.
Response from Property: We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
Gerrard D Evans
One-Bedroom Premier
Stayed in Jul 2022
Couples
76 review
4.5/5
Great
Posted on Aug 14, 2022
This was a great hotel with great staff and facilities. I wish this place was closer to the center of town but I would come back to this place if I go back to Dalian. Great place indeed.
Response from Property: We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.