Homeinn Selected Hotel (Dalian Xi'an Road Commercial Street Lianhe Road Subway Station) Reviews
Homeinn Selected Hotel (Dalian Xi'an Road Commercial Street Lianhe Road Subway Station)
No.38 Lianhe Road, Shahekou District, Dalian, Liaoning, ChinaView Hotel Details
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Guest Reviews of Homeinn Selected Hotel (Dalian Xi'an Road Commercial Street Lianhe Road Subway Station)
9.6/10
Excellent
1576 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.5
Service9.7
Cleanliness9.6
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All reviews(1576)
Positive reviews(1553)
Reviews with photos/video(158)
Easy to get around(562)
Convenient location(344)
Close to metro(312)
Friendly front desk staff(295)
Classy environment(105)
Perfect for business trips(31)
Has rooms for families(6)
Luggage delivery service(5)
Negative reviews(23)
MartinDE
Business Queen Room
Stayed in Oct 2024
Couples
8 review
10.0/10
Outstanding
Posted on Nov 16, 2024
The hotel has a great location - it’s right in front of the metro entrance! The staff and hotel manager were incredibly kind and helpful. The room was clean and had overall a very pleasant stay!
Response from Property: Dear guest, thank you for choosing to stay at the Xinghai Bay United Road Hotel in Dalian. We are delighted to see your positive feedback on our hotel's location, cleanliness, and service quality. The hotel is conveniently located near Exit C of the United Road subway station and is adjacent to the Xi'an Road shopping district, which offers a variety of dining, entertainment, and cinema options. We look forward to welcoming you back soon.
Ryan Lewis
Business Double Room A
Stayed in Aug 2024
Solo travellers
7 review
10.0/10
Outstanding
Posted on Sep 21, 2024
Perfect location as the metro is just outside the door, the staff were friendly and helpful and the room was clean tidy, very happy staying and would stay again.
Facilities: Very complete, everything is available!
Hygiene: Clean and hygienic, cleaned every day!
Service: The service is very good, the lady at the front desk is very enthusiastic! Full of oyster flavor!
I will stay here every time I go to Dalian! Transportation here is convenient! Complete facilities! My family and I love this!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Dalian Xinghaiwan Xinghai Lianhe Road Branch. I'm glad to hear your positive comments about the hotel's location, cleanliness and service quality. The hotel is near Exit C of the Lianhe Road Subway Station. The hotel is adjacent to the Xi'an Road Business District shopping mall, where you can find everything you need to eat, drink, play, and play in a movie theater. Welcome to experience it next time
Guest User
Family Room
Stayed in Jun 2024
Family
1 review
9.2/10
Great
Posted on Jul 28, 2024
For the room type I stayed in, I would give it 99 points. I am very satisfied. We are traveling as a family and we booked a family room with partitions, which is very convenient and guarantees a certain amount of privacy. It's not unusual to have a washing machine and even a dryer, but there is actually a clothes drying rod in the room, which is super convenient. The two large windows are very bright. The subway entrance is right outside the door, and it takes about 20 minutes to take a taxi to various attractions. There are many delicious restaurants in the back and side streets. I come back to eat and rest nearby every day. You can also take a stroll in Zhongshan Park next to it. Forgot to take the picture...
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Dalian Xinghaiwan Xinghai Lianhe Road Branch. I'm glad to hear your positive comments about the hotel's location, cleanliness and service quality. The hotel is near Exit C of the Lianhe Road Subway Station. The hotel is adjacent to the Xi'an Road Business District shopping mall, where you can find everything you need to eat, drink, play, and play in a movie theater. Welcome to experience it next time.
Guest User
Superior Queen Room
Stayed in Jun 2024
Couples
3 review
4.0/10
Posted on Aug 1, 2024
The room was average. A sudden power outage in the middle of the night didn't scare me to death, so I walked down from the eighth floor in the dark. . . . . .
The chubby little girl at the front desk left me speechless with her positive reviews.
Original TextTranslated by Google
Response from Property: Dear guests, I'm sorry that I didn't give you a perfect check-in experience. Due to the heavy rain in Dalian at 3 a.m. on the night you checked in, the cables in the area near the hotel were short-circuited, resulting in a temporary power outage in the hotel. If you have any questions during your stay, you can contact us at any time. Contact us, the hotel housekeeping center and front desk colleagues will serve you 24 hours a day. We look forward to your visit again and wish you a happy every day!
Guest User
Business Queen Room
Stayed in Nov 2023
Other
5 review
2.0/10
Posted on Jan 4, 2024
There are very few rooms, and there is only 90 pounds of walking space, so people have to walk sideways!
There is no service to speak of, and the bedding and sweaters are very poor.
dirty!
Original TextTranslated by Google
Response from Property: Hello dear guest! Thank you for taking the time to review the hotel. The hotel will make targeted rectifications based on your valuable suggestions. We hope you will come again. Thank you.
Guest User
Business Double Room A
Stayed in Dec 2023
Couples
3 review
3.5/10
Posted on Jan 7, 2024
The soundproofing is very bad. There were people singing in the corridor at around 8 o'clock in the morning. There were also people washing their hands in the corridor. The quilt cover was not tightened tightly. There was a smell of quilt core inside. There was also a short-haired waiter at the front desk. I was checking out late. Just tell me how much money you should pay. He looked at me sideways, as if I owed him money. This is Home Inn 666 in Dalian. The towels are all lint-free, the air conditioner is not hot, and the lights in the room are dim. It's only half lit, and there's no light in any corner. The cleaning lady's service is very good, and the person at the front desk has short hair.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for checking in and sharing your stay experience. We are sorry for the inconvenience caused to you. We will work harder to do better. Thank you again for your kind review. We look forward to your visit again. I wish you a happy life.
Guest User
Business Double Room A
Stayed in Jul 2024
Travel with friends
2 review
4.0/10
Posted on Aug 12, 2024
It's too humid and the room is small
Original TextTranslated by Google
Response from Property: Dear guest, thank you for visiting Dalian Xinghaiwan Lianhe Road Hotel. We apologize for not giving you a perfect stay experience. If you have any questions during your stay, you can contact us at any time and we will handle it for you in a timely manner. Our colleagues in the hotel housekeeping center and front desk We are dedicated to serving you 24 hours a day and we look forward to your visit again.
Guest User
Business Double Room A
Stayed in Jul 2023
Travel with friends
1 review
2.0/10
Posted on Aug 23, 2023
There were spider webs in the corners of the room🕸️ On the first night, we reported to a staff member and told us to wait for his feedback. After waiting for a day, there was no news. We went out at night and closed the door when we came back. However, the door handle did not close it. We did not know that we We didn't close the door. The staff sitting in the lobby had a bad attitude towards us and told us that we didn't know how to close the door when we came in. On the first day, we asked the staff to clean the room. When we went back online, the bug was still there. When we checked out, we went to the front desk. The staff reported this matter and the front desk staff said that you have to report it to the front desk. When we went back, there was no staff at the front desk. This matter was not solved before we left. We cleaned it up ourselves. I can only say that it was a very bad experience for our two little ones. Living with girls, we didn’t really want to keep asking the staff to enter our room, but we also showed the staff pictures, etc.
Original TextTranslated by Google
Response from Property: Thank you very much for checking in and sharing your stay experience. We are very sorry to disappoint you during your stay. We are deeply sorry for this. We will study the issues you mentioned carefully and actively make rectifications. Thank you for your help. We hope that you can help us with your stay. We will provide you with a satisfactory stay experience during your first stay. We look forward to your visit again and wish you a happy life.
Guest User
Family Room
Stayed in Jul 2023
Family
2 review
5.0/10
Posted on Aug 15, 2023
The only good thing is that the location is very good, just outside the subway station. I booked a parent-child room. The bathroom is very small. It is difficult for fat people to take a shower and turn around. There is no place to hang things. The design is very inhumane. It is normal to wash some things when traveling. Yes, but there is no place to dry it, and the hygiene is not in place. There is a small sofa, and behind it is the underwear of the previous resident. I was shocked and disgusted.
Original TextTranslated by Google
Response from Property: Thank you very much for checking in and sharing your stay experience. We are very sorry to disappoint you during your stay. We are deeply sorry for this. We will study the issues you mentioned carefully and actively make rectifications. Thank you for your help. We hope that you can help us with your stay. We will provide you with a satisfactory stay experience during your first stay. We look forward to your visit again and wish you a happy life.
Guest User
Superior 2-bed Room
Stayed in Jun 2023
Family
1 review
4.5/10
Posted on Jul 24, 2023
I stayed for three nights in total. On the first night I checked in, I found yellow stains on the quilt. I went to the front desk to ask for a solution. The front desk replied that they would change it tomorrow morning and they could not change it for me that night. I did not continue to ask because I also prepared disposable quilt covers and disposable sheets.
The second night's stay was great.
On the third night, the roof of the room was leaking. When I contacted the front desk to report the situation, the front desk responded by changing rooms. I think this method is correct. The problem lies in some details. From the time I told the front desk about the water leakage to the final solution to the room accommodation problem, no hotel staff came to the room or approached me to understand the situation. They were very indifferent and made me feel very disappointed. The work of the front desk The staff didn't try their best to help me solve the problem, they just dealt with it perfunctorily.
Also, I stayed in a superior twin room. After changing rooms, I was moved to a twin room. Then it seemed that the hotel no longer cared about it and ignored me. I repeatedly requested that I only accept a room transfer to the same category or to a higher category. The hotel's answer was no. I can only stay in a twin room. They can make up for the 10 yuan difference in price. There is no other way. However, in the end, I changed to a family room with the help of Ctrip customer service, and I am very grateful to Ctrip's customer service.
But the only thing I didn't understand was that when I communicated with the hotel staff in the hotel lobby, they told me more than once that there were no family rooms available and I could only stay in twin rooms. Why did such a room magically appear after I made a request to Ctrip's customer service? What were the hotel staff thinking at that time?
Unfortunately, I didn't take a photo to prove it, which is also my shortcoming.
Original TextTranslated by Google
Response from Property: Thank you very much for checking in and sharing your stay experience. We are very sorry to disappoint you during your stay. We are deeply sorry for this. We will study the issues you mentioned carefully and actively make rectifications. Thank you for your help. We hope that you can help us with your stay. We will provide you with a satisfactory stay experience during your first stay. We look forward to your visit again and wish you a happy life.
Response from Property: 尊敬的賓客:感謝您在茫茫酒店中選擇入住如家商旅-大連星海灣聯合路地鐵站店並分享您的入住體驗,您對酒店位置及前台服務的認可是我們前行的動力,對於您提到的房間設施及隔音問題我們深表歉意,我們會認真研究積極整改,希望在您下次入住之時給您提供滿意的入住體驗,祝您生活愉快。
Response from Property: 尊敬的賓客,感謝您下榻如家商旅-大連星海灣聯合路地鐵站店並如此細緻分享您的入住體驗。酒店位於西安路商圈交通便利,距離地鐵2號線僅十步之遙,2號線可直達大連周水子國際機場和大連北站,多條公交路線可達各個商圈及旅遊景點,周邊吃飯、電影、遊玩、購物等一應俱全,是您出差旅行的完美選擇。酒店新增設施健身房,洗衣房配備洗衣烘乾服務,酒店使用的是夢百合系列床墊及床上用品,我們將繼續提供熱情周到的服務和舒適的住宿環境,期待再次為您服務
Response from Property: 尊敬的賓客,感謝您下榻如家商旅-大連星海灣聯合路地鐵站店並如此細緻分享您的入住體驗。酒店位於西安路商圈交通便利,距離地鐵2號線僅十步之遙,2號線可直達大連周水子國際機場和大連北站,多條公交路線可達各個商圈及旅遊景點,周邊吃飯、電影、遊玩、購物等一應俱全,是您出差旅行的完美選擇。酒店新增設施健身房,洗衣房配備洗衣烘乾服務,酒店使用的是夢百合系列床墊及床上用品,我們將繼續提供熱情周到的服務和舒適的住宿環境,期待再次為您服務