To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities8.7
Service9.1
Cleanliness9.0
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All reviews(1413)
Positive reviews(1360)
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Easy to get around(182)
Friendly front desk staff(130)
Large rooms(75)
Delicious breakfast(71)
Close to metro(71)
Convenient for shopping(55)
Strange smell in room(22)
Tasty restaurant(11)
Negative reviews(53)
Guest User
Cozy 2-bed Room
Stayed in May 2025
Solo traveller
41 review
7.0/10
Posted on Jul 1, 2025
Really good location just a few walks to the main shopping district and metro station. The hotel itself is really old and with fair decorations.
Response from Property: 尊敬的賓客:您好!非常感謝您對我們的支持與信任,我們將繼續秉承用心做事、細心服務的服務理念,讓您在長城飯店的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步,祝您開心每一天!
Guest User
Cozy 2-bed Room
Stayed in Dec 2024
Solo traveller
2 review
10/10
Outstanding
Posted on Feb 1, 2025
The room was clean enough. However, there was constant smell of cigarette for some reason.
Response from Property: 尊敬的客人,很抱歉房間的煙味影響了您的入住體驗,感謝您對房間衞生的認可。我們已安排工作人員全面排查和除味處理,會加強客房空氣凈化措施,確保後續入住無異味干擾。期待您再次光臨,檢驗我們的改進成果。
Guest User
Cozy 2-bed Room
Stayed in Aug 2024
Solo traveller
35 review
8.5/10
Very good
Posted on Sep 20, 2024
About 10 to 15 min walk to Xi An Rd eateries & various malls (including a Walmart). Within walking distance to 2 metro stations.
Response from Property: Hello! I am glad that you have chosen to stay at the Great Wall Hotel in Dalian. The hotel is located in the commercial area of Xi'an Road in the center of Dalian city, which is bustling and convenient, and also provides convenience for your travel. Looking forward to your next visit!
jagar ganbaatar
Deep Sleep Double Bed Room (Zero Pressure Mattress & Double Relaxing Sofa & Spacious Area)
Stayed in Jul 2024
Other
49 review
10/10
Outstanding
Posted on Aug 15, 2024
in the city center and close to airport. good location
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝您生活愉快!
Guest User
Deep Sleep Twin Room With Zero Pressure Mattress & Spacious Seating
Stayed in Nov 2023
Family
1 review
10/10
Outstanding
Posted on Dec 28, 2023
Thanks songminghan
Response from Property: Dear Mr Sanusi,I am very happy to make you have a pleasant trip and look forward to meeting you next time ^^
Gillian88
Deep Sleep Family Room With Zero Pressure Mattress & Wooden Tea Table
Stayed in Nov 2025
Travelling with friends
29 review
7.7/10
Good
Posted on Jan 7, 2026
We were spending New Year's Eve together, and since three girls needed to stay together, we found this place nearby at the last minute. The environment was nice, and the late check-out until 3 PM was very considerate. The only downside was that we didn't get the Diamond VIP room upgrade and free breakfast.
Original textTranslated by Google
Response from Property: Dear Customer, we sincerely apologize for the unpleasant experience. We understand that your feedback is crucial to our improvements. The Dalian Great Wall Hotel is currently undergoing phased renovations and upgrades, adding new facilities and equipment to enhance the guest experience. Our lifelong pursuit is to ensure our guests' comfort and enjoyment. We look forward to your next visit! Experience our newly upgraded facilities and services. We wish you a pleasant life and all the best.
Guest User
Deep Sleep Family Room With Zero Pressure Mattress & Wooden Tea Table
Stayed in Nov 2025
Family
14 review
1.7/10
Posted on Jan 3, 2026
It looks nice, but it's really bad. The parking lot is small, there's nowhere to park, the facilities are outdated, renovated 20 or 30 years ago, the air conditioning doesn't work, the sewers smell bad, I wake up in the middle of the night from the stench and can't sleep, the soundproofing is terrible, I can hear everything my neighbors are saying, and the service is awful. Terrible, terrible, terrible!
Original textTranslated by Google
Response from Property: Dear Customer, we sincerely apologize for the unpleasant experience. We understand that your feedback is crucial to our improvements. The Dalian Great Wall Hotel is currently undergoing phased renovations and upgrades, adding new facilities and equipment to enhance the guest experience. Our lifelong pursuit is to ensure our guests' comfort and enjoyment. We look forward to your next visit! Experience our newly upgraded facilities and services. We wish you a pleasant life and all the best.
Guest User
Cozy 2-bed Room
Stayed in Jan 2026
Business traveller
3 review
9.2/10
Great
Posted on Feb 5, 2026
The room was clean and tidy, and the heating was very effective. I was satisfied.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your support and trust. We will continue to uphold our service philosophy of doing things with heart and providing meticulous service, so that you will feel the warmth of home during your stay at the Great Wall Hotel. We look forward to your next visit to witness our progress. Wishing you a happy day!
Taozigongzhuqifeilou
Deep Sleep Family Room With Zero Pressure Mattress & Wooden Tea Table
Stayed in Apr 2025
Family
5 review
4.0/10
Posted on May 5, 2025
Facilities: too old and badly damaged
The bathroom door is broken, and there are some disordered hooks on the wall, as if someone just stuck them there. The facilities are worse than those of the current express hotels, maybe they have been there for decades?
The bed is a simple bed that costs about one or two hundred yuan, and it makes a sound when you turn over.
The windows are old and dirty, and the 15-story floor height can be fully opened, and the screens can be opened. There is no safety at all. The hotel seems to have relevant requirements in this regard.
The family room is not small, but the facilities inside are extremely simple, without any sense of warmth, and there is a large area of wall without even a dressing mirror.
Service: The front desk is quite satisfactory. After the room service delivered the things, we said thank you and the other party ignored us, and we asked them to deliver because we didn't put the floor towels in the room during the day.
During the May Day holiday, it was more than 800 yuan a night. Maybe we deserved to encounter such an environment because we wanted to save money. Hahahaha, I wanted to check out and leave on the first day of moving in😂
Original textTranslated by Google
Response from Property: 尊敬的顧客,非常抱歉給您帶來了不好的體驗,我們深知您的反饋對我們的改進至關重要。大連長城飯店正在進行分層逐步裝修改進,添加新的設施設備,努力提升賓客體驗,讓賓客愉快舒適是我們畢生的追求。期待您再次光臨!感受全新升級的設施與服務。祝您生活愉快,萬事順遂。
Guest User
Superior Queen Room
Stayed in Apr 2025
Family
11 review
9.5/10
Amazing
Posted on May 3, 2025
The room is very large, the bedding is comfortable, the merchant actively upgraded, the breakfast is rich, there is pizza for breakfast, the taste is not bad, it is a five-minute walk from the Xi'an Road business district, the surrounding facilities are rich, the price is a little expensive during the May Day holiday
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您對我們的支持與信任,我們將繼續秉承用心做事、細心服務的服務理念,讓您在長城飯店的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步,祝您開心每一天!
Sansan_3x3
Superior Queen Room
Stayed in Feb 2025
Solo traveller
3 review
10/10
Outstanding
Posted on Mar 24, 2025
The hotel is in a great location, very close to the Xi'an Road business district, very convenient. The front desk lady provided good service and arranged a very quiet room. The room service auntie was also very enthusiastic and arrived this week. It's cheap and good, the location is good, the room is clean, very good
Original textTranslated by Google
Response from Property: 親愛的客人,感謝您的高度認可!我們選址西安路商圈旁,就是想為您提供便捷出行與豐富休閑選擇。前台小姐姐深知安靜對您的重要性,客房大姨也總是熱情滿滿。能做到價廉物美,給您優質體驗,我們很欣慰,盼您再次享受便捷舒適之旅 。
Jieshuobaocaishuizhuanjia
Cozy 2-bed Room
Stayed in Feb 2025
Travelling with friends
10 review
10/10
Outstanding
Posted on Mar 18, 2025
This time I stayed in this hotel and was really amazed by its environment. The hotel is conveniently located around the hotel. As soon as you enter the lobby, the spacious and bright space and the simple and elegant decoration style make you feel happy. The room is warm and comfortable, and every detail is carefully designed. The view outside the window is also very charming, and you can see the perfect fusion of the prosperity of the city and the tranquility of nature. Whether it is a business trip or a leisure vacation, the environment here is impeccable, and I will choose it next time!
Original textTranslated by Google
Response from Property: Dear guest, we are so excited to receive your praise! When choosing the location, the team wanted to find a place with convenient transportation for you so that you can travel without any burden. In the design of the lobby, we pursue spaciousness, brightness and simplicity, just to bring you a sense of pleasure. The room layout is even more meticulously crafted, and every decoration and every color carries the intention of creating a warm atmosphere for you. The scenery outside the window is also part of our careful consideration, which cleverly combines the prosperity of the city with the tranquility of nature to create a unique vision for you. We are very pleased that you feel that the environment is impeccable whether you are traveling for business or leisure. Your promise to choose again is the greatest encouragement to us. We hope that you will return soon and continue to indulge in this charming environment.
Guest User
Superior Queen Room
Stayed in Feb 2025
Business traveller
45 review
10/10
Outstanding
Posted on Mar 21, 2025
The hotel service is really first-class! From the time I booked the hotel, the staff kept in close communication with me and answered all my questions. When I checked in, the front desk staff enthusiastically checked in for me and upgraded my room type, which gave me a big surprise. During my stay in the hotel, both the waiters in the restaurant and the room service staff were very warm and thoughtful, making me feel meticulous care. This stay experience was perfect, and I will choose here next time!
Original textTranslated by Google
Response from Property: Dear guests, your satisfaction is the greatest motivation for our efforts! The hotel always adheres to the principle of "service first", and carefully crafts every link from booking to check-out. We are deeply pleased with your affirmation of the services in various positions, and look forward to your visit again!
Guest User
Superior Queen Room
Stayed in Feb 2025
Business traveller
4 review
10/10
Outstanding
Posted on Mar 21, 2025
I must praise the hygiene of this hotel! The cleaning of the room is done very carefully, and the bed sheets are changed every day to ensure the quality of sleep of the guests. The floor drain in the bathroom has no odor, and the floor is always kept dry to avoid the risk of slipping. The public areas of the hotel are also cleaned in a timely manner, and there is no garbage left around the trash cans. The hotel's strict control of hygiene makes me feel very relieved to stay. Such a hotel is really rare. Good review!
Original textTranslated by Google
Response from Property: Dear guest, we are delighted to receive your high praise for the hotel's hygiene! Hygiene has always been the top priority of our work. The housekeeping team strictly implements the deep cleaning process every day, meticulously changes the bed sheets and quilt covers, and carefully maintains the bathroom floor drain and floor dryness, all to provide you with a safe and comfortable living environment. Timely cleaning of public areas is also to make you feel comfortable everywhere in the hotel. Your recognition means a lot to us, and we hope you will enjoy a safe journey again!
Guest User
Business 2-bed Room
Stayed in Jan 2025
Family
4 review
8.2/10
Very good
Posted on Feb 10, 2025
Overall good, good location, close to the subway entrance, convenient travel, upgraded deep bedroom, good rest, but the decoration is old, the hotel public area has a heavy smell of cigarettes, need to be improved!
Original textTranslated by Google
Response from Property: 尊敬的客人,感謝您的反饋!得知位置和深睡房讓您滿意,我們很開心。但裝修陳舊和公區煙味問題,我們已記下來。後續會加快裝修翻新進程,加大公區清潔除味力度,努力提升品質,期待您下次入住有更好體驗!