Atour Light Hotel, Henglong Shopping Center, Xi＇an Road, Dalian Reviews

This was the second time I stayed at this hotel. The personnel was very friendly and always ready to help out if you require assistance. I noticed the hotel location is pretty good, only a 10 minute walk from a modern shopping mall, that hosts an Apple Store, an Italian restaurant, and a Starbucks. Also a 10-12 minute walk to a big underground Walmart and a subway station, on the same line that takes you to the city centre. Overall, a good stay.

asked for a non-smoking room, but it was oversmoked. i woke up at night due to disgusting smell. breakfast was good and lobby is beautiful.

Clean and modern, but the room was much smaller than it appeared in the pictures. Heating was not yet turned on, so the room was very cold and I had to ask for a space heater. Too expensive, the room price should be half.

Facilities: Fully equipped; the laundry room has everything you could want, including a garment steamer, iron, and hair dryer. Breakfast is excellent; I highly recommend the rice noodles! 😍 Cleanliness: Clean; rooms are cleaned promptly. Environment: Comfortable; air conditioning and hot water are readily available; the rooms are quiet. Service: Excellent; every staff member proactively greets you and provides attentive service.

My full praise for service is limited to a few ladies at the front desk. Other aspects refreshed my understanding of the Atour brand! Over the years, I have chosen the Atour brand for many trips with family and friends. I uphold my trust in your brand and believe in the strength of your company. There is almost no soundproofing in this hotel, and the sounds of people talking upstairs or next door and the sounds of flushing and washing can be heard clearly. I couldn't sleep at all at night. I suffered from neurasthenia and tinnitus after staying for two nights. The problem of scanning the code to complain could not be solved, and there was no room rate discount. In the end, the lady at the front desk felt embarrassed and gave me a snack. In addition, the rooms in the new hotel are more crowded than those in Tokyo, Japan. Is the room price in Dalian very expensive? As for making it so small and crowded? Problems such as faucets peeling off and sewer bugs crawling into beds are endless. The carpets in the public aisles were badly stained. The location is acceptable, but it is not suitable to walk to nearby attractions in hot weather, so you can only take a taxi. I hope my true personal review can help friends who are traveling next time.

Staying at Atour's hotel is reassuring and comfortable. The room is very quiet and the view outside the window is pretty good. The manager and front desk service are very attentive, especially the lady. I will come again in the future.

The room is clean and smell-free, and the window has good sunlight. When I go out to eat at noon, the bed can get sunlight, and it is also very comfortable to sleep at night. The lady at the front desk was very nice and enthusiastically helped me print the documents~ The best thing is that breakfast seems to be until 10:30 in the morning (this Sunday) and there is stew in the morning. It seems to be a local specialty. I have never eaten it elsewhere before~ Auntie also enthusiastically told me what seasonings to put in it. Haha. There is porridge available on the first floor after nine o'clock, which is very suitable for people who come back late~ The mobile phone number is checked before the takeout is delivered.

The room is very clean, the service is attentive and the price/performance ratio is very high. Highly recommended.

The hotel's internal environment is elegant and tidy, and the rooms are clean, tidy, comfortable and warm. The service staff are warm and considerate. In particular, their breakfast is so delicious and has many varieties. It is highly cost-effective and highly recommended.

Good service, warm and hospitable customer service, great location. Good location

The hotel is very comfortable, convenient and well-equipped. The butler service of Miss Guanggen is very considerate. She provides water, fruit, ear plugs and steam eye mask. Her attitude is kind and generous. The considerate service makes my mother and I feel sincere and warm. We will continue to choose here next time.

Very satisfied, the bed is super comfortable😊

The service attitude is very good. The room is also very clean and cleaned in a timely manner. The location is also good. I will stay here again next time I come. I was given warm water and hand cream when I left. It can be said to be very considerate.

The room was neat and clean, a great stay experience