Anonymous User
The location was convenient and great. They also offer Ondol rooms, which are fantastic for families. However, around 9:30 AM, while we were preparing for check-out, a staff member suddenly opened the door to our room. They seemed surprised, then simply closed the door and walked away. If they had just apologized and said they didn't realize the room was occupied, I would have understood. But from a guest's perspective, having them close the door and leave without a word was quite startling and bewildering. I went out to ask who they were, and they confirmed they were from the room inspection team. Given that this isn't a budget accommodation, it's concerning that there seems to be a communication breakdown between occupied and vacant rooms. Despite the older facilities, the room was clean, and I was generally satisfied with my stay. It's truly disappointing that such an unpleasant incident occurred on the day of our departure.
Original TextTranslation provided by Google