Anonymous User
February 7, 2022
The fixed three-bedroom, I went around the island twice and couldn't find it. The storefront was very hidden. I finally found the room and said that the room was in another place. I gave the address and the back road was blocked, so I went back and the staff took us there. As a result, the wrong room was given to a one-bedroom. I called the front desk and said that it took five or six minutes to check. It took five or six minutes to check how many bedrooms we booked! ! During this period, the front desk was also joking with the people next to it, and finally found out that it was a mistake and had to go to another community to live in! ! I ran over there again, and when someone arrived at the door of the room, the password was not given. She had to ask the front desk and she would give it to you! Will not give you in advance! ! It took one hour and forty minutes to get into the room! ! The towels in the toilet have not been changed, and there are other people's hair on them. One of the three beds is actually a folding bed used to make up the number. I searched the whole room for the wifi password and didn't see it. She had to ask the front desk to tell you! The air conditioner can't be turned on, and the TV can't be watched! ! I wrote that if there is a problem with the TV, I will call for maintenance, and I will call and ask people to directly say that the problem with the remote control has nothing to do with him, and shirk the responsibility. The reception was neglected, not to mention it was because of being busy. When I called the phone, I could clearly hear the front desk and the person beside him chatting and laughing. There was nothing in the room, and the hygiene was not good enough. Even for 349 yuan, I couldn't even watch TV. The opening ceremony of the Winter Olympics Didn't even look at it! ! The overall experience is very bad! ! Never been so angry! I can't wait to give a negative star!
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