Datong Xinyu Crown Hotel

Datong Xinyu Crown Hotel Reviews

Datong Xinyu Crown Hotel

Intersection of Wenxing Road and South Ring Road, Pingcheng District, Datong, Shanxi, ChinaView Hotel Details
Datong Xinyu Crown Hotel
Datong Xinyu Crown HotelDatong Xinyu Crown HotelDatong Xinyu Crown Hotel
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Datong Xinyu Crown Hotel Guest Reviews

4.6/5
Very Good
1124 review
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(1124)
Positive reviews(1083)
Reviews with photos/video(157)
Delicious breakfast(118)
Near shopping area(82)
Large rooms(81)
Convenient for shopping(73)
Convenient parking(44)
Friendly front desk staff(42)
Delicious buffet(7)
Has rooms for families(6)
Negative reviews(41)
Airborn63
Business Double Room
Stayed in Feb 2025
Travel with friends
111 review
4.7/5
Amazing
Posted on Mar 4, 2025
Hotel is not far from the high speed Railway station and across Wanda shopping centre with lots of restaurants and shops. Daily Fresh fruit and lovely breakfast. Rooms were comfortable with fridge and large bedroom, massive bed. Price was very good and staff is helpful
Response from Property: (Situated in the Wanda Business District and adjacent to the South High-speed Railway Station) Every journey comes with an experience worth remembering, bringing satisfaction and joy, and also carrying a wonderful fate. Xinyu Crown Hotel is committed to leaving all the beauty for you to savor. We are truly grateful for your recognition of Xinyu Crown Hotel. The Chinese restaurant of our hotel has newly launched spring dishes. Tourists from all over the country and business travelers are welcome to come and taste them. We will remain modest and continue to move forward. Wish you a pleasant journey!
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Guest User
Deluxe Room (2 beds)
Stayed in Apr 2024
Family
1 review
4.2/5
Very Good
Posted on Apr 6, 2024
Good selection of breakfast. Rooms are clean and spacious.
Response from Property: Dear guest, thank you very much for your support of our hotel. We always believe that a good reputation is recommended by the most sincere satisfaction of our guests. At the same time, we are honored to provide you with the highest quality service. Looking forward to your next visit!
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Anonymous User
Leisure Selected Double Bed Room
Stayed in Mar 2025
Family
31 review
4.2/5
Very Good
Posted on Mar 30, 2025
I didn't expect that I could book a fake Crown in Datong, but it is indeed a five-star hotel with a high rating and ranking in OTA. The price is super cost-effective, less than 400 including breakfast for two. The overall hardware facilities are not advanced enough, but the service is quite good overall. There are many staff at the front desk, and the reception is also very considerate. There is even a night bed service, and Tremella soup and mineral water are provided in a timely and enthusiastic manner. I would like to praise Zhang Qingyu from the housekeeping department. The breakfast is indeed as rich as described in the reviews, especially the knife-cut noodles taste good, and you can also blanch vegetables, have Mongolian milk tea to drink, and the mutton steamed buns taste good!
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Response from Property: 【享受萬達煙火,速達高鐵南站】親愛滴客官您好,非常感謝您對酒店的支持,沒有得到您全 5 分好評,我們心裏還是有點點的失落,可能是酒店還有做的不到位的地方,希望客官您下次的到來能給我們指出我們的不足,我們會努力做到更好,我們用心服務讓到店的每位客官都能感受到家一般的温暖,希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!
Guest User
Leisure Selected Twin Room
Stayed in Mar 2025
Business travellers
1 review
5.0/5
Outstanding
Posted on Mar 4, 2025
A friend recommended this hotel to me. It is really good. When you first enter the lobby, the front desk gives you a very comfortable and warm feeling. The room is very large and clean. I will come here again next time I come to Datong.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you!
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Guest User
Leisure Selected Twin Room
Stayed in Mar 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 3, 2025
The hotel is in a good location, not far from the highway and Datong South Station. It has its own parking lot, which is convenient for self-driving. It is also next to Wanda Plaza, which is very convenient for shopping and eating. The front desk reception is polite and enthusiastic. The room size is good, the bedding and bathroom are neat and clean, and fruit was delivered the next day. The hotel also has services such as night beds. Breakfast can be paid by credit card. There are local specialty noodles and mutton offal. The coffee is freshly ground coffee, and the beans are of good quality. There are many types of Western pastries. I tried a matcha cup, which feels like it is made by the store's own chef, which is very good. It feels like a store that can meet both business and tourism needs.
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Response from Property: Dear guest, we are very happy to hear that you appreciate us. Our staff is very dedicated in providing thoughtful service, and they will always strive to provide better service to our guests. And our facilities are always kept clean and tidy to provide guests with a comfortable accommodation environment. Sincerely look forward to your next stay!
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Guest User
Leisure Selected Twin Room
Stayed in Mar 2025
Travel with friends
3 review
5.0/5
Outstanding
Posted on Mar 2, 2025
I came to Datong to visit the Yungang Grottoes. The hotel is very close to me after getting off the high-speed rail. The front desk also gave me some information about various tourist attractions. I had a buffet at the hotel at noon the next day. I also met someone holding a birthday party in the buffet restaurant, which was a good idea. The buffet ingredients were very fresh and very filling. I ate a lot and felt very full. It was good.
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6/8
Response from Property: Dear guest, thank you for choosing Xinyu Crown Hotel and recognizing our service. The hotel is only 2.5 kilometers away from the high-speed railway station. There are seafood buffet restaurants at noon and in the evening. You can try the Mijing Hot Spring Bath in the hotel next time. It is worth your expectation. The whole Xinyu family is looking forward to your return home.
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Guest User
Leisure Selected Twin Room
Stayed in Feb 2025
Business travellers
1 review
5.0/5
Outstanding
Posted on Feb 28, 2025
This time I stayed at Xinyu Crown Hotel, and the experience was great! Whether it was the guest room, dining or Kangle steam bath, I was very satisfied. The room was spacious and bright, the decoration style was modern and elegant, and the facilities were complete and very new. The bed was comfortable and soft, and the room was very soundproof. It was a very good choice for people who sleep light. The hotel has a rich variety of breakfasts, with all kinds of Chinese and Western dishes, fresh ingredients, and great taste. I especially recommend their freshly cooked noodle stall, the noodles are chewy and taste quite good. In the evening, I went to Kangle steam bath again. The facilities are complete, the temperature of the steam room is suitable, the environment is clean and tidy, the bathing area is spacious, the toiletries are complete, the water pressure and water temperature are very stable, and the fatigue is washed away, which is very comfortable. In general, Xinyu Crown Hotel is first-class in terms of hardware facilities and service level. It is a very pleasant stay experience, highly recommended!
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Response from Property: Your praise is very important to us. Our staff has been working hard to provide guests with warm and thoughtful services, and our facilities have always maintained a high quality. Thank you for your praise, we will continue to improve and bring a better accommodation experience to every guest.
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Burning1
Leisure Selected Twin Room
Stayed in Feb 2025
Business travellers
1 review
5.0/5
Outstanding
Posted on Feb 27, 2025
The room is clean and tidy, the mattress is comfortable, the environment is good and quiet. The air conditioning in the room is sufficient, and it is not cold at night. The transportation is convenient, about ten minutes away from the high-speed rail station, suitable for business trips. There are many choices of places to eat around, and you can basically eat Datong specialties. It is also very close to Wanda, just across the road. The front desk service attitude is very good, check-in and check-out are very fast, and the big sister who cleans the room is also very enthusiastic, and things can be delivered quickly. When checking out, the front desk waiter will ask about the stay experience, and take care of the guests' emotions, which is very good! Overall, it was a very pleasant stay experience, worth recommending.
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Original TextTranslated by Google
Response from Property: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you!
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Yuanyuanshizhimiao
Leisure Selected Twin Room
Stayed in Feb 2025
Solo travellers
3 review
5.0/5
Outstanding
Posted on Feb 27, 2025
I chose to travel to Datong during the peak season. The hotel was completely beyond my expectations. The decoration was very stylish. The front desk service was very good. The young men and women were very enthusiastic. When they learned that I was traveling, they recommended me many delicious restaurants and fun places. The room was clean and tidy, and the sound insulation was also very good. I slept very comfortably at night. The breakfast was rich in variety, both Chinese and Western. There was a coffee machine for freshly ground coffee, as well as local specialty knife-cut noodles and mutton offal, so there was no need to go out to eat. Next time I come to Datong, I will definitely choose this hotel again! Highly recommended!
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6/9
Response from Property: Your praise is very important to us. Our staff has been working hard to provide guests with warm and thoughtful services, and our facilities have always maintained a high quality. Thank you for your praise, we will continue to improve and bring a better accommodation experience to every guest.
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Guest User
Leisure Selected Twin Room
Stayed in Feb 2025
Travel with friends
1 review
4.7/5
Amazing
Posted on Feb 25, 2025
I booked Xinyu Crown Hotel for my out-of-town friends who were traveling. The reception was warm and the room lady provided good service. The room was clean and bright, facing the sun, with a suitable temperature. It was a good experience and I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry that I did not receive your full 5-point praise. The hotel still has some shortcomings. I hope you can point out our shortcomings and we will work hard to do better. With our attentive service, every guest who comes to the store can feel the warmth of home. I hope our service can bring you more surprises and touches. I look forward to your next visit!
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Guest User
Leisure Selected Twin Room
Stayed in Feb 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 25, 2025
I happened to visit a friend in Datong, and my friend recommended Xinyu Crown Hotel. It was my first time here, and I felt that the front desk staff were very enthusiastic and patient. After checking in, the housekeeping ladies were also very enthusiastic, and they gave me free brown sugar water and washed my socks. I will stay at Xinyu Crown Hotel next time I come to Datong.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you!
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Kuailetiandelvxingyuan
Business Room (2 Beds)
Stayed in Feb 2025
Travel with friends
7 review
5.0/5
Outstanding
Posted on Feb 4, 2025
After staying for 2 nights, I feel that this hotel is the right choice! Every corner of the room is polished and the bed is as clean as new, so you don't want to get up once you lie down. 🛏️ The hotel's service is considerate! 👍 In short, it is comfortable, clean and has good service.
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. Your recognition is the driving force of our work. We will continue to provide high-quality services and facilities to make your next stay experience more perfect.
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Anonymous User
Leisure Selected Double Bed Room
Stayed in Jan 2025
Business travellers
5 review
3.5/5
Posted on Jan 23, 2025
A standard traditional five-star hotel There is no luggage rack in the room, so there is no place to put the suitcase; The front desk service is average I ordered food in the room, but it was not delivered after 50 minutes. I called and they said it was a system problem. I just saw it, and it took another 30 minutes to be delivered after it was made. I was hungry and had to wait 50 minutes longer.
Original TextTranslated by Google
Response from Property: Hello, dear guests! Thank you very much for choosing Xinyu Crown Hotel! As the hotel system is being updated and upgraded at the end of the year, we are sorry that we cannot satisfy you. We are deeply sorry! Thank you very much for your feedback, your satisfaction is our unremitting pursuit! We look forward to your guidance in our work and seeing the changes in our work! Thanks!
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Lupangdejiyi
Business Room (2 Beds)
Stayed in Nov 2024
Business travellers
8 review
5.0/5
Outstanding
Posted on Nov 19, 2024
Clean, very clean, especially the breakfast is great, the room furnishings and equipment have been improved, the attitude is good, very quiet, this is the second time I stay here, I will come again next time
Original TextTranslated by Google
Response from Property: 尊敬的客人您好!感謝您對·欣宇皇冠·酒店的肯定,讓每一位顧客滿意是我們不懈的追求,我們會一如既往的為您提供體貼、舒適、高品質的睡眠服務,期待您的再次光臨!!!
Guest User
Business Double Room
Stayed in Oct 2024
Travel with friends
27 review
5.0/5
Outstanding
Posted on Dec 30, 2024
The hotel is good, the transportation is convenient, and the parking is convenient. 50 yuan hot pot voucher: Welcome afternoon tea: I think it is very good. I can choose it next time I go on a business trip. There are many Korean restaurants nearby. It is very convenient to take a taxi, bus or subway. The most important thing is that the price-performance ratio is very high. It is perfect
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Response from Property: 非常感謝您對我們酒店的評價,我們會將您的建議融入到我們的服務中,讓您的下一次入住體驗更加滿意。
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