Hotel Chataura

We were out of power due to an ice storm and this was the only choice we reserved online through trip.com. The staff were friendly. However, the room was very dirty. The bathroom was dirty with hairs on the toilet, in the shower. Missing ceiling tiles in bathroom. No blankets on the beds and one white sheet with brown stains, hair and dirt/possible dry blood. Pillows also had several small curly hairs that matched those on the toilet. Radiator heat with no controls, the heat was unbearable. No shades on the window. The baseboards had 2 inches of dust. Floor was filthy. Shower was full of mildew and water dripped constantly. Strong odor of Marijuana,loud blasting rap music, children running and screaming until. Found a broken small glass pipe with a black substance near the nightstand. Box springs were slashed and so much dirt and hair along the bed rails. The only nice thing was the television. When i went and asked for bleach wipes to clean the room, i was given an open pack of hand wipes with 2 dry wipes. No refunds allowed. We sat on the edge of the bed, watched you tube and left as soon as the sun came up. Please do not stay there unless you absolutely have no other choice. Staying in a vehicle would be safer.

Nice stay for the price. I enjoyed staying there. Close to great restaurants.

This property was terrible. Normally, I wouldn't leave a bad review, but this property deserved it. The security lock on the door was broken and the room safe didn't work. There was no toilet paper in the room, I had to go down to the front desk to get some. The toilet paper holder was broken and on the floor. The room and halls smelled. There was some effort to make the location look cosmetically better, but it was like putting lipstick on a pig. Please take this review as constructive criticism.

Ok It was a place to seep so i could go tthe claressa sheilds fight. Bed was comfy. No bedbugs. Its ok botthe best kinda old but it did the job for one night. I would book again.

There was no room service. I had 1 person to come in there. And that was the person I checked in with. He didn't have anything else to say. Went upstairs to the room room was clean but there was no place to hang clothes. the window shades. When I stay down, you pull it down and it goes right back up. The remote I had to go down and get another remote because somebody else took the remote for the TV and I'm handicapped and I'm. Didn't I'm walking with a walk in handicap? That's a lot to ownthe door I'm sticking. I had to push it. To real hard to get up. I did not enjoy that state at all. Thank you, Ms Tubbs.

They shut off the water when I needed to take a shower for work, the hallways smelled, the room was surprisingly alright, front desk guy was pretty helpful, the tv remote didn’t work. But other than that it was great!