DoubleTree by Hilton Deerfield Beach Boca Raton Reviews

Clean and great customer service high recommended to everyone

This hotel on arrival didn’t look too bad at all, we had an amazing guest services team member, Cory who was super helpful and I couldn’t fault him.  However, it was clearly a busy period but that’s zero reason for the state of the room; hairs and grime all over. They add one tissue into the tissue box and the rest is empty.  No cups/tea or coffee amenities and we had to request. We were told there weren’t any!  Additional parking charge we weren’t aware of, despite a huge mass of open space that absolutely doesn’t warrant a charge for!! Barely any amenities nearby so don’t choose for location purposes.  Compared the Hilton I stayed the night before is miles apart. Standards here are very poor despite the hard work of the staff. I suspect Hilton does not provide or allocate enough.  It was also very noisy, you also can’t get out of the bed on one side as you’re wedged in with a table and unnecessary arm chair.  Pros: bed/pillows were very comfy and clean!

Decent stay. Will definitely be considering other places in the area next time.

Great breakfast

Really a good place to stay!

1) The toilet was broken and leaked all night. 2) My room rate included two breakfasts, but the hotel still charged $29.85 for breakfast. I clearly overpaid by more than 200 RMB when booking the room (excluding breakfast). I hope Ctrip can refund the $29.85 for breakfast. Please refer to the bill. 3) I arrived at 10:00 AM, 6 hours earlier than 4:00 PM. Early check-in (6 hours) incurs a $75 charge. Check-out was due at 1:00 PM the next day, but we delayed until 2:00 PM, and were still charged $75 for 3 hours, which is very unreasonable.

The hotel is well located. The rooms are large and very new.

Great, the bed was super comfortable! 100% recommended! Very close to Palm Beach

The stay was great, the breakfast was rich and warm

The room was clean and tidy

总体來說可以的 離海灘不遠 周圍也方便 Hilton Double Tree維持應該正常有的水平 可以住的沒問題

房間清爽，交通便利，周邊有超市和海灘。打免費車出去，車子來得很快。但是，deerfield沒有蘋果店。