Hotel Bridges House Delft

This hotel could really improve with some easy changes. They only give you coffee in the room on your first day. That makes no sense!! They don’t replenish toilet paper, Kleenex or empty the trash when they make up your room. We had to ask for more toilet paper. The towels are thin and old and so are the bed linens. The chairs are stained. General maintenance isn’t addressed, throughout the hotel. Too bad because it could be a really charming hotel with minimal effort.

Favoured by Dutch travellers, the hotel is in a prime location for wandering around Delft. The staff were very friendly and helpful and breakfast, albeit only continental, was ample and offered good variety. Our room was the garden room… its not in the main hotel but in an adjacent building which on wandering through, they seem to be in two minds about turning into a private residence or extension to the hotel, it’s still part under construction and decoration and the garden room is… a brick shed which they’ve done their best to turn into a nice room… and failed. It is very overlooked by other properties, although functional and almost comfortable, it needed a better clean, had no tea/coffee facility, despite having internet in the room, it didn’t work, and the door had had glass panels removed and replaced with wood, which didn’t fit properly, so there are bits of toilet paper stuffed in the holes… really? Yes. I’m afraid so. I suspect that the main hotel rooms are not the same, but I am afraid I would certainly not stay in the garden room again. The greatest selling point is the location, but sadly, despite the commendable effort of the member of staff who was there almost all the time, that’s where it really ends…