Hotels Near Zone Action Park in Lewisville

I stayed at the Best Western Plus Lake Dallas Inn & Suites for business in north Dallas last month. The hotel is very clean and the amenities are great. The Nespresso machine that was available 24-7 was a MAJOR plus. The property is situated just off of I-35E, so it is theoretically easy to get to most locations in Dallas. However, this is largely dependent on traffic. The hotel is about halfway between DFW and Denton, so you are not really close to anything. The one issue is part of a concern I saw with another Best Western property on this same business trip (Best Western Plus Gen X Inn, Memphis). In both cases, the owner had decided to eliminate the position of “manager” and have the person running the front desk also act as manager. To save costs, the owner is obviously keeping the lower-wage front desk employee and firing the manager. This leads to an overworked staff and a potential for some serious problems (see my review of Best Western Plus Gen X Inn, Memphis on Trip Advisor).

We picked this hotel for 3 main reasons - 1. it's location (close to UNT, Denton), 2. they had a suite that had 2 full bedrooms each with their own bathroom and doors that closed, and 3. all of this at a very reasonable price. There were pluses and minuses, and in the end I think because of the availability of the two room, two bathroom suite, and the friendly staff we are likely to return. First, the Cons: 1) The room wasn't the cleanest we've stayed in. There were a couple hairs still visible in the bathroom (in the shower and on the bathroom floor), the door to the bathroom was obviously dirty, the lower cupboards in the kitchen had splattered food dried to them that I scrubbed off when we arrived, and the tiled kitchen area needed swept badly. It always disappoints me when I see a dirty hotel room. I feel like even if your property needs an update, could use some paint or newer carpet or has some askew wallpaper, the easiest and best impression you can make is by presenting a clean room to your guests. 2) I got up to use the bathroom in the middle of the night one night and found a millipede crawling on the bathroom floor. I get it, Texas is warmer and wet. I killed it and flushed it, but still not something you're excited to see. 3) The third morning we were there, they basically ran out of food at breakfast or, at the very least, they could not keep up with the extra people. According to their front desk, they had a full house the night before and they must have been short-handed for the breakfast food shift. I understand that this was a holiday weekend, but I don't think that they planned very well. 4) The hot tub, which was the 2nd most important reason we chose this hotel, was empty and non-functioning. If we would have known ahead of time, we may have chosen to stay elsewhere. It was disappointing. We were also informed by other guests that the indoor pool water was very cold. So, we didn't take a dip in there, either. 5) The dishwasher was seriously loud when it ran for the first 30 minutes or so. We tolerated it, but in that small of a space, the sound was amplified. 6) The fireplace wasn't working. According to the front desk, all of them were unusable and would be updated in the future. This was another reason we chose this hotel. It would have been a nice feature to take the chill out of the rainy days and added to the general comfort of the experience. Again, it would have been nice to know ahead of time. Pros: 1 and 2) Having the two bedrooms with doors that close and each with our own bathroom was A-MAZ-ING! Each room was arranged slightly different. One bathroom had more counter space, one bedroom had slightly more walking space. No one could complain about dad's snoring or sister talking in her sleep. If you got annoyed with each other, you could step into the other room to watch TV and shut the door. There was even a pull out couch in the living room, if you so desired. 3) The table was big enough

I really enjoyed my stay here. Zhan, Carla, Angela, Daisy, and Jami were all so nice and accommodating. They were helpful to myself and other guests and regularly had extra supplies ready whenever I needed them. I would recommend staying here.

We stayed at this hotel along with family and friends as part of a wedding celebration. The hotel was clean and comfortable. We loved the fire pit for evening gatherings. There were lots of restaurant and shopping choices nearby. The breakfast was pretty typical. Cons: no in room safes and the refrigerator would not stay on longer than two hours without continually resetting it. Overall, it was a good experience!

Wish I could’ve gotten a first or second floor room. I don’t use elevators. I got a third floor room it was okay. I really appreciate the front desk people. They are very helpful

We stayed a night here for a couple of soccer games. The property is a little older but was very clean. And staff was very friendly. On top of that my daughter left her air pods in our room when we checked out...and housekeeping found them and sent them back! Thank you for your honesty!

A great hotel with nice staff, clean rooms, lovely amenities, and fabulous water pressure! Was a nice place to come back to after a day of business.

I stayed here for four nights during a summer program at UNT. I booked because of the good reviews, and I'm glad I did! All areas of the hotel are new and clean. Every single staff person I met was kind and helpful. For example, I needed a charger for one of my electronic items. The young woman at the front desk gladly fished through the lost/found bin and found me two of what I needed! The breakfast is tasty and nicely presented. The location was a plus, too -- right next to a Starbucks, a BJ's Brewhouse, a Chuy's, and a great family-owned pizza place, Pizza Capri's (recommended!). Two improvements I'd suggest to accommodate a range of traveler tastes: Have some still firmer pillows and bar soap available on request. But I had a great stay. I hope to return!

Service is very good, environmental sanitation

The location of the hotel is very good, connected to the mall, if you take a taxi to downtown 24 miles, it takes about 30 minutes to drive, the surrounding is very quiet, suitable for weekend vacations