Tianjing Yunye Resort Hotel

Cleanliness & Maintenance: The hotel is described as clean, hygienic, and well-maintained, with spotless rooms, fresh bedding, and thorough sanitation. New facilities and regular upkeep contribute to a comfortable stay.(based on 167 reviews)

The hotel is quite new, the room is very spacious with a nice mountain view (though) not facing the Meili Snow Mountain. Breakfast was alright, it was a typical Chinese breakfast. The service can be improved though. We had an issue with the toilet. When flushing the water was spraying everywhere onto the toilet seat, the toilet cover and the floor. We asked for a fix at the front desk and the man said he would come right away. After that we waited 30min and nobody showed. Only when we asked again did he remember. After that we asked for a clean after the toilet water was everywhere in the bathroom. We went on a small hike and for dinner for around 3h and when we came back home the bathroom was like before. They forgot that we asked for another clean. The cleaning lady also didnt know how to correctly clean a bathroom apparently. She only took dry towels and swiped over the surface for a few seconds and was done, also did she have an attitude when asking her to do it again more thoroughly. She then continued but not without gossiping about us with another staff member.