Moganshan Mountain Villa

The room was clean and tidy. Facilities: Complete Cleanliness: Spotless Environment: Serene Service: Excellent A quiet hotel on the hilltop with free parking, perfect for watching the sunrise and sunset. The breakfast was good, and the service was attentive; they even gave us a souvenir. Overall, a great experience.

1. **Room Issue:** I originally booked a king-size bed room, but due to an elevator problem, they switched us to a twin room. However, once we got into the room, we found that something was blocking the view. We called the front desk to request a change, but they refused, citing no availability. Yet, I had clearly booked a king-size room, and they said it was available at the time. 2. **Environmental Issues:** There was an unpleasant smell near the elevator on the first floor. In the room, we couldn't adjust the air conditioning mode ourselves. For example, when we visited, the temperature was almost summery, but we were told only heating was available. The lighting was dim, and one light fixture was faulty. The soundproofing was poor, and we could hear the TV from the next room. 3. **Attitude Problem:** Despite the room being hot, no one responded or did anything about it. Finally, I wish everyone a pleasant life.

True to its 90s state-run guesthouse vibe, and from a guest's perspective, I can accept the outdated decor and even tolerate the mediocre food. But please, don't just rely on the beauty of Moganshan to draw in guests. The hot water takes 5 minutes to come on, the restaurant staff wear ununiformed outfits, and as for picture 1 below, do you know how it feels to see those two lights on the night of Qingming Festival? 😅 I hope even state-owned hotels can feel a sense of shame and then strive to improve, manage better, offer better service, catch up with the times, and be worthy of those four-digit holiday room rates.

The room was spacious and clean, and the front desk staff were professional and friendly. The hotel's location is excellent, as it's part of the Moganshan scenic area itself. There's a Starbucks inside the hotel, and we saw many tourists specifically coming to the hotel's observation deck for photos.

This hotel is an old-school five-star, very quiet and built right on the cliffside. The surroundings are beautiful. They even gave us tickets to the Moganshan scenic area, and driving up the mountain was super convenient. Excellent value for money! Dinner at the hotel restaurant also got a 20% discount! Great experience, definitely coming back for a summer escape!

The hotel has a bright ambiance, and overall, it's a very pleasant experience. The restaurant is quite good, especially the yellow eel dish which is delicious. The service attitude is excellent, and both the coffee and milk tea are really nice.

The room had a great view, and it was very clean! A big shout-out to the front desk lady – she was so enthusiastic and generous, offering thoughtful and attentive service! Dining right at the hotel was also very convenient, although prices might be a bit higher since it's on a mountain. Overall, I had a really good experience! I'll definitely come back next time!