We stayed three nights, it was supposed to be a special treat for us, and at £430+ per night, perhaps we expected too much. We were imaging something akin to The Pig, where we've stayed, and loved, previously. Our hive was a real let down, dirty and dusty and clearly hadn't been hoovered for weeks, with dog snot and baby hands prints all over the patio windows. We requested it be rectified after we checked in, waited around for 1.5hrs, assistant General manager checked it, which took another 30 minutes and he said it was now clean, we returned, I handed him a pile of hair out of the shower and showed him the toe nail on the bathroom floor/front of the toilet/clothes tag still there. We drove to the local pub to wait for it to be cleaned again. As a result we missed our first sessions in the spa/sound therapy. We were given a bottle of fizz at this point and they took off the cost of the first day at the spa off at checkout. No one made contact with us for the remainder of our 3 day stay to check we were OK. In fact we felt pretty awkward for the rest of the stay. The wooded area and path are unkempt, overgrown and with lots of weeds. There's also a lack of anywhere comfortable to sit out at your accommodation. The woman working on reception in the spa was lovely and welcoming. The area is great for exploring the peaks, and the pub down the road serves delicious food with a friendly smile!