The Westin Princeville Ocean Resort Villas

The property provides spacious rooms, beautiful ocean views, and a convenient location near amenities. Guests enjoy the pools, bar, and live music. Some appreciated the balcony for breakfast despite rainy weather.

Expected Better Because of the name Ocean Resort, we actually thought we would see the ocean from the resort. The shower/tub was difficult to enter and exit. The tub was slippery. It needs a mat for better balance and safety. The bed was uncomfortable. The pillows for us were too big and lumpy. The heavy comforter was too heavy and hot. We didn’t use the air, and as such the heavy comforter wasn’t used. There needs to be an extra lighter blanket for use. We look for a trash can and only found a very small plastic container in the bathroom. It was sufficient for all the trash. The screen door lock did not work. As such we didn’t feel comfortable leaving the glass doors open. The restaurant door and service was amazing. The chicken poop on the tile floor next to us and chicken jumping on our table grabbing food was troubling. We probably wouldn’t return to the resort.

We have a running list of everything that was atrocious about this hotel and it won’t fit here. For starters this is NOT a beach hotel. If you want to go to the beach, you walk 2 miles down a slippery dangerous trail and past homeless with no signage. The concierge will have you believe because an exact quote “no where else to eat” and only one hike relatively close - that there is nothing else to do there because they want you to spend all your money sitting at their pool eating either wildly overpriced and 2 star food. The concierge was unbelievably bad. The doors didn’t lock to the entrance of the building. It’s loud all night. You can’t use your deck because the ducks literally attack you. (I have pictures) However at night, guests can bang away at your door which is horrifying. I have never had a 1 star stay but this was it. Only perk is we hated them so much we forced our self to never eat at the hotel which was great because Hanalei bay is 8 minutes away and it’s absolutely amazihg.