Neptune Paradise Beach Resort & Spa - All Inclusive
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All properties in Diani Beach
Neptune Paradise Beach Resort & Spa - All Inclusive
No. 5 of 4-Star Select Hotels in Kwale
Galu Kinondo, Diani Beach, Kwale 80100, Kenya
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Highlights
Airport drop-off available
Lots to do
Free parkingAmenities
Swimming Pool
Exclusive Beach Area
Beach Volleyball
Diving
Snorkeling
Sauna
Spa
Massage Room
All amenities
Property Description
With a stay at Neptune Paradise Beach Resort & Spa in Diani Beach (Galu Beach), you'll be within a 10-minute drive of Diani Beach and Colobus Conservation. This all-inclusive resort is 29.9 mi (48.1 km) from Nyali Beach and 31.3 mi (50.4 km) from Bamburi Beach.
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8.2/10
Cleanliness8.2
Amenities8.1
Location8.2
Service8.3
All 44 reviews
Surroundings
Airport: Ukunda Airport
(8.6 km)
Airport: Moi International Airport
(49.4 km)
Train: Mombasa Train Station
(40.2 km)
Landmarks: Galu Beach Kenya
(180m)
Landmarks: Julia Top Best Massage
(270m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
Superior Room
2 Single bed or 1 Queen bed
Free Wi-Fi
Non-smoking
Shower
Tea Bag
Private Toilet
Hair Conditioner
Check Availability
5
Deluxe Baobab Room
1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Shower
Tea Bag
Private Toilet
Hair Conditioner
Check Availability
5
Deluxe Garden Room
2 Single bed or 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
TV
Shower
Tea Bag
Private Toilet
Check Availability
5
Superior Room
2 Single bed or 1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Shower
Check Availability
5
Deluxe Ocean Front Room
1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
TV
Shower
Tea Bag
Private Toilet
Check Availability
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Guest Reviews
8.2/10
Very Good
44 reviews
- Cleanliness8.2
- Amenities8.1
- Location8.2
- Service8.3
Average for similar properties in Diani Beach
Review summary
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Pools and Amenities: The hotel features clean and well-maintained pools, including swim-up bars and spacious poolside areas. Gardens are beautifully landscaped and provide a relaxing environment. Free WiFi and safes in the rooms were appreciated by several guests.(based on 1 review)
Prateshk
October 20, 2025
We had a good fun time. Booked in 2 nights. Place is calm and relaxing. The rooms very clean and cozy.
The staffs were friendly and kind. The evening animation team was fun. Food wasn’t bad tho I feel the variety could be better, options and time taken to refill was abit needed. Other than that all it was fun and chilled out experience.
Anonymous User
August 13, 2023
Average hotel....since the first day of my arrival, neither the TV nor the WIFI worked in my room. Furthermore, the inside of my suitcase was soiled by a forgotten wet and dirty cleaning cloth from the maid. Every day I heard the hackneyed words ＜sorry＞ over and over again. In the end, I couldn't hear those words anymore. I left the Neptune Paradise with a big disappointment...
Guest User
November 18, 2025
This place is just perfect if you’re looking for a beach retreat. Beautifully appointed newly refurbished rooms in cute roundhouse cottages. Easy quick access to a magnificent silver sand beach stretching as far as the eyes can see. Great value with full buffet spread. The Baobab Spa is a must. Newly installed gym with ocean views!! What’s not to like. Evening ambience is magical. Didn’t feel busy even though fully booked. Highly recommend! From a picky UK traveller 😁
Guest User
October 17, 2025
Fabulous stay, resort is beautiful, loved our time here can’t wait to come again, all the staff are amazing, can’t do enough for you, rooms are nice, food fabulous, never got bored, loved watching the monkeys, very entertaining, beds are fabulous never slept so well, thank you Neptune can’t wait to see you all again soon
Guest User
October 12, 2025
Clean, friendly, good food, always ready to help. Quiet. Everything you need for the perfect Vacation. We go back as soon as possible. Safari with Marco Polo was perfect. Also Congo river sunset. Marco Polo is outside the resort in the left.
Guest User
August 21, 2025
This is a stunning hotel in a beautiful location. First the negatives, cleaning inside the room and outside is very basic and replenishing coffee, sugar and tissues only done when asked. Glasses and crockery were chipped most of the time in the bar and restaurant. If you arrive from August onwards you will struggle to get a sun lounger and there are no particular areas to smoke which means people were smoking everywhere as a non smoker I struggled with this especially around the pool and bar area. Now the positives we arrived very early in the morning after a long journey and waited for a short amount of time to be allocated our room. Customer service is exceptional always with a smile management alwaysavailable and onsite. Food was excellent a great variety always cooked fresh the fish dishes were amazing and cooked to perfection. Although the hotel is on a public beach with lots of sellers they don’t badger you too much we went for long walks on there twice a day just to walk off the wonderful food. The location and grounds are stunning if you want a livelier holiday stay at the Neptune Village. There are so many wonderful qualities about this hotel except the cleanliness and expect to see lots of monkeys (keep an eye on your belongings) would thoroughly recommend this hotel we have stayed at Neptune Hotel in Zanzibar and Kenya now and highly rate the hotels as a chain.
Guest User
August 20, 2025
The Neptune Paradise resort was a beautiful resort in a lovely location on the beach. Monkeys are seen everywhere including your balcony. Be careful if feeding them bananas they will fight each other to get the food. The only negative were the cleanliness was not the greatest and the maids did a very basic job of cleaning your room. The bar constantly run out of drinks and glasses. On 1 occasion I was served a glass of wine in a pint glass. Also a lot of the glasses were chipped so not very healthy. There are no rules about smoking and people were smoking everywhere. Now the positives : The customer service experience was amazing 10 out of 10. Always polite and helpful. We could not ask for anything more from the staff. The food was amazing 10 out of 10. Something different everyday and cooking fresh. As for the sun loungers they go very quick and the best thing we done was gave the towel man Ali ( Great guy ) 5 US Dollars a day. He ensured we got the sun loungers we wanted everyday. Overall the holiday was a fantastic experience and I would definitely recommend it.
Guest User
March 16, 2025
The best hotel we spent our holidays in. The food is delicious. The rooms were cleaned every day, there was always room for sun loungers.Friendly, nice and helpful animators. HOOPE was the best. Greetings, my friend.We will definitely go back there soon
Services & Amenities
Most popular amenities
Swimming Pool
Exclusive Beach Area
Beach Volleyball
Diving
Snorkeling
Sauna
Additional charge
Spa
Additional charge
Massage Room
Private parking
Free
Priority airport pick-up
Additional charge
24-Hour Front Desk
Luggage Storage
Free
Bar
Tennis Court
Billiards Room
Table Tennis Room
2 Restaurants
Airport shuttle drop-off
Additional charge
Currency Exchange
Meeting Room
Additional charge
Business Center
Multi-Function Room
Children's Playground
Kids' Club
Babysitting Services
Additional charge
Wi-Fi in Public Areas
Free
Exclusive Beach Area
Spa
Bar
2 Restaurants
Meeting Room
2 Restaurants
Peponi
Style: Buffet
Business hours: [Mon - Sun] 07:00-22:00
Olive Kitchen
Style: A la carte
Business hours: [Mon - Sun] 12:00-15:00, 19:00-22:00
More Amenities
Internet
Wi-Fi in Public Areas
Free
Swimming Pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Priority airport pick-up
Additional charge
Airport shuttle pick-up
Additional charge
Airport shuttle drop-off
Additional charge
Front desk services
24-Hour Front Desk
Front Desk Safe
Luggage Storage
Free
Currency Exchange
Tour/Ticket Service
Languages spoken
English
Food & drink
Snack Bar
Bar
Room Service
Health & wellness
Spa
Additional charge
Billiards Room
Table Tennis Room
Windsurfing
Diving
Beach Volleyball
Tennis Court
Hairdressing and Beauty Center
Massage Room
Sauna
Additional charge
Snorkeling
Activities
Public Beach
Beach Umbrella
Exclusive Beach Area
Fishing
Public areas
Garden
Elevator
Cleaning services
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Facilities for children
Children's Playground
Babysitting Services
Additional charge
Kids' Club
Business services
Multi-Function Room
Fax/Copying Service
Additional charge
Wedding Service
Meeting Room
Additional charge
Business Center
Safety & security
Security Alarm
Smoke Detector
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: 06:00–10:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Legal information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description
- Opened: 1991
- Renovated: 2011
- Number of Rooms: 100
Phone:+254-403203061
Email:info@neptunehotels.com
With a stay at Neptune Paradise Beach Resort & Spa in Diani Beach (Galu Beach), you'll be within a 10-minute drive of Diani Beach and Colobus Conservation. This all-inclusive resort is 29.9 mi (48.1 km) from Nyali Beach and 31.3 mi (50.4 km) from Bamburi Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as outdoor tennis courts, an outdoor pool, and a sauna. This resort also features complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.
Enjoy international cuisine at Peponi, one of the resort's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the bar/lounge or one of the 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 9:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 92 guestrooms featuring refrigerators. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as outdoor tennis courts, an outdoor pool, and a sauna. This resort also features complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.
Enjoy international cuisine at Peponi, one of the resort's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the bar/lounge or one of the 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 9:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 92 guestrooms featuring refrigerators. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.
Frequently Asked Questions
What landmarks are close to Neptune Paradise Beach Resort & Spa - All Inclusive?
Nearby attractions to Neptune Paradise Beach Resort & Spa - All Inclusive include Galu Beach Kenya, only 180m from your search (straight-line distance) away.What landmarks are close to Neptune Paradise Beach Resort & Spa - All Inclusive?
Does Neptune Paradise Beach Resort & Spa - All Inclusive have a swimming pool?
Yes, Neptune Paradise Beach Resort & Spa - All Inclusive has a pool.Does Neptune Paradise Beach Resort & Spa - All Inclusive have a swimming pool?
Are pets allowed at Neptune Paradise Beach Resort & Spa - All Inclusive?
No, pets are not allowed at Neptune Paradise Beach Resort & Spa - All Inclusive.Are pets allowed at Neptune Paradise Beach Resort & Spa - All Inclusive?
What are the check-in and check-out times at Neptune Paradise Beach Resort & Spa - All Inclusive?
Check-in at Neptune Paradise Beach Resort & Spa - All Inclusive is from 14:00 and check-out is by 10:00.What are the check-in and check-out times at Neptune Paradise Beach Resort & Spa - All Inclusive?
Which airport is closest to Neptune Paradise Beach Resort & Spa - All Inclusive?
The nearest airport is Ukunda Airport, just about 21 mins from hotel by car (8.6 km) away.Which airport is closest to Neptune Paradise Beach Resort & Spa - All Inclusive?
How much does it cost to stay at Neptune Paradise Beach Resort & Spa - All Inclusive?
Prices at Neptune Paradise Beach Resort & Spa - All Inclusive may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.How much does it cost to stay at Neptune Paradise Beach Resort & Spa - All Inclusive?
About This Property
| Nearest Airport | Ukunda Airport |
|---|---|
| Distance to Airport | 8.62KM |
| Nearest Train Station | Mombasa Train Station |
| Distance to Train Station | 40.24KM |
| Average Price From | NZD754 |
| Hotel Star Rating | 4 |