Guest User
October 31, 2024
Hotel was really nice, but there is a lot of room for improvement. We arrived early in the morning and had a very warm welcoming, staff helped us by providing a storage room for our luggage, as the room was not ready yet and suggested we get some breakfast and then we could enjoy swimming pool area whilst waiting. Food was really good ! You really should try italian restaurant, as their pasta was AMAZING! as for the drinks , lobby was the best for making good cocktails. Every evening shows were available for kids and adults. Rooms were very clean and fridge being stocked regularly. Now the things I believe needs improving - swimming pools were freezing cold ! The only swimming pool where it was possible to stay in, was the one with sand, and even so the first 3 days it was heated, but this is my 5th day and bare in mind it does get really windy and cold at times - the pool is not heated anymore and there are barely any people in it. Drinks - we have asked at the bar for a specific drink for example baileys or bacardi and we get something else instead (irsh cream or another/cheaper brand rum) or we would get told that this is not available anymore. There are branded/imported drinks there, hence the price is a little higher than usual, but if you specificly ask for something you either get a cheaper version or being told this is no longer available. Cats everywhere, tried having nice lunch at +16 restaurant but ended up leaving without evening finishing my desert as I had cats on the table, around the table being all aggressive (7 of them at one point!) There were no ice cream available after 3 days by the pool, we were told we should go and get some from a coffee area. No snacks (crisps) available after 3 days, it seems like this hotel can't wait to close down for the season, which I understand, but you still have 3 weeks or so, so I feel bad for people who are about to come and visit this next week. The weather is getting cold, swimming pools are freezing, snacks and drinks options are becoming very limited. I did enjoy this hotel, but things need to improve starting with swimming pools, reserving a table at a la carte restaurants, as everyone else mentioned and cats being everywhere. I big fan of any animals, but when you are trying to have nice lunch/dinner and you have a cat next to you hissing at you, it's not something I prefer.