"The room is good."

"Once again, Big 8 has managed to disappoint. Being the only hotel in Digos City seems to have fostered a sense of complacency that's evident in every aspect of their service. Room Conditions: The room was in a state of disrepair, with fixtures literally rotting away from the walls. Basic amenities like complimentary coffee or tea are no longer provided, despite the presence of a tea kettle in the room. Requests for additional towels went unanswered for days. Housekeeping was non-existent during our 3-day stay. Service and Communication: Calls to the front desk (0) were either unanswered or took an absurdly long time to be answered. Room service was a disaster, with orders consistently misunderstood. The restaurant staff struggled with basic English communication, making dining a frustrating experience. Facilities: The pool, while a nice feature, is rendered unusable due to its location in the shade and lack of heating. The gym, while functional, is below average. Overall Impression: This hotel doesn't even deserve a single star. The service is abysmal, the staff is untrained, and the overall experience is one of frustration and disappointment. The blame lies squarely with the owner, who seems to prioritize cost-cutting over providing a quality experience. The lack of proper training and likely disciplinary actions for minor infractions have created a demoralized staff with a negative service attitude. Digos City desperately needs a better hotel option. Big 8's decline is evident, and it's now the worst hotel I've ever had the misfortune of staying in."

"country ambience. professional and friendly staff. newly-built hotel. loved our stay"

"Thank you for the wonderful stay. The room was clean, the amenities were good, and the staff were friendly and helpful. We truly enjoyed our visit."

"Cleanliness will be 5 if the smell of the sanitary not entering the room and the TV channel is clear."

"Very good place to stay and easy access to popular restaurants"

"I don’t recommend this hotel.GRABI TONG HOTEL NATO ₱1k extension ? Kung ganun namn pala edi sana d kami nag extend. Wala mn lang nag informed. GRABI! We checked in around 10 PM, and upon entering the room, there was a strong unpleasant smell. We requested an air freshener, but despite waiting, nothing was provided. Since I work at night, I wasn’t able to sleep until around 6–7 AM. Because of that, we decided to extend our stay for just one hour so I could get some rest. The problem is not the hotel’s late check-out policy. The problem is the lack of proper communication. We were charged ₱1,000 for just one hour, but no one informed us beforehand that any extension would automatically cost ₱1,000. They said they sent a text about the 12 PM check-out, but I was already asleep and didn’t see it. A simple phone call would have made a huge difference. If we had been properly informed about the ₱1,000 charge, we would have made a different decision but no one told us. Na shocked nlng kami jusko ang mahal. Sa dami nmin na pasukan na Hotel ito yung pinakamahal na extension hindi nmn 5star hotel ang baho pa.! Ayusin niyo system niyo. The issue is not the policy how the policy was communicated to the customer."

"Information about the unavailability of swimming pool is disappointing… every thing is good except this issue"

"Hotel was good, the area is perfect as your close to several malls and lots things to see. We've had 2 rooms, first on the 7th floor then on 5th due to repairs (which was needed after the earthquake a while back). The 5th floor was bigger, both the living/sleeping area as the bathroom (with bath now), but the shower was just mediocre compared to the 7th floor - which had a showerhead I could stand under (I'm 186), where the 5 floor I needed to take it in my hand. Photos are of the 2nd room. Skyview restaurant is nice, good view of the city, good food.. just inconsistent. (Had the same beer in 2 different glasses, once with lemon once without. Once a frozen glass, once a waterglass with ice). It seems a bit undermanned in the kitchen, with appetizers sometimes being served with the dinner as well and room service brought semi cold fries with dinner. Complaints are all handled good, but I rather don't have to 😉 Other then those few points: great friendly staff, pool did it's work as cool down area, ACs were doing their jobs, and the location was great to explore Davao. Will definitely come back if I visit Davao again."