BP 239, Zone Touristique Midoun - Djerba, Djerba Midun, Medenine, 4116, TunisiaView Hotel Details
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The Ksar Djerba Charming Hotel & Spa Guest Reviews
4/5
Very Good
52 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.0
Service4.0
Cleanliness4.0
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All reviews(52)
Positive reviews(40)
Reviews with photos/video(4)
Negative reviews(9)
Jelle S
Stayed in Aug 2023
Solo travellers
17 review
5.0/5
Outstanding
Posted on Oct 10, 2023
I stayed here twice, I had to leave early to the airport, they had breakfast at the reception for me, super friendly helpful staff, amazing swimming pools, the room was decent, bathroom clean, good breakfast, i didnt have lunch inside because nearby restaurants. Its worth its money.
Karima Blkh
Stayed in Nov 2023
Solo travellers
6 review
5.0/5
Outstanding
Posted on Dec 4, 2023
I came back for 2 nights
A suite was offered to me for the same price
Delighted🥰✨️
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Hajjaji
Stayed in Dec 2023
Travel with friends
1 review
4.0/5
Very Good
Posted on Jan 23, 2024
Not too bad, great food, welcome
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Guest User
Stayed in Sep 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Nov 1, 2024
Top! Clean warm welcome
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Ahmed
Stayed in Sep 2023
Travel with friends
1 review
4.2/5
Very Good
Posted on Oct 23, 2023
Pretty good! The buffet is varied
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Tiffany
Stayed in Aug 2022
Couples
1 review
5.0/5
Outstanding
Posted on Sep 18, 2022
Perfect very nice hotel, quiet and very clean.
Thank you very much to the very nice maintenance man and always there when needed!
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Guest User
Stayed in Apr 2022
Family
1 review
3.7/5
Posted on May 29, 2022
I am quite disappointed by the quality of the rooms in this hotel advertised as a 4 star. The staff and manager are lovely and very helpful. The hotel itself is very beautiful and well located. But no air conditioning even in the executive suite even though I paid an extra €50 for 3 nights. The 1st night in a standard room was not worthy of a 4 star. Damaged bathtub, no support for the shower head, no telephone, a poor quality mattress, questionable cleanliness, in short, not what I expected. The restaurant is simple and the dishes are always the same, but it's good. For my part, I will not go back. Too bad once again the hotel is beautiful but the rooms are not great.
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Guest User
Stayed in Sep 2024
Other
1.0/5
Posted on Oct 13, 2024
Unfortunately the hotel has many minuses, it is a poor 4 star place. Today a worm appeared in the food and that was too much to write a bad review. The vacation was not cheap and I did not expect that. I DO NOT RECOMMEND!!¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡
Guest User
Stayed in Aug 2024
Family
1.0/5
Posted on Sep 28, 2024
I don't know where to start.... Maybe the good part: - food is made fresh and are local dishes - restaurant / cleaning staff are very friendly and doing a good job - Location close to the beach That's it. Bad parts Staff - some staff will pick food infront of the guests and will cut in line - reception... lol, do not try to ask anything from them! They will say no and give no explanation. Just rude. - not a big fan of animation team but that is just personal preferrence. They were friendly otherwise - some employees seen smoking and trowing away cigs / napping on guest chairs Beach: - they have beach spot. Which is poorly kept. We had baby with us and there was a lot of glass and trash EVERYWHERE Hotel: - Pools are ok - But many benches are broken - Cigerattes EVERYWHERE and I mean it you can't look at the grass and not see cigarettes - our room was ok but leaky AC / and moldy walls Overall this hotel has a massiv management problem. No real direction for staff. They are friendly but most of them not trained to any standard of a four star hotel. I don't have super high expectations for every hotel. But this has been one of the worst. Like they are lying into your face and and are not ashamed by it.
Guest User
Stayed in Aug 2024
Other
1.0/5
Posted on Sep 20, 2024
Reception needs attention Restaurant is ok service in restaurant is awesome But reception has an attitude Overall rating 2 stars No lifts no fridge The only thing that gets this place 2 stars is the landscaping and food If it happens and you stuck in this place Don’t miss the massage session it’s worth every penny Ask manal she knows what she is doing
Guest User
Stayed in Jul 2024
Other
4.0/5
Very Good
Posted on Aug 19, 2024
We had an amazing experience at the hotel! The animation team did a wonderful job, bringing so much joy and excitement to our days. Thank you for your enthusiasm, friendliness, and dedication to keeping us entertained. You've truly made our vacation something to remember!
Guest User
Stayed in Jul 2024
Other
4.0/5
Very Good
Posted on Aug 19, 2024
We had an except stay at the hotels The animation team yassin,siwar ,was fantastic Making each day more fun and memorable. Thank you for your energy, kindness, and efforts to entertain us. You truly made our vacation unforgettable!💓💓💓
Guest User
Stayed in Jul 2024
Other
4.0/5
Very Good
Posted on Aug 18, 2024
Very nice vacation. Especionally the staff made it one of the best experience at vacation. All thanks mostly to animators: Dali, Armando, Ricky and Dzoo that were really crazy but in a good meaning. Thanks for great time and i wish we meet again.
Guest User
Stayed in Jul 2024
Other
4.0/5
Very Good
Posted on Aug 18, 2024
My first vacation at this hotel turned out to be very fun and full of excitement. Thanks to the staff of this hotel. Armando, Dali, Riki and Musa. They made our stay unforgettable and we will miss these people. Food very good everyone will find something for themselves
Curiosity22882711234
Stayed in Jul 2024
Travel with friends
4.0/5
Very Good
Posted on Aug 10, 2024
“Exceptional stay at this hotel! The service channel is unparalleled in Shibaton, the Gharaf Nazivatan and Murihatan Lilgayati wakans, and the moqi wakans are ideal for exploring the ranges and the people of Tanshit are beautiful, Jadan Bakiadat, Yassin, and Aitamana. May you have more success.”