Diagonally opposite RT-Mart, No. 249 Zhen'an East Road, Wusha Community, Chang'an Town, Dongguan, Guangdong, ChinaView hotel details
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Guest Reviews of Kajiasi Hotel (Dongguan Chang'an RT-Mart)
9.6/10
Excellent
1335 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.5
Service9.7
Cleanliness9.5
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All reviews(1335)
Positive reviews(1313)
Reviews with photos/video(167)
Large rooms(105)
Friendly front desk staff(88)
Delicious breakfast(34)
Many amenities(31)
Nice bathtub(26)
Perfect for business trips(20)
Good sound insulation(13)
Stayed multiple times(10)
Negative reviews(22)
ITG2
High-altitude City View [Superior Queen Room] Wet And Dry Separation [Business Desk] Valet Laundry
Stayed in Sep 2025
Business traveller
37 review
10/10
Outstanding
Posted on Oct 8, 2025
I have stayed at this hotel quite a bit and have enjoyed almost every day staying here.
The breakfast is open from 7:30 - 10AM so there is plenty of time to enjoy a relaxed meal. I personally really enjoy the breakfast, there is usually good variety with hot dishes, fresh fruits, and a coffee machine. The beds are very spacious and comfortable. The staff are attentive and very courteous.
There are several food vendors nearby, a mall a short distance away and some other athletics facilities.
Overall excellent stay at this hotel!
High-altitude City View [Superior Queen Room] Wet And Dry Separation [Business Desk] Valet Laundry
Stayed in Sep 2025
Business traveller
78 review
10/10
Outstanding
Posted on Nov 1, 2025
Great hotel. Friendly Staff. Will come back if possible
Response from Property: 尊敬的賓客: 您好! 感謝您對卡加斯酒店的信賴!更感謝您的不吝誇獎與強烈推薦! 真是愛在難以離開, 卡加斯酒店是您在長安地方最美、最温暖的家, 您也記得有時間常回來看看喲!
Lnos
Executive Suite [Bathtub + Business Desk + Lounge Sofa] Spacious Room With High Altitude View Free Laundry
Stayed in Nov 2024
Couple
6 review
10/10
Outstanding
Posted on Dec 6, 2024
Bathroom are equipped with both shower and large bath. You can enjoy a relaxing bath, full of roses. We prepared our own, I think you can ask for them to prepare it for you. Here you will get a nice view, especially at night. The location is good as you're next to a mall where you can find a big supermarket if you go upstairs. There are lots of restaurants near this hotel, a KFC open 24/7, McDonalds until 22pm, chinese restaurants closes very late so if you want more tasty and nutritious food try it out :) I recommend you try out the cooked chicken from the restaurant that has an oven on the right side of the entrance. This chicken is on the first page of their menu, it's a must try ! if you just need a snack, there are convenience stores too
Response from Property: 尊敬的賓客:您好!感謝您5分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望卡加斯會是您回憶裏最温馨最獨特的那個!常回卡加斯看看哦,祝:安好!
Guest User
High-altitude City View [Superior Queen Room] Wet And Dry Separation [Business Desk] Valet Laundry
Stayed in Sep 2023
Travelling with friends
37 review
10/10
Outstanding
Posted on Oct 25, 2023
Very good memory. Stay for first time, requested upgrade which was granted immediately. Huge room and near by to large shopping complex. Ample of parking places. Due to location of hotel is floor 19, 20 and 21st, the view from above is definitely better than lower floors. Eateries are walking distance away.
Response from Property: 尊敬的賓客:您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了 在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任, 能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務 的機會!
SER999
High-altitude City View [Superior Queen Room] Wet And Dry Separation [Business Desk] Valet Laundry
Stayed in Apr 2025
Business traveller
86 review
8.0/10
Very good
Posted on May 30, 2025
normal
Response from Property: 尊敬的賓客:您好!非常感謝您對我們的支持與信任,我們將繼續秉承用心做事、細心服務的服務理念,讓您在卡加斯的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步,祝您開心每一天!下次記得點五分哦
Shengailunnaqiurui
Deluxe Panoramic View Room With Tub (180-degree High-rise View + Zero Pressure Mattress)
High-altitude City View [Superior Queen Room] Wet And Dry Separation [Business Desk] Valet Laundry
Stayed in Jun 2025
Booked for others
3 review
2.0/10
Posted on Aug 5, 2025
My friend went to check into a hotel, and in the elevator, they encountered the cleaning lady who told her that the police were conducting room checks and advised against staying there. This made it impossible for my friend to stay. It's ridiculous! Why do they have to make such a fuss? Seriously, if that's the case, why don't you just close down?
Facilities: Poor
Original textTranslated by Google
Response from Property: Dear Guest, we are deeply sorry for the unpleasant experience you and your friend had. We feel very guilty. The housekeeper's behavior was indeed an oversight on our part; she shouldn't have spread such information, causing unnecessary trouble and misunderstanding for our guests. This is an area where our service fell short, and we will criticize, educate, and train the relevant staff member to strengthen the management of their conduct and prevent similar incidents from happening again. Regarding the facilities, you mentioned "poor facilities," which we take very seriously. While we are not clear on which specific facilities gave you this impression, we will immediately conduct a comprehensive inspection and repair of the hotel facilities. Any damaged or worn-out facilities will be repaired or replaced as soon as possible, striving to provide our guests with better facilities. We apologize again to you and your friend and hope you can give us a chance to improve. Next time we have the opportunity to serve you, we will definitely provide a completely new and satisfactory stay.
Guest User
Deluxe Bathtub Queen Room [Zero Pressure Deep Sleep Mattress] Business Desk [High Altitude City View] Free Laundry
Stayed in Dec 2024
Business traveller
5 review
4.0/10
Posted on Jan 24, 2025
There was a power outage in the room, and the front desk was slow to handle it after calling.
Original textTranslated by Google
Response from Property: Hello, distinguished guests! Thank you very much for your stay and detailed review. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, correct them and make continuous progress. We are sorry to see from your comments that your stay did not meet your expectations and we apologize for the inconvenience caused to you. Because there is only one elevator in the hotel and the floors are high, it took several minutes to wait for the elevator to catch up. The hotel management attaches great importance to it and has imposed corresponding penalties on the staff on duty. We sincerely look forward to your visit again!
Guest User
Deluxe Bathtub Queen Room [Zero Pressure Deep Sleep Mattress] Business Desk [High Altitude City View] Free Laundry
Stayed in Nov 2024
Business traveller
7 review
4.2/10
Posted on Jan 7, 2025
The hotel toilet is often clogged and has a bad smell. They repeatedly urge us to replace it, but they often drag their feet and do not deal with the problem in a timely manner. They also say that the guest did not explain it clearly. Their attitude in dealing with the problem is extremely poor.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to share your experience of staying at Kargas Hotel. We apologize for the problems you encountered during your stay. We have already communicated with the relevant departments and are investigating the matter thoroughly. The hotel will provide retraining and ensure similar problems do not occur again. We will continue to work hard to improve every detail and look forward to your next visit
Guest User
Deluxe Panoramic View Room With Tub (180-degree High-rise View + Zero Pressure Mattress)
Stayed in Nov 2023
Other
1 review
10/10
Outstanding
Posted on Dec 25, 2023
The overall feeling is pretty good. The room is large and has a bathtub. It's cold and it's very comfortable to take a bath. The room is also heated and the bed is very soft. The hotel staff are very kind and polite. When they came to help me clean up the trash, they saw There was a pile of clothes on the sofa. I asked if I wanted to wash them. They could help me take them to the laundry room to wash them. The service was very considerate. When I checked out, the front desk saw that I hadn’t had breakfast yet and gave me a breakfast coupon to let me go. Have breakfast. Although I didn’t go to [呲ya] in a hurry, the service in this hotel is really good. I recommend everyone to try it.
Original textTranslated by Google
Response from Property: Hello! Thanks for coming back! Ba Jin said, "Beautiful and warm things are deep in memory." Memory is warmth, warmth is memory, and the warmth in memory remains unchanged despite the vicissitudes of life. I hope Kargas will be forever warm in your memory! Welcome back often! Wish you: be well!
Guest User
Deluxe Bathtub Queen Room [Zero Pressure Deep Sleep Mattress] Business Desk [High Altitude City View] Free Laundry
Stayed in Nov 2023
Travelling with friends
1 review
10/10
Outstanding
Posted on Dec 23, 2023
Recommended by a friend, he said that this hotel is not bad, so he stayed here. The price/performance ratio is really good. The front desk of the hotel also upgraded a room for free. The bed is very big and comfortable. The most important thing is that the weather is too cold. The hotel has heating. It’s a great stay. It's still very comfortable. Although the breakfast doesn't have many varieties, it has everything you need and the taste is very good. Many hotels don't provide slippers for children. This hotel also installed slippers, toothbrushes and other toiletries for children. , I have to like this 👍, the service is very meticulous, the ladies at the front desk are very beautiful, I will come and stay here next time I have a chance
Original textTranslated by Google
Response from Property: Hello! Thanks for coming back! Ba Jin said, "Beautiful and warm things are deep in memory." Memory is warmth, warmth is memory, and the warmth in memory remains unchanged despite the vicissitudes of life. I hope Kargas will be forever warm in your memory! Welcome back often! Wish you: be well!
Anonymous User
Deluxe Panoramic View Room With Tub (180-degree High-rise View + Zero Pressure Mattress)
Stayed in Apr 2024
Business traveller
97 review
4.0/10
Posted on May 6, 2024
The hygiene is very poor, there is dirt everywhere, the chairs are so dirty that you dare not sit on them, and the air conditioner didn't work all night!
Original textTranslated by Google
Response from Property: Dear guests, hello! First of all, thank you for your recognition of our service. Secondly, I am deeply sorry for the bad experience caused by the hygiene issues. We will conduct self-inspection on the issues you reported and make corrections. I hope you can give us a chance to correct it. We look forward to your visit next time. Thank you for your review!
Guest User
Deluxe Bathtub Queen Room [Zero Pressure Deep Sleep Mattress] Business Desk [High Altitude City View] Free Laundry
Stayed in Apr 2024
Travelling with friends
1 review
2.0/10
Posted on May 16, 2024
Hygiene: Dirty and messy, there are mosquitoes
Facilities: Not good at all, some taps don't work
Environment: Too noisy
Original textTranslated by Google
Response from Property: Dear guest, we are glad that you can stay in our hotel. Regarding the mosquito problem you mentioned, we have provided mosquito coils in the room. We may not have clearly marked them, which led to your failure to use them in time. We are very sorry. We will conduct self-inspection and make corrections to hygiene issues. We will also follow up on the faucets, and you are welcome to see our improvements when you stay in our hotel next time. Another reminder: There will be more mosquitoes in the summer, so please remember to close the windows of your room when you go out for fun.
Guest User
High-altitude City View [Superior Queen Room] Wet And Dry Separation [Business Desk] Valet Laundry
Stayed in Jan 2025
Business traveller
6 review
10/10
Outstanding
Posted on Mar 3, 2025
The room was very clean and tidy
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Deluxe Bathtub Queen Room [Zero Pressure Deep Sleep Mattress] Business Desk [High Altitude City View] Free Laundry
Stayed in Feb 2025
Business traveller
5 review
10/10
Outstanding
Posted on Mar 3, 2025
Good service, nice room
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city has its own reasons for people to miss it, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Kargath will be the warmest and most unique one in your memory! Come back to Kargath often, and wish you all the best!