The hotel provides a wide range of amenities that made my stay comfortable and enjoyable. I especially appreciated the daily housekeeping service, which kept the room clean and fresh throughout my visit. The room itself was quite spacious, even though I booked one of the more budget-friendly options, which was a pleasant surprise.
One area that could be improved is the lighting control in the room. There is no central switch to dim or turn off the lights, so I had to walk around the room to switch off different lights before going to sleep. Additionally, the bathroom layout separates the toilet from the shower area, requiring a few steps to move between them.
The hotel provides clothes washing services but it’s chargeable and the price is on high side. One piece of normal ladies pant cost RMB50, male pant cost RMB45. If you give the clothes the housekeeping staff before 11am, they will send the clothes back to your room within the same day.
Pullman Hotel also offers several in-house dining options, including Chinese and Japanese-style restaurants within the premises, which made dining very convenient. If you order food delivery , they have the robot machine to send your food to the room, just make sure you indicated the room number clearly. The lift required a room card to access hence the dispatcher will not be able to send the food to your room.
Hotel staff is helpful, I requested them to collect the parcel on my behalf from the locker located at basement and they acting it very fast. Keeping them for me even though the check in date was a week later.
Overall, it was still a very pleasant and comfortable stay at Pullma.
