Chang an Hotel

Chang an Hotel Reviews

Chang an Hotel

Changqing Road Intersection, Provincial Highway S358, Guangshen Highway, Chang'an Town, Dongguan, Guangdong 523841, ChinaView hotel details
Chang an Hotel
Chang an HotelChang an HotelChang an Hotel
Check available rooms for your travel dates
We Price Match

Guest Reviews of Chang an Hotel

9.2/10
Very Good
735 reviews
Verified reviews
Location9.2
Amenities9.0
Service9.3
Cleanliness9.2
Filter by:
Sort by:
All reviews(735)
Positive reviews(714)
Reviews with photos/video(47)
Classy environment(27)
Delicious breakfast(27)
Quiet & comfortable(20)
Friendly front desk staff(15)
Convenient parking(12)
Perfect for business trips(10)
Nice bathtub(7)
Strange smell in room(4)
Negative reviews(21)
Guest User
Superior 2-bed Room
Stayed in Jun 2026
Family
2 reviews
10/10
Outstanding
Posted on Jul 26, 2026
Everything is nice. If i cpme back i will booking here again.
Response from Property: 尊敬的賓客: 您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
Guest User
Superior Queen Room
Stayed in May 2026
Business traveller
74 reviews
9.0/10
Great
Posted on Jul 24, 2026
good place to staying in Dongguan area for biz travel. breakfast is good service. little bit old facilities, need to renovation.
Response from Property: 尊敬的客人,您好!感謝您選擇東莞長安酒店並分享入住體驗。很高興得知您認可酒店作為東莞地區商務出行的住宿選擇,同時也感謝您對早餐服務的肯定,您的認可是對我們的鼓勵。對於您提到設施略顯陳舊、仍有待提升的問題,我們高度重視,並對此給您帶來的影響深表歉意。您的反饋對我們持續完善產品與服務具有重要參考價值。誠摯期待您再次光臨,見證我們更加優質的入住體驗。
YoYo-xiaosa
Superior Queen Room
Stayed in Dec 2025
Booked for others
72 reviews
10/10
Outstanding
Posted on Mar 16, 2026
The hotel is a bit old, but the facilities are still there. It's an old four-star hotel with all the major international brands. It's just a bit too dated, but the cleanliness is acceptable.
Original textTranslated by Google
Response from Property: 尊敬的賓客:感謝您入住酒店並分享,很高興酒店的每一個環節都得到您的認可,通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求的,這也將成為我們繼續努力、不斷進取的動力,期待下次為您服務!
Guest User
Superior Queen Room
Stayed in Feb 2024
Couple
17 reviews
10/10
Outstanding
Posted on Mar 8, 2024
It has been years since my last stay. This time it was perfect. The room was huge, bathroom was huge with separate shower and bathtub. hot water and pressure are good. Carpet looks new, soft and clean. Mattress, pillow and quilt was clean and comfy. Cigarettes smell is unavoidable, it has blend into the room. It is acceptable for me. Breakfast was plentiful, I can find what I need every morning. The hotel is located next to a mall in the city center. Although the outlook looks a bit tired but the room are comfortable. Will stay for my next trip.
6/20
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is only to bring a different vacation experience to every guest. Seeing your satisfaction and affirmation, we are truly moved and will continue to work hard to prepare for your return at any time.
Guest User
Superior Queen Room
Stayed in Oct 2024
Business traveller
15 reviews
8.5/10
Very good
Posted on Nov 29, 2024
very convenient, it close to a mall that available variety foods and drinks
Response from Property: Thank you very much for your support and recognition of the hotel in all aspects. It is a pity that we could not receive your five-star praise. Everything we do is only to bring a different holiday experience to each guest. Seeing your satisfaction and affirmation , we are really touched, we will continue to work hard and be ready for you to come back at any time.
Guest User
Superior Queen Room
Stayed in Jan 2024
Travelling with friends
23 reviews
10/10
Outstanding
Posted on Feb 26, 2024
Well located established hotel. Even has a pickup & ticketing counter for travel cross border to Hong Kong International Airport.
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Ability
Superior 2-bed Room
Stayed in Feb 2024
Travelling with friends
6 reviews
10/10
Outstanding
Posted on Mar 31, 2024
Everything in the hotel was perfect and the customer service are so caring I will go there next time
Response from Property: Dear guest, thank you for your recognition of us. Every bit of our guest's needs is the direction we sincerely strive for. We will definitely work harder to create a five-star level, and look forward to providing you with more perfect service for your next trip.
Guest User
Superior Queen Room
Stayed in Aug 2025
Couple
12 reviews
9.5/10
Amazing
Posted on Oct 10, 2025
Good trip
Response from Property: 尊敬的賓客: 您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
UUZAIR24
Superior 2-bed Room
Stayed in Sep 2024
Business traveller
7 reviews
10/10
Outstanding
Posted on Nov 3, 2024
It was really good
Response from Property: 尊敬的賓客: 您好!感謝您對我們的全五分評價,我們會帶着您的鼓勵和支持繼續努力,相信我們一定會做的更好!感謝一直的支持!祝順安!
Anonymous User
Superior Queen Room
Stayed in Feb 2024
Business traveller
25 reviews
8.0/10
Very good
Posted on Mar 19, 2024
The room is spacious and the breakfast is delicious😋.
Original textTranslated by Google
6/7
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time. We look forward to your five-point praise!
Poon KF
Superior 2-bed Room
Stayed in Nov 2023
Travelling with friends
32 reviews
7.0/10
Posted on Dec 17, 2023
The lobby is grand, but the corridor lights in the room are dim and it feels very shabby. The room is okay and the breakfast is good.
Original textTranslated by Google
Response from Property: Hello, thank you very much for choosing and staying at Dongguan Changan Hotel! At the same time, thank you very much for sharing your accommodation experience with us. We will continue to maintain and improve the service system and strive to make every guest feel at home. We look forward to your visit again and receiving your five-point praise!
Guest User
Superior Queen Room
Stayed in Feb 2024
Business traveller
1 reviews
3.5/10
Posted on Mar 26, 2024
The only thing is that the service is average, nothing to complain about. The room I was given on the seventh floor at first smelled too bad, the kind of suffocating smell that someone has been smoking in for years. Later, I was moved to the ninth floor. When I lay on the bed, I felt itchy and unclean. When I slept at night, the door and window made a creaking sound from time to time, and it was so noisy that I couldn't sleep at night. The faucet switch in the bathroom was broken, and the towel was brown instead of white. I felt uneasy and didn't dare to use it. I didn't expect that the shirt was hung on the hanger, and the hanger also felt furry for many years. In short, it was unclean and noisy, and I will never stay here again.
Original textTranslated by Google
Response from Property: Dear customers! Our goal is to provide guests with a comfortable stay and the best service. Thank you very much for your valuable comments. Your comments and suggestions will help us continuously improve and maintain a high level of service facilities and make our services more perfect. Welcome to visit us again.
M.Mxiao
Superior Queen Room
Stayed in Aug 2023
Family
11 reviews
10/10
Outstanding
Posted on Sep 25, 2023
The old Star Star Hotel has five-star service and grand decoration. The price is affordable. If it were a few years ago, you would definitely not be able to live at this price.
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Duijiudangge,renshengjihe
Superior Queen Room
Stayed in Jan 2024
Business traveller
41 reviews
8.0/10
Very good
Posted on Mar 8, 2024
A well-established hotel with a moderate location! The room was clean and tidy, the attitude of the waiters was very good, and the surrounding transportation is very convenient. It is also convenient for shopping and eating nearby!
Original textTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to your visit again and a five-star praise!
Guest User
Superior 2-bed Room
Stayed in Jan 2024
Family
31 reviews
9.0/10
Great
Posted on Feb 22, 2024
Overall it's good, pretty good, but there are too few varieties for breakfast. Everything else is good.
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期待您的再次光臨。