Got you — I’ll keep it balanced and honest, like a real guest who had both good and not-so-good moments.
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I recently stayed at Lintas Platinum Hotel for 5 days, and overall it was a decent stay with a few hiccups along the way.
On the first day, check-in was smooth, but unfortunately the first room assigned to me had no air-conditioning and no power. After informing the staff, they arranged a room change. The switch was handled fairly quickly, which I appreciated, and the new room was functioning properly.
For the rest of the stay, the room was generally comfortable. The bed was good, WiFi was stable, and air-conditioning worked well (very important in Kota Kinabalu’s weather). Daily housekeeping ensured that water bottles and basic amenities were replenished consistently, which I appreciated.
However, there were a few issues during the stay. For the last few days, the bathroom phone kept ringing every evening around 6:29pm. I was quite busy in the mornings and only managed to report it on the last day. The staff checked but couldn’t find any issue. It was a bit strange and slightly disturbing, though thankfully it didn’t escalate beyond that.
I also noticed that the towels provided were a bit old, and the housekeeping floor cleanliness could be improved. While the room was generally maintained, the floor didn’t always feel properly cleaned.
That said, the staff were polite and helpful throughout my stay. Despite a few inconveniences, the overall experience was still reasonably comfortable. With some improvements in maintenance and housekeeping quality control, the hotel could definitely provide a much better experience.
Overall, a decent stay with room for improvement.
