IntercityHotel Dortmund Reviews
IntercityHotel Dortmund
Katharinenstraße 9, Dortmund, 44137, GermanyView hotel details
Check available rooms for your travel dates
We Price Match
Guest Reviews of IntercityHotel Dortmund
9.5/10
Amazing
69 review
Verified reviewsLocation9.8
Amenities9.2
Service9.3
Cleanliness9.8
Filter by:
Sort by:
All reviews(69)
Positive reviews(69)
Reviews with photos/video(13)
Easy to get around(17)
Great service(17)
Awesome rooms(15)
Close to train station(14)
Convenient location(12)
Awesome stay(10)
Delicious breakfast(7)
Large rooms(6)
Kandey
Business Double Room
Stayed in Dec 2025
Solo traveller
6 review
Outstanding
Posted on Jan 15, 2026
Clean, has a fridge but had some issues with the heating. Close to local shops and restaurants and quiet at night to go and sleep.
Response from Property: wow, thanks for your great review!
Abo obeida
Business Twin Room
Stayed in Aug 2025
Business traveller
2 review
Amazing
Posted on Sep 21, 2025
Very nice and concentric hotel very polite stuff and good views. Hotel is renews with very modern furniture
Response from Property: Dear Abo Obeida,thank you very much for your kind words. We are delighted that you enjoyed our modern and newly renovated hotel as well as the central location and views. It is wonderful to hear that our team’s politeness contributed to your stay. We hope to welcome you back to Dortmund again soon.Best regardsRicky KrauseHotel Manager IntercityHotel Dortmund
Anonymous User
Business Twin Room
Stayed in Nov 2025
Family
4 review
Great
Posted on Dec 31, 2025
Location is just opposite the train station but the position of hotel is rather awkward. Surrounding can be rowdy due to crowd around the hotel. Not suitable for those who prefer quieter environment. Room is very hot n stuffy despite opening the window
Response from Property: thanks for your review! Indeed we have a very central location which most of our guest love, if there is anything with the air condition in the room please contact ust next time during your stay and we will fix it as soon as possible or might change your room! Hope to see you againkind regardsRicky
nammo36
Superior Double Room
Stayed in Oct 2025
Couple
4 review
Great
Posted on Dec 23, 2025
Located right in front of the station, with a BvB shop very close by. The room had an electric kettle, was clean, and comfortable to stay in. The front desk staff were also very kind.
Original textTranslated by Google
Response from Property: thanks for your great review! See you next time in Dortmund :)Kind regardsRicky
Guest User
Business Twin Room
Stayed in Sep 2025
Business traveller
1 review
Outstanding
Posted on Oct 13, 2025
The hotel is right in front of the train station, pretty easy to find. The breakfast has a wide variety of food, very attentive personnel, and spotless facilities.
Response from Property: Dear Eva,thank you so much for your kind words and wonderful feedback. We’re delighted to hear that you enjoyed your stay — especially our breakfast variety, the cleanliness, and the friendliness of our team. It’s great to know that our central location right in front of the main station made your trip even more convenient.We truly appreciate your visit and hope to welcome you back to Dortmund very soon.Kind regards,Ricky KrauseHotel Manager – IntercityHotel Dortmund
Guest User
Business Twin Room
Stayed in Jul 2025
Travelling with friends
4 review
Very good
Posted on Aug 19, 2025
Rooms were nicely sized but water pooled in the bathroom floor. We also couldn’t figure out chromecast as the tv did not give the QR code but other than that it was a good stay
Response from Property: Dear Guest,thank you very much for your review and for sharing your experience with us. We are pleased to hear that you enjoyed the size of the rooms and had a good overall stay.We are sorry to learn about the water pooling in the bathroom and the difficulty you faced with the Chromecast connection. Please rest assured that our technical team will check the room to ensure both the drainage and the TV system are working properly.Your feedback is very valuable to us, as it helps us continuously improve the guest experience. We hope to welcome you back again soon.Best regards,Ricky KrauseHotel ManagerIntercityHotel Dortmund
Graugaard Pedersen
Business Double Room
Stayed in Nov 2025
Family
3 review
Outstanding
Posted on Dec 7, 2025
Super great location and good service . We Will come back
Response from Property: Dear Graugaard Pedersen,Thank you very much for your wonderful review! We are delighted to hear that you enjoyed our great location and good service.It would be a pleasure to welcome you back again on your next visit to Dortmund.Kind regards,Ricky KrauseHotel Manager – IntercityHotel Dortmund
Rob Kruijer
Superior Double Room
Stayed in Nov 2024
Couple
4 review
Great
Posted on Dec 29, 2024
Perfect location to visit the Christmas Market. Online check in possibility is convenient but only if the machine to give out the key card works properly. We had to go to the receptionist after errors on the screen so it did not save us time. There was no water cooker in the room but this was solved by the reception. Be careful though when pouring it tends to leak heavily and I got boiling water on my leg. In the room above us were children running around and screaming which made the experience less enjoyable but this is not something the hotel can be held responsible for and is lack of supervision by the parents.
Response from Property: Dear Mr. Kruijer,Thank you for your feedback and for highlighting our perfect location for the Christmas Market!We sincerely apologize for the inconvenience you experienced with the online check-in and the kettle. We're grateful you brought this to our attention, and we will investigate the issues to improve our service. Safety is a priority, so we also appreciate you informing us about the incident with the kettle.We also regret the noise disturbance from the room above and understand how that affected your experience. While this is beyond our control, we encourage all guests to inform us of any disruptions, so we can assist promptly.We hope to welcome you back and provide you with an even better stay next time.Best regards,Ricky KrauseHotel ManagerIntercityHotel Dortmund
Guest User
Business Twin Room
Stayed in Jul 2025
Travelling with friends
1 review
Outstanding
Posted on Aug 5, 2025
Perfect location, modern and clean. Staff is very helpful. Highly recommended
Response from Property: Thank you so much for your kind words!We're delighted to hear that you enjoyed our central location, modern and clean facilities, and the helpfulness of our team. Your recommendation means a lot to us, and we truly hope to welcome you back to Dortmund again soon!Warm regards,Ricky KrauseHotel ManagerIntercityHotel Dortmund
Daniela Bln
Business Double Room
Stayed in Sep 2024
Solo traveller
6 review
Outstanding
Posted on Oct 6, 2024
Very friendly staff, check-in and check-out as well as luggage storage and retrieval were very smooth. Thank you!
Response from Property: Dear Daniela,thank you very much for your great review.We are very happy to wlecome you back soon.kind regardsRicky
Guest User
Business Twin Room
Stayed in Apr 2025
Business traveller
1 review
Great
Posted on Jun 9, 2025
Good location. Clean room. I did not have breakfast so I cannot review the food.
Response from Property: Dear Guest,Thank you for sharing your feedback and for your kind rating.We’re glad to hear you enjoyed our convenient location and the cleanliness of your room. Even though you didn’t have a chance to try our breakfast this time, we hope you’ll get to experience it during a future visit.We’d be delighted to welcome you back to IntercityHotel Dortmund anytime.Best regards,Ricky KrauseHotel ManagerIntercityHotel Dortmund
Guest User
Business Double Room
Stayed in Feb 2025
Solo traveller
57 review
Outstanding
Posted on Mar 15, 2025
Very good location, modern hotel, excellent location
Excellent internet and helpful staff
Very good stay and I would come back again.
Response from Property: Dear Ashley,Thank you for your wonderful review! We’re delighted to hear that you enjoyed our excellent location, modern facilities, and strong internet connection. It’s also great to know that our team was able to assist you and make your stay enjoyable.We truly appreciate your kind words and would love to welcome you back to IntercityHotel Dortmund in the future!Best regards,Ricky KrauseHotel Manager – IntercityHotel Dortmund
Guest User
Business Twin Room
Stayed in Dec 2024
Business traveller
6 review
Great
Posted on Jan 16, 2025
Nice hotel,near to train station and restaurants like KFC and Mac D are easily accessible.
Response from Property: Dear guest,thank you so much for your review!kind regardsRicky
Guest User
Business Double Room
Stayed in May 2025
Solo traveller
2 review
Outstanding
Posted on Jul 19, 2025
very good and clean hotel , suitable for my budget
Response from Property: Dear Tarek,Thank you so much for your kind words! We're delighted to hear that you found our hotel clean, comfortable, and a good fit for your budget.We hope to welcome you back to IntercityHotel Dortmund again soon!Best regards,Ricky KrauseHotel ManagerIntercityHotel Dortmund
Guest User
Superior Double Room
Stayed in Jun 2025
Couple
11 review
Amazing
Posted on Jul 28, 2025
Good service, great central location.
Original textTranslated by Google
Response from Property: Thank you for your great review! We're very pleased that you appreciated our central location and excellent service. We hope to welcome you again on your next visit to Dortmund. Sincerely, Ricky Krause, Hotel Manager, IntercityHotel Dortmund