Guest User
March 15, 2025
I paid, but I didn't sleep. I made the mistake of leaving the microscopic piece of paper with the hotel door access code in the room. It was not possible to contact anyone, and therefore enter the hotel, because they don't answer the reception number and there is no emergency number outside. They say they DO NOT WANT TO BE DISTURBED!!!! I had to look for another hotel in the middle of the night, sleep without luggage (since they had remained in the room). When I complained, the receptionist claimed that it was not a problem that concerns her. When I asked for a refund of the sums paid for a room that it was not possible to access, she didn't even pretend to listen.
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