The facilities in the hotel are quite basic. After checking in, some of the bed sheets were messy (unbelievable).
There are no clothes hangers in the room.
The family room for four people only had three chairs and three towels.
The double bed is made up of two single beds, and the headboard of the bed is placed on one side in the east and the other in the west. When sleeping, the mattress of the double bed often separates itself.
The soundproofing of the room is quite poor. Conversations outside the corridor can be clearly heard in the room.
A fire alarm went off in the early morning of February 6, 2024, causing all the passengers in the hotel (some were shirtless, some were wearing shorts, some were short-sleeved and barefoot) to rush out of the parking lot outside the first floor of the hotel and feel the cold wind.
At the moment, the hotel staff did not give any indication or explanation. When I checked out afterwards, I asked the counter staff for a refund, but the hotel ignored me. (No consolation, no compensation, no refund) What a miserable hotel experience.
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