Best Western Papilio Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Gayungan

Best Western Papilio Hotel

Jalan Ahmad Yani 176-178, Gayungan Subdistrict, Gayungan Surabaya, East Java 60235, Indonesia
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hotel overview picture
Last booked 7 hrs ago
Highlights
Varied breakfast
Superb views
Lots to do
Amenities
Outdoor swimming poolFree
Spa
Fitness Room
Private parking
Car Charging Facilities
24-Hour Front Desk
Luggage Storage
Restaurant
All amenities
Property Description
Modern, stylish and well-equipped, Best Western Papilio Hotel promises international comfort and cutting-edge facilities at an affordable price. Conveniently located in the southern part of Surabaya, Indonesia’s second largest city, the hotel is just 20 minutes’ drive from Juanda International Airport. The sleek tower features all rooms with floor-to-ceiling windows overlooking the city. Guests are offered the convenience of free Wi-Fi and working desks, and corporate travelers can take advantage of a business center and extensive meeting space with state-of-the-art technology. Unwind in the spa and fitness center, or enjoy a relaxing dip with stunning views at the outdoor pool. There is also a children’s pool for younger guests. Mouth-watering cuisine is served at the Mariposa Restaurant, and the lobby lounge is perfect for a daytime coffee or evening drink. For guests seeking a convenient, comfortable stay in contemporary surroundings, Best Western Papilio Hotel has it all.
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9.0/10
Great
Everything was good and service was excellent.so far in general i find the hotel was well located
All 190 reviews
Surroundings
Airport: Juanda International Airport
(11.4 km)
Train: Kertomenanggal
(1.8 km)
Train: Margorejo
(3.5 km)
Landmarks: Gedung "Rumah Minang"
(160m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Queen Room Smoking
12

Deluxe Queen Room Smoking

1 Queen bed
28m² | Floor: 5-8
Has window
Free Wi-Fi
Smoking Permitted
Private Bathroom
Refrigerator
Shower
Private Toilet
Room Details
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Suite
21

Suite

1 King bed
56m² | Floor: 5-8
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Shower
Tea Bag
Room Details
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Deluxe Twin Room Smoking
10

Deluxe Twin Room Smoking

2 Single bed
28m² | Floor: 5-8
Has window
Free Wi-Fi
Smoking Permitted
Private Bathroom
Refrigerator
Shower
Private Toilet
Room Details
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Deluxe Twin Room Non Smoking
14

Deluxe Twin Room Non Smoking

2 Single bed
28m² | Floor: 5-8
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Shower
Private Toilet
Shampoo
Room Details
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Executive Queen Room - Smoking
9

Executive Queen Room - Smoking

1 Queen bed
28m² | Floor: 11
Has window
Free Wi-Fi
Smoking Permitted
Air Conditioning
Private Bathroom
Refrigerator
Shower
Room Details
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Superior Twin Room
7

Superior Twin Room

2 Single bed
28m² | Floor: 5-8
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Shower
Private Entrance
Room Details
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Deluxe Room With 1 Queen Bed And City View Shower Wifi Non Smoking
7

Deluxe Room With 1 Queen Bed And City View Shower Wifi Non Smoking

1 Queen bed
28m² | Floor: 8-35
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Shower
Private Toilet
Room Details
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Deluxe Queen Room
10

Deluxe Queen Room

1 Queen bed
28m² | Floor: 8-35
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Shower
Private Toilet
Shampoo
Room Details
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Executive Queen Room
11

Executive Queen Room

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Shower
Tea Bag
Private Toilet
Room Details
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2 Single Beds, Non-Smoking, Superior Room, Wi-Fi, Shower, City View
4

2 Single Beds, Non-Smoking, Superior Room, Wi-Fi, Shower, City View

2 Single bed
Free Wi-Fi
Non-smoking
Private Bathroom
Shower
Private Toilet
Shampoo
Room Details
Check Availability
Superior Twin Room
5

Superior Twin Room

2 Single bed
28m² | Floor: 5-8
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Shower
Private Toilet
Shampoo
Room Details
Check Availability
Deluxe Queen Room
4

Deluxe Queen Room

1 Queen bed
28m² | Floor: 5-8
Has window
Free Wi-Fi
Private Bathroom
Refrigerator
Shower
Private Toilet
Room Details
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Guest Reviews

9.0/10
Great
190 reviews
  • Cleanliness9.0
  • Amenities8.8
  • Location9.2
  • Service9.0
Average for similar properties in Gayungan
Most Mentioned
Review summary
Powered by AI
Service Quality: Guests frequently praised the friendly, professional, and accommodating staff. Fast check-in/check-out processes were highlighted, along with attentive service that made guests feel welcomed.(based on 34 reviews)
W‍A‍I
July 17, 2025
The reception told me the hotel is open in 2015 but when I enter the lobby it look quite new the view is quite good from 27flr also the bed is comfortable the AC gets cold and can't be adjust manually so if you want colder you need to wait the shower is typical
R‍a‍s‍h‍i‍d‍ ‍H‍a‍m‍i‍d
May 16, 2025
Everything was good and service was excellent.so far in general i find the hotel was well located
m‍r‍ ‍t‍a‍n‍s
February 17, 2025
Nyaman
n‍n‍b‍m‍a
May 16, 2025
very good and friendly staff :) beds were comfortable and room is clean
L‍a‍z‍a‍r‍u‍s‍ ‍S‍a‍m‍u‍e‍l
July 27, 2025
This is a very good hotel.. Breakfast varied and good
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 14, 2025
Gentle people, nevertheless not really clean for European norm. The food was horrible, no tast... Do not take breakfast. The area is ver, very noisy
R‍_‍d‍y
July 19, 2025
Bagus dan nyaman..and thanks for complimentary.
G‍i‍o‍v‍a‍n‍n‍i
April 21, 2025
Great experience, good location and super kind staff, made the difference

Services & Amenities

Outdoor swimming pool
Spa
Fitness Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, IDR 10,000 (approx. £0.46) Hourly. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeContinental
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 300,000 (approx. £13.70) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description

  • Opened: 2015
  • Number of Rooms: 226
Modern, stylish and well-equipped, Best Western Papilio Hotel promises international comfort and cutting-edge facilities at an affordable price. Conveniently located in the southern part of Surabaya, Indonesia’s second largest city, the hotel is just 20 minutes’ drive from Juanda International Airport. The sleek tower features all rooms with floor-to-ceiling windows overlooking the city. Guests are offered the convenience of free Wi-Fi and working desks, and corporate travelers can take advantage of a business center and extensive meeting space with state-of-the-art technology. Unwind in the spa and fitness center, or enjoy a relaxing dip with stunning views at the outdoor pool. There is also a children’s pool for younger guests. Mouth-watering cuisine is served at the Mariposa Restaurant, and the lobby lounge is perfect for a daytime coffee or evening drink. For guests seeking a convenient, comfortable stay in contemporary surroundings, Best Western Papilio Hotel has it all.

Frequently Asked Questions

What are some things to do near Best Western Papilio Hotel?

You can visit the following landmarks near Best Western Papilio Hotel: Gedung "Rumah Minang", 160m from your search (straight-line distance).

Does Best Western Papilio Hotel have a swimming pool?

Yes, Best Western Papilio Hotel has a pool.

Does Best Western Papilio Hotel provide breakfast?

Yes, guests at Best Western Papilio Hotel can enjoy breakfast during their stay. Breakfast option(s): Continental.

Are pets allowed at Best Western Papilio Hotel?

Unfortunately, pets are not allowed at Best Western Papilio Hotel.

What are the check-in and check-out times at Best Western Papilio Hotel?

The check-in time at Best Western Papilio Hotel is 14:00 and the check-out time is 12:00.

Which airport is closest to Best Western Papilio Hotel?

Juanda International Airport is the closest airport to Best Western Papilio Hotel, and it is about 25 mins from hotel by car (11.4 km).

How much does it cost to stay at Best Western Papilio Hotel?

Prices at Best Western Papilio Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

About This Property

Nearest AirportJuanda International Airport
Distance to Airport17.06KM
Distance to Train Station1.75KM
Average Price FromGBP54
Hotel Star Rating4