Best Western Papilio Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Gayungan
Best Western Papilio Hotel
Jalan Ahmad Yani 176-178, Gayungan Subdistrict, Gayungan Surabaya, East Java 60235, Indonesia
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Last booked 7 hrs ago










Amenities
Outdoor swimming poolFree
Spa
Fitness Room
Private parking
Car Charging Facilities
24-Hour Front Desk
Luggage Storage
Restaurant
All amenities
Property Description
Modern, stylish and well-equipped, Best Western Papilio Hotel promises international comfort and cutting-edge facilities at an affordable price. Conveniently located in the southern part of Surabaya, Indonesia’s second largest city, the hotel is just 20 minutes’ drive from Juanda International Airport.
The sleek tower features all rooms with floor-to-ceiling windows overlooking the city. Guests are offered the convenience of free Wi-Fi and working desks, and corporate travelers can take advantage of a business center and extensive meeting space with state-of-the-art technology.
Unwind in the spa and fitness center, or enjoy a relaxing dip with stunning views at the outdoor pool. There is also a children’s pool for younger guests. Mouth-watering cuisine is served at the Mariposa Restaurant, and the lobby lounge is perfect for a daytime coffee or evening drink.
For guests seeking a convenient, comfortable stay in contemporary surroundings, Best Western Papilio Hotel has it all.
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9.0/10
Everything was good and service was excellent.so far in general i find the hotel was well located
All 190 reviews
Surroundings
Airport: Juanda International Airport
(11.4 km)
Train: Kertomenanggal
(1.8 km)
Train: Margorejo
(3.5 km)
Landmarks: Gedung "Rumah Minang"
(160m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

12
Deluxe Queen Room Smoking
1 Queen bed
28m² | Floor: 5-8
Has window
Free Wi-Fi
Smoking Permitted
Private Bathroom
Refrigerator
Shower
Private Toilet
Check Availability

21
Suite
1 King bed
56m² | Floor: 5-8
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Shower
Tea Bag
Check Availability

10
Deluxe Twin Room Smoking
2 Single bed
28m² | Floor: 5-8
Has window
Free Wi-Fi
Smoking Permitted
Private Bathroom
Refrigerator
Shower
Private Toilet
Check Availability

14
Deluxe Twin Room Non Smoking
2 Single bed
28m² | Floor: 5-8
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Shower
Private Toilet
Shampoo
Check Availability

9
Executive Queen Room - Smoking
1 Queen bed
28m² | Floor: 11
Has window
Free Wi-Fi
Smoking Permitted
Air Conditioning
Private Bathroom
Refrigerator
Shower
Check Availability

7
Superior Twin Room
2 Single bed
28m² | Floor: 5-8
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Shower
Private Entrance
Check Availability

7
Deluxe Room With 1 Queen Bed And City View Shower Wifi Non Smoking
1 Queen bed
28m² | Floor: 8-35
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Shower
Private Toilet
Check Availability

10
Deluxe Queen Room
1 Queen bed
28m² | Floor: 8-35
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Shower
Private Toilet
Shampoo
Check Availability

11
Executive Queen Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Shower
Tea Bag
Private Toilet
Check Availability

4
2 Single Beds, Non-Smoking, Superior Room, Wi-Fi, Shower, City View
2 Single bed
Free Wi-Fi
Non-smoking
Private Bathroom
Shower
Private Toilet
Shampoo
Check Availability

5
Superior Twin Room
2 Single bed
28m² | Floor: 5-8
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Shower
Private Toilet
Shampoo
Check Availability

4
Deluxe Queen Room
1 Queen bed
28m² | Floor: 5-8
Has window
Free Wi-Fi
Private Bathroom
Refrigerator
Shower
Private Toilet
Check Availability
Hide Room Types
Guest Reviews
9.0/10
Great
190 reviews
- Cleanliness9.0
- Amenities8.8
- Location9.2
- Service9.0
Average for similar properties in Gayungan

Review summary
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Service Quality: Guests frequently praised the friendly, professional, and accommodating staff. Fast check-in/check-out processes were highlighted, along with attentive service that made guests feel welcomed.(based on 34 reviews)

WAI
July 17, 2025
The reception told me the hotel is open in 2015 but when I enter the lobby it look quite new the view is quite good from 27flr also the bed is comfortable the AC gets cold and can't be adjust manually so if you want colder you need to wait the shower is typical

Rashid Hamid
May 16, 2025
Everything was good and service was excellent.so far in general i find the hotel was well located

mr tans
February 17, 2025
Nyaman

nnbma
May 16, 2025
very good and friendly staff :) beds were comfortable and room is clean

Lazarus Samuel
July 27, 2025
This is a very good hotel.. Breakfast varied and good

Guest User
January 14, 2025
Gentle people, nevertheless not really clean for European norm. The food was horrible, no tast... Do not take breakfast. The area is ver, very noisy

R_dy
July 19, 2025
Bagus dan nyaman..and thanks for complimentary.

Giovanni
April 21, 2025
Great experience, good location and super kind staff, made the difference
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Free
Spa
Additional charge
Fitness Room
Private parking
Additional charge
Car Charging Facilities
24-Hour Front Desk
Luggage Storage
Restaurant
Café
Taxi booking service
Meeting Room
Additional charge
Business Center
Multi-Function Room
Children's Pool
Wake-Up Call
Wi-Fi in Public Areas
Free

Outdoor swimming pool

Spa

Fitness Room

Restaurant

Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Pool with view
Towels
No restrictions
Parking
Private (exclusively for guests) is available On-site parking, and Charge, IDR 10,000 (approx. £0.46) Hourly. Reservation not needed.
Private parking
Additional charge
Car charging facilities
Transportation
Taxi booking service
Front Desk Services
24-Hour Front Desk
Concierge Service
Luggage Storage
Wake-Up Call
Languages Spoken
English
Indonesian
Food & Drink
Café
Room Service
Health & Wellness
Spa
Additional charge
Fitness Room
Body Care
Foot Bath
Public Areas
ATM
Elevator
Cleaning Services
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Facilities for Children
Children's Toys
Children's Pool
Business Services
Postal Service
Multi-Function Room
Fax/Copying Service
Additional charge
Audio Visual Equipment
Meeting Room
Additional charge
Business Center
Accessibility
Wheelchairs Available On-Site
Accessible Rooms Available
Safety & Security
Smoke Detector
CCTV In Public Areas
First Aid Services
First-Aid Kit
Fire Alarm
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 300,000 (approx. £13.70) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description
- Opened: 2015
- Number of Rooms: 226
Modern, stylish and well-equipped, Best Western Papilio Hotel promises international comfort and cutting-edge facilities at an affordable price. Conveniently located in the southern part of Surabaya, Indonesia’s second largest city, the hotel is just 20 minutes’ drive from Juanda International Airport.
The sleek tower features all rooms with floor-to-ceiling windows overlooking the city. Guests are offered the convenience of free Wi-Fi and working desks, and corporate travelers can take advantage of a business center and extensive meeting space with state-of-the-art technology.
Unwind in the spa and fitness center, or enjoy a relaxing dip with stunning views at the outdoor pool. There is also a children’s pool for younger guests. Mouth-watering cuisine is served at the Mariposa Restaurant, and the lobby lounge is perfect for a daytime coffee or evening drink.
For guests seeking a convenient, comfortable stay in contemporary surroundings, Best Western Papilio Hotel has it all.
Frequently Asked Questions
What are some things to do near Best Western Papilio Hotel?
You can visit the following landmarks near Best Western Papilio Hotel: Gedung "Rumah Minang", 160m from your search (straight-line distance). What are some things to do near Best Western Papilio Hotel?
Does Best Western Papilio Hotel have a swimming pool?
Yes, Best Western Papilio Hotel has a pool.Does Best Western Papilio Hotel have a swimming pool?
Does Best Western Papilio Hotel provide breakfast?
Yes, guests at Best Western Papilio Hotel can enjoy breakfast during their stay. Breakfast option(s): Continental. Does Best Western Papilio Hotel provide breakfast?
Are pets allowed at Best Western Papilio Hotel?
Unfortunately, pets are not allowed at Best Western Papilio Hotel.Are pets allowed at Best Western Papilio Hotel?
What are the check-in and check-out times at Best Western Papilio Hotel?
The check-in time at Best Western Papilio Hotel is 14:00 and the check-out time is 12:00.What are the check-in and check-out times at Best Western Papilio Hotel?
Which airport is closest to Best Western Papilio Hotel?
Juanda International Airport is the closest airport to Best Western Papilio Hotel, and it is about 25 mins from hotel by car (11.4 km).Which airport is closest to Best Western Papilio Hotel?
How much does it cost to stay at Best Western Papilio Hotel?
Prices at Best Western Papilio Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Best Western Papilio Hotel?
About This Property
Nearest Airport | Juanda International Airport |
---|---|
Distance to Airport | 17.06KM |
Distance to Train Station | 1.75KM |
Average Price From | GBP54 |
Hotel Star Rating | 4 |