Four Points Properties in Dubai

Convenient location Breakfast buffet has plenty of choices. Rooms are clean and staff are helpful. Taxi bay outside the hotel , hence no need to pre book. Strong WiFi , meaning a business person can get on with work immediately upon checkin.

Before booking, I read some reviews mentioning the hotel was a bit dated, but honestly, the decor and maintenance are quite good, and it didn't feel old at all. Any issues were promptly addressed by calling room service, and someone was sent over very quickly. Our double room was very spacious, and the breakfast spread was excellent. The restaurant where breakfast is served also offers a good dinner, with a 20% discount for hotel guests. Overall, the service was outstanding; the staff were polite, warm, and very responsive. My only minor complaint (perhaps taking off half a point) is the wait time at the front desk, and a slight hiccup during check-out. We were initially asked to pay a tourist tax which we had already settled. After a supervisor confirmed it wasn't required, some time was unfortunately wasted. The hotel's location is excellent. It's only one metro stop away from both the Burj Khalifa and The Dubai Mall (though realistically, walking from the Dubai Mall Metro station to the mall itself takes about 10 minutes, and the area around there is quite chaotic with ongoing construction, making it tricky and a long walk to find a ride-sharing pick-up point). This, of course, is not the hotel's fault! It's also just one stop from the Museum of the Future (in fact, walking there might even be quicker than taking the metro or a taxi, especially if the weather isn't too hot). The rooftop pool isn't huge, but it's a great spot to watch the sunset, and the bar offers stunning city night views. The only real inconvenience is that the hotel's main entrance is situated right before the entry ramp to a major expressway. While the hotel's contracted drivers know to maneuver a bit to get onto the main road quickly, ride-sharing services or regular taxis will often take a long loop around the hotel's side roads, only to come back to a spot near the front entrance before joining the main road. The detour isn't the biggest issue; it's mainly that you'll likely be stuck in traffic for a while. Generally, morning traffic is much smoother.

It was a good journey ; however, I highly recommend to improve your breakfast choices which wasn’t as good as expected. Please provide all amenities upon arrival as I don’t have to call the customer service to provide me with them. Thank you.

Check-in was smooth, and the room was very comfortable. I originally thought I had booked a standard small single room, but it turned out to be a one-bedroom, one-living room suite – it was huge! The bed was also very large and comfortable to sleep in. Overall, a great experience!