Oaks Ibn Battuta Gate Dubai

Oaks Ibn Battuta Gate Dubai Reviews

Oaks Ibn Battuta Gate Dubai

Garden Cross Road, Opposite Ibn Battuta Mall, Jebel Ali Village, Dubai, Emirate of Dubai, United Arab EmiratesView hotel details
Oaks Ibn Battuta Gate Dubai
Oaks Ibn Battuta Gate DubaiOaks Ibn Battuta Gate DubaiOaks Ibn Battuta Gate Dubai
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Guest Reviews of Oaks Ibn Battuta Gate Dubai

8.4/10
Very good
72 review
Verified reviews
Location9.0
Amenities7.9
Service8.4
Cleanliness8.1
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All reviews(72)
Positive reviews(66)
Reviews with photos/video(20)
Near shopping area(18)
Great service(16)
Convenient for shopping(16)
Awesome stay(13)
Delicious breakfast(11)
Easy to get around(7)
Clean pool(5)
Great swimming pool(5)
Negative reviews(6)
Guest User
Premier Room
Stayed in Oct 2025
Business traveller
3 review
5.0/10
Posted on Nov 16, 2025
I lost  toiletries bag in this hotel in Nov 2024 then I checked with hotel concierge the bag was found. So I booked the same hotel in Nov 2025 and hope to collect the bag. But the concierge manager told me that the bag has no longer be found while they will disposal after 3 months. I’m very disappointed as they should remind me before if they need to dispose it with my consent.  Another reason, the hotel is carrying out the renovation at the front entrance and interior upgrades. Lot of dusts when walk to the hotel. My opinion is the hotel should make announcement for the travellers option if they like or dislike to stay.  With above mentioned, I don’t recommend travelers to stay in this hotel until they complete the renovation.
Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback. We appreciate your continued trust in choosing to stay with us again, and we understand the importance of personal belongings when travelling.Our Lost & Found procedures follow a standard retention period, after which unclaimed items are responsibly disposed of. We note your comments regarding communication, and we will review our process to ensure that reminders and follow-ups are handled more effectively for future cases.Regarding the renovation works, the enhancements are part of our long-term efforts to improve the overall guest experience. We recognise that the temporary entrance and construction activity may affect the arrival experience, and your comments will be shared with our team to continue refining guest communication during this period.We appreciate your perspective and the time you have taken to outline your experience. We hope to have another opportunity in the future to welcome you back once the upgrades are completed and provide the comfort and service we aim to deliver.Warm regards,Hotel ManagementOaks Ibn Battuta Gate Hotel Dubai
Guest User
Premier Room
Stayed in Dec 2024
Couple
4 review
10/10
Outstanding
Posted on Feb 5, 2025
We truly enjoyed our stay in this hotel. Stayed for 4 nights. The breakfast in tasty. The room is big, clean and spacious. The hotel location is situated within walking distance of Ibn Battuta Metro station and the Ibn Battuta Mall is situated right at the doorstep of the hotel. Definitely love the location and price we pay. Highly recommend hotel to stay in.
Response from Property: Dear Guest,Thank you so much for your kind review! We’re thrilled to hear that you enjoyed your 4-night stay with us. It’s great to know that you appreciated our spacious, clean rooms and tasty breakfast. We're also happy that our prime location, close to Ibn Battuta Metro Station and Mall, worked well for you.Your recommendation means a lot to us and we look forward to welcoming you back on your next visit to Dubai.Warm regards,Oaks Management
Keith Foulger
Premier Room
Stayed in Dec 2024
Couple
18 review
9.0/10
Great
Posted on Feb 7, 2025
What a lovely hotel ! Classic Middle Eastern architecture and an amazing atrium. Staff are incredibly friendly and service was excellent. Breakfast was extremely varied and will suit the needs of all tastes. Our hosts during breakfast, Susan, Keith and Hamza went of their way to make our stay a truly memorable one. Super comfy beds and pillows too. Quite far out from Dubai central but its only a 5 minute walk from the Metro station and literally outside IBN Battuta Mall. Well worth the stay !
Response from Property: Dear Keith,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the hotel’s unique Middle Eastern architecture, the stunning atrium, and the friendly service from our team. It’s fantastic to know that Susan, Keith, and Hamza made your breakfast experience memorable. We’ll be sure to pass along your kind words to them!We’re also happy you found the location convenient, with easy access to the Metro and Ibn Battuta Mall just steps away. Your comfort is our top priority, and we're delighted that you enjoyed the beds and pillows.We look forward to welcoming you back for another memorable stay!Best regards,Oaks Management
Guest User
Premier Room
Stayed in Jul 2024
Business traveller
9 review
8.5/10
Very good
Posted on Oct 10, 2024
Good hotel for business trip, good service, good price. Would 100% recommend to anyone wanting to stay in Dubai.
Response from Property: Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you found our hotel to be a great choice for your business trip, with good service and competitive pricing. Your recommendation means a lot to us and we truly appreciate your support. We look forward to welcoming you back on your next visit to Dubai!Warm regards,Oaks Management
khaled Azib
Premier Room
Stayed in May 2024
Couple
1 review
8.5/10
Very good
Posted on Jun 20, 2024
I spent one night at 5* Hotel, Oaks Ibn Battuta Gate, Dubai, formerly a Movenpick hotel. It is located in Jabal Ali area, next to the iconic Ibn Battuta Mall, and about 15-20 minutes drive to Dubai Marina. The hotel is clean and well maintained. The rooms are large and beautifully designed. The beds are large and comfortable. It boasts a large pool that overlooks Dubai Marina. There are plenty of comfy sunbeds in the pool area. There is a large gym, too. The staff are very accommodating and helpful, especially the guys at the pool, Ashen (lifegurad) and Mr Hasun. However, the Sri Lankan lady at the reception was a bit tough with us when I asked why there was no welcome drink. Just when her colleague was about to offer us the welcome drink, she whispered something to him which made him change his mind, and he offered water instead. I have been to many countries and was treated much better at the reception. I was really embarrassed!!! We enjoyed breakfast at Mistral restaurant and food was copious and varied. Nevertheless, the egg benedict was below expectations and there was no bacon. I would definitely return to Oaks hotel and recommend it to my friends.
Response from Property: Dear Guest,Thank you for taking the time to share your detailed feedback about your stay at Oaks Ibn Battuta Gate Hotel Dubai. We are pleased to hear that you enjoyed our clean and well-maintained facilities, spacious and comfortable rooms and the amenities such as the pool and gym. It's wonderful to know that Ashen and Hasun at the pool were especially accommodating and helpful.However, we are sorry to hear about your experience at the reception and the issue with the welcome drink. Your comments have been noted and we will address this with our team to ensure such situations do not occur in the future. We apologize for any embarrassment caused.We appreciate your feedback on the breakfast and will look into the issues with the egg benedict and the absence of bacon to improve our offerings.Thank you for recommending us to your friends. We look forward to welcoming you back and providing an even better experience on your next visit.Warm regards,Oaks Management
Vladimir__
Premier Room
Stayed in May 2024
Family
28 review
9.5/10
Amazing
Posted on Jun 7, 2024
comfortable rooms, near the mall with everything you need, located at a distance from the center
Response from Property: Dear Vladimir,Thank you for your feedback. We're glad you found our rooms comfortable and appreciated the convenience of being near the mall.We understand the distance from the city center might be a drawback for some. While our location offers tranquility and convenience, we acknowledge it may not be ideal for frequent visits to central Dubai.Your comments are valuable to us. We look forward to welcoming you back for another enjoyable stay.Warm regards,Oaks Management
Anonymous User
Premier Room
Stayed in Nov 2024
Solo traveller
3 review
10/10
Outstanding
Posted on Dec 7, 2024
Was good, next to mall
Response from Property: Dear Guest,Thank you for your feedback! We’re glad to hear that you enjoyed your stay and appreciated our convenient location next to the mall. We hope to welcome you back for another pleasant stay in the future.Best regards,Oaks Management
Guest User
Premier Room
Stayed in Mar 2023
Travelling with friends
1 review
10/10
Outstanding
Posted on Apr 27, 2023
very nice hotel and nice loacation as its near to ibn batota mall and marina mall food is amazing
Response from Property: Dear Guest,Thank you very much for leaving these wonderful comments on this platform, we are delighted that you enjoyed your stay among us. See you soon!Regards,Oaks Team
Zaina Alabed
Premier Room
Stayed in Mar 2023
Travelling with friends
1 review
8.5/10
Very good
Posted on May 11, 2023
Check in staff are not so professional unless a lady cant remember her name but she is from africa she was so friendly and professional
Response from Property: Dear Guest, Thank you for your comment! It's great to hear that you had a positive experience with one of the check-in staff, who happened to be a friendly and professional woman from Africa. While it's unfortunate to hear that you did not find other check-in staff members as professional as you might have hoped, it's always great to acknowledge and appreciate those who go above and beyond to provide excellent customer service. It sounds like this woman made a great impression on you, and I hope that you'll have the opportunity to encounter more staff members like her in the future.Regards,Oaks Team
Gaurav
Premier Room
Stayed in Oct 2024
Business traveller
2 review
10/10
Outstanding
Posted on Jan 16, 2025
Very good
Response from Property: Dear Gaurav,Thank you for your feedback! We’re glad to hear that you had a very good experience with us. Your satisfaction means a lot to our team. We look forward to welcoming you back soon for another great stay!Warm regards,Oaks Management
Anonymous User
Premier Room
Stayed in Jan 2025
Couple
3 review
10/10
Outstanding
Posted on Feb 14, 2025
Super
Response from Property: Dear Guest,Thank you for taking the time to provide us with a great score for our hotel.It was a pleasure to see that you had a wonderful stay at Oaks Ibn Battuta Gate Hotel. We look forward to welcoming you back as our guest very soon.Warm regards,Oaks Management
AYZQ
Premier Room
Stayed in Dec 2022
Business traveller
73 review
10/10
Outstanding
Posted on Feb 2, 2023
Booked for management business trip. No complain so should be all are goods
Response from Property: Dear Guest ,Thank you for your review and your suggestion. It would be our pleasure to welcome you back again. Regards, Oaks Management Team
Guest User
Premier Room
Stayed in May 2024
Family
1 review
10/10
Outstanding
Posted on Jun 18, 2024
Love it
Response from Property: Dear starN,Thank you for rating us. We're delighted to hear about your positive experience with us. Your feedback is truly appreciated and we hope to have the pleasure of hosting you again in the future.Warm regards,Oaks Management
E.M. Bonne journée
One Bedroom Apartment
Stayed in Dec 2023
Solo traveller
14 review
10/10
Outstanding
Posted on Jan 10, 2024
Nice place
Response from Property: Dear Milixiaojiewy,We're thrilled to hear that you found our place to be nice for your stay! If there's anything else you need or if you have any questions, feel free to reach out. We're here to ensure you have a wonderful experience.Warm regards,Oaks Management
Guest User
Premier Room
Stayed in Mar 2023
Couple
2 review
10/10
Outstanding
Posted on Apr 23, 2023
It was worth staying.
Response from Property: Dear Guest ,Thank you for your review and your suggestion. It would be our pleasure to welcome you back again. Regards, Oaks Management Team