Holiday Inn Express DUBAI AIRPORT by IHG

Holiday Inn Express DUBAI AIRPORT by IHG Reviews

Holiday Inn Express DUBAI AIRPORT by IHG

Oppo Dubai Int'L Airport Terminal 3 - Umm Ramool, Garhoud, Dubai, Emirate of Dubai, United Arab EmiratesView hotel details
Holiday Inn Express DUBAI AIRPORT by IHG
Holiday Inn Express DUBAI AIRPORT by IHGHoliday Inn Express DUBAI AIRPORT by IHGHoliday Inn Express DUBAI AIRPORT by IHG
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Guest Reviews of Holiday Inn Express DUBAI AIRPORT by IHG

8.3/10
Very good
1573 review
Verified reviews
Location8.6
Amenities7.9
Service8.3
Cleanliness8.3
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All reviews(1573)
Positive reviews(1479)
Reviews with photos/video(376)
Offers pick-up/drop-offs(397)
Close to airport(359)
Easy to get around(317)
Convenient location(219)
Delicious breakfast(218)
Strange smell in room(30)
Perfect for business trips(26)
Delicious buffet(21)
Negative reviews(94)
Anonymous User
Standard Double or Twin
Stayed in Dec 2025
Business traveller
44 review
9.5/10
Amazing
Posted on Feb 1, 2026
The room facilities are a bit dated; the TV even had ghosting. The free airport shuttle every 30 minutes was very convenient. I saw reviews saying the breakfast was great, but honestly, it wasn't even as good as a typical business hotel in China. It completely shattered my perception of Dubai hotel breakfasts. An Ibis breakfast is better than this. Experience it for yourselves.
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Maomaomila
Standard Double or Twin
Stayed in Dec 2025
Travelling with friends
38 review
7.5/10
Posted on Jan 27, 2026
The hotel has a shuttle bus to the airport every half hour. The room was very small, the air conditioning was noisy, and the windows were sealed shut. Breakfast was mediocre. It's tolerable for one night if you're just catching a flight.
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Guest User
Standard Double or Twin
Stayed in Dec 2025
Family
7 review
9.0/10
Great
Posted on Jan 30, 2026
① Location: Very convenient, it's only a 10-minute ride on the hotel shuttle bus. We arrived at Terminal 1 at the airport; you just exit, turn right, and you'll find the waiting area for various hotel shuttle buses. There aren't many signs at the T1 waiting area (T3 seems to have proper bus stops), so you can ask staff for directions. This hotel's shuttle runs every half hour, which is great, and it's easy to spot with clear hotel branding (blue/black background + logo + a small trailer for luggage). ② Room facilities: Standard for a budget hotel. Surprisingly, you can't hear the planes, but noise from the adjacent room and outside the door was quite noticeable. We also found a small cockroach in the bathroom. ③ Other services: Breakfast was decent, with some Middle Eastern touches. It depends on personal preference, but you'll definitely be able to fill up. The hotel also offers shuttle bus routes to other attractions (see image two below). Booked three months in advance, it was about 600-700 per night. As a hotel for arrival or a layover, it's quite suitable, especially since you can take the hotel shuttle to the airport to catch the metro for further travel.
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Adamg30s
Standard Double or Twin
Stayed in Dec 2025
Solo traveller
7 review
9.0/10
Great
Posted on Jan 18, 2026
Convenient, very close to the international Dubai airport The hotel provides pick up regularly even at midnight I only had a very short stay for layover Bed is comfortable Room is clean Breakfast buffet style with mostly western and some local food At the corridor of the room i could feel some smell of cigarettes
Tina25
Standard Double or Twin
Stayed in Dec 2025
Travelling with friends
1 review
8.5/10
Very good
Posted on Jan 11, 2026
Transiting through Dubai and needed an overnight stay, so I booked a hotel near the airport. After exiting Terminal 3, I followed the 'hotel shuttle bus' signs which led me to a parking lot to wait for the shuttle. My friend and I landed in the evening, went to the Burj Khalifa first, and then caught the last metro back to the airport. By the time we got to the shuttle parking, it was already past midnight. To be honest, there weren't any signs in the parking lot indicating which hotels provided shuttles, where they'd stop, or at what times. It made me quite doubtful if I was even waiting in the right spot in the middle of the night. I called the hotel, and the front desk just told me to wait, assuring me the bus would arrive within half an hour. It ended up taking about 25 minutes for the shuttle to arrive. They mentioned that the schedule isn't fixed, but it comes roughly every half hour – it felt quite random. The room was reasonably clean, but the bathroom furnishings were a bit basic. There wasn't a bath mat in the shower, and the only towels provided were bath towels; no hand towels for your face either. Breakfast wasn't particularly lavish, but it had all the essentials. Overall, it was neither particularly good nor bad. As an overnight hotel for a layover, the value for money was decent.
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Guest User
Standard Double or Twin
Stayed in Nov 2025
Couple
1 review
8.5/10
Very good
Posted on Jan 16, 2026
The stay at Holiday Inn was pleasant. It provides a free shuttle to the airport every half an hour. A good selection for breakfast. The room floor is not carpeted and no slippers provided. Please bring your own. There is a Emirates Co-op hypermarket next to the hotel as well as Dominos Pizza. Value for money during Trip.com promotion.
Anonymous User
Standard Double or Twin
Stayed in Dec 2025
Couple
7 review
9.0/10
Great
Posted on Jan 26, 2026
Breakfast not much choices. Better if can provide basic toiletries.
darren2118
Standard Double or Twin
Stayed in Nov 2025
Business traveller
14 review
9.0/10
Great
Posted on Dec 29, 2025
Booked a double room, but it was too small, and the double bed was also very narrow. I haven't stayed in other rooms, so I'm not sure about them. However, breakfast was decent with a good variety. It's fine for international business travelers.
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Fas2fas
Standard Double or Twin
Stayed in Oct 2025
Business traveller
20 review
10/10
Outstanding
Posted on Dec 3, 2025
You can find the hotel shuttle bus in the parking lot to the right, just outside Terminal 1 in Dubai. The hotel is right across the street, but you have to go around a long way to get there. Check-in was very easy, and the breakfast was plentiful. A new supermarket has opened nearby for shopping, but there aren't many dining options around, so it's best to eat before coming back to the hotel each day. The hotel doesn't provide toothbrushes, toothpaste, or slippers, so it's recommended to bring your own.
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Dongbeifengs
2 Single Beds Standard
Stayed in Oct 2025
Business traveller
89 review
8.0/10
Very good
Posted on Nov 18, 2025
The hotel is relatively close to Terminal 3, but it's not convenient to walk, so it's better to wait for the shuttle bus. The only downside is the waiting time can be a bit long. The breakfast is decent; it's enough to fill you up, but I wouldn't say it's exceptional.
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Guest User
Stayed in Oct 2025
Business traveller
62 review
6.0/10
Posted on Nov 19, 2025
Honestly, it's quite a step down from similar Holiday Inn Express hotels back home in China. The room is tiny, the furniture is dated, and the bathroom is really basic. And for all that, it costs over 1,300 RMB a night! Guess there's nothing to be done about it when you're in a place like the UAE. China really is better!
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Guest User
Standard Double or Twin
Stayed in Jan 2026
Other
17 review
3.5/10
Posted on Feb 11, 2026
No towel change No floor mat No dental kit
MOUNTIAN
Standard Double or Twin
Stayed in Oct 2025
Business traveller
3 review
10/10
Outstanding
Posted on Nov 9, 2025
This hotel is one of the best choices for transit and short-stay travelers. Its biggest advantage is the 24-hour shuttle bus, which is super convenient. The pick-up spot is right outside the arrival gate, on the right-hand side. The shuttle bus was a lifesaver this time, especially with all our luggage. Plus, the hotel's breakfast is incredibly varied and delicious. I'll definitely choose this hotel again next time I'm transiting through Dubai.
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Guest User
1 King Standard Sofa Bed Smoking
Stayed in Sep 2025
Family
3 review
3.5/10
Posted on Nov 18, 2025
Unreliable shuttle bus service and helpless when waiting at the shuttle bus stop at the airport during mid-night. Finally got onto the shuttle bus after waiting 50mins and it took my family arriving the so-call nearby hotel from airport for 2hrs after getting off the plane. No follow-up even making complaint via Trip.com or the given email. Only a single visit to Dubai and definitely no next time, just quite disappointed about the Holiday Inn group.
Guest User
Stayed in Sep 2025
Business traveller
87 review
3.2/10
Posted on Oct 21, 2025
As a relatively high-tier Trip.com member, I absolutely have to review this hotel thoroughly to prevent other travelers from making the same mistake. If you're looking for a hotel near Dubai airport for a layover, definitely avoid this one. 1. As shown in the pictures, the room assigned by the hotel did not match what was booked. When I pointed out the error to the front desk and showed them my confirmation, the hotel refused to acknowledge their mistake or change the room. At over 11 PM, they told me to contact a third party myself to fix it. 2. The room's cleanliness was subpar. 3. The hot water, even at its maximum setting, was still very cold. 4. I had to endure a cold shower, and the shower stall only had body wash, no shampoo. 5. The soundproofing was terrible; I had just fallen asleep when I was woken up by noise from outside. In summary, this was my worst hotel stay ever. I will absolutely not be staying here again. On another note, Trip.com's service and attitude were excellent. They verified the issue, refunded the 100 AED room rate difference, and compensated me an additional 100 AED. Thumbs up to the Trip.com concierge!
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