Towers Rotana Reviews

It was very nice and pleasant, the staff cleaned the room every day which was good for me who is obsessed with cleanliness. The breakfast was good and the corridors always smelled clean. And it had good access to the metro. Thank you to Trip.com for introducing this hotel to me.

I am writing to share my excellent experience during my recent stay at Towers Rotana on 13th December 2025 for the Learners Education conference. I arrived early at 5:30 am, well before the 1:00 pm check-in time. I requested to use the facilities to freshen up and was promptly offered an early check-in and Club Lounge breakfast for a very reasonable fee. Having a background in hospitality myself, I was thoroughly impressed by this. It is a fantastic example of empowering front-line employees to drive incremental revenue while providing high-value service. I would like to especially recognize Hassan (or Hassim) at the front desk. He was very pleasant, and handled my arrival with great professionalism. I also want to commend the young lady at the Club Lounge (a new staff member from Myamar); she was incredibly friendly and diligent in managing both check-ins and the food supply. Having lived in Dubai for two years and previously stayed at the Media Rotana in Barsha, I found Towers Rotana to be just as exceptional. The convenience and service are top-tier. I will certainly stay here again and will be recommending your hotel to my friends.

Location was good, short walk to the metro station. Room was spacious and clean, staff was friendly. Breakfast buffet can have a wider selection but otherwise, the basics are there. Value for money stay.

Very good location. Clean room.  Some of the staff were super friendly and others were not helpful. I would stay again here given I spend most of my time exploring Dubai and just need a good place to sleep

Accessible location and staff are friendly

Only location is good but not worth that much money

the staffs are very friendly and helpful, the. rooms are very clean.

Best view

not bad

Check-in at night was very fast. Reda at the front desk was very nice. Free room upgrade and she didn't keep urging you to check out on time.

Good location, fast check-in. Good breakfasts, but the hotel is already outdated, the room stock, the bathroom leaves much to be desired

Very satisfied. Will definitely stay here next time. like.

The location is very good, the breakfast is delicious, the property management is very good, I will choose this hotel next time

Very good, very good