Hyde Hotel Dubai Reviews

Response from Property: Dear Valued Guest,Thank you for your kind feedback and for choosing to stay with us again.We are delighted to hear that you continue to enjoy the cleanliness of our hotel and the friendly service provided by our team. Your recommendation and continued support mean a great deal to us.We truly appreciate your loyalty and look forward to welcoming you back for many more enjoyable stays.Kind regards,Zineb HinnachAssistant Guest Relations Manager

Response from Property: Dear Valued Guest,Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our excellent location and found the hotel clean and convenient for your stay.It is wonderful to know that our proximity to Dubai Mall and nearby services added to your overall experience.We truly appreciate your support and look forward to welcoming you back to Hyde Dubai for another enjoyable stay.Warm regards,Zineb HinnachAssistant Guest Relations Manager

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback with us.We are pleased to hear that your stay was good overall. At the same time, we apologize for the inconvenience you experienced with the hot water. This is certainly not the experience we aim to provide, and your comment has been shared with our maintenance team for review and improvement.We appreciate your feedback and hope to have the opportunity to welcome you back to Hyde Dubai for a more seamless stay in the future.Kind regards,Zineb HinnachAssistant Guest Relations Manager

Response from Property: Dear Valued Guest,Thank you for taking the time to share your wonderful feedback.We are delighted to hear that you enjoyed our convenient location and had a pleasant and enjoyable stay. It is especially rewarding to know that you found our hotel to offer great value and that you would recommend us to your friends and family.Your kind words are truly appreciated and serve as great motivation for our team to continue delivering exceptional hospitality.We sincerely thank you for your support and look forward to welcoming you back for another memorable stay.Kind regards,Zineb HinnachAssistant Guest Relations Manager

Response from Property: Dear Valued Guest,Thank you very much for your kind feedback.We are delighted to hear that you found the hotel very clean and enjoyed the spacious rooms with balcony. It is always rewarding to know that our guests appreciate the comfort and amenities provided during their stay.We look forward to welcoming you back again soon.Kind regards,Zineb HinnachAssistant Guest Relations Manager

Response from Property: Dear Valued Guest,Thank you for your wonderful feedback.We are delighted to hear that you had an excellent stay and enjoyed our fantastic location, exceptional service, and welcoming team. It is also wonderful to know that you appreciated the high standards of cleanliness and the peaceful atmosphere of the hotel.Your kind words are truly appreciated and serve as great motivation for our entire team.We look forward to welcoming you back to Hyde Hotel Dubai for another exceptional stay.Kind regards,Zineb HinnachAssistant Guest Relations Manager

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback. We are truly sorry to learn that your experience did not meet your expectations.We regret the concerns you have raised regarding the breakfast experience, cleanliness, room condition, maintenance issues, and service interactions. This is certainly not the experience we strive to provide for our guests. Please be assured that your comments have been noted and will be shared with the relevant teams for review and follow-up.We appreciate your feedback, as it helps us identify areas where improvements are needed. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.Kind regards,Zineb HinnachAssistant Guest Relations Manager

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback with us.We are sorry to hear that the bed and the view did not meet your expectations. Your comments have been noted and shared with the relevant team for review, as guest feedback is important in helping us improve our services and facilities.We appreciate you bringing this to our attention and hope to have the opportunity to welcome you again in the future.Kind regards,Zineb HinnachAssistant Guest Relations Manager

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations and sincerely apologize for the frustration and inconvenience you encountered.We strive to provide attentive and responsive service to all our guests, and we regret that this was not reflected during your stay. Your comments have been noted and will be shared with the relevant teams for review and improvement.We appreciate your feedback and thank you for bringing these concerns to our attention. We hope to have the opportunity to provide you with a better experience in the future.Kind regards,Zineb HinnachAssistant Guest Relations Manager

Response from Property: Dear Valued Guest,Thank you very much for your lovely feedback.We are delighted to hear that you had such a positive experience and that you found the hotel clean, fresh, and comfortable, with excellent service. It is always rewarding to know that our guests feel welcomed and well taken care of during their stay.Your kind words are truly appreciated, and we look forward to welcoming you back again soon.Kind regards,Zineb HinnachAssistant Guest Relations Manager

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay with us.We are sorry to learn that your experience did not meet your expectations, particularly regarding housekeeping response time and the unstable internet connection. Please accept our sincere apologies for the inconvenience caused. This is certainly not the level of service we strive to provide, and your comments have been shared with the relevant departments for review and improvement.We appreciate your kind note about our door staff being courteous, and we also thank you for sharing your thoughts regarding the spa and gym changes. Guest feedback is valuable to us as we continue to enhance our facilities and services.We hope to have the opportunity to welcome you back in the future and provide you with a much improved experience.Kind regards,Zineb HinnachAssistant Guest Relations Manager

Response from Property: Dear Aqeeb Akram,Thank you for taking the time to share your feedback regarding your recent stay at Hyde Dubai. We truly appreciate your loyalty over the past three years and are very sorry to learn that this visit did not meet your expectations.Please accept our sincere apologies for the disappointment you experienced, particularly in relation to the breakfast setup, dining experience, and service standards. Your comments regarding the atmosphere, space, pricing, and staff attitude have been noted and shared with the relevant management teams for careful review and improvement.We are grateful for your kind words about our security and valet teams, and we will be sure to recognize them for their continued professionalism and friendliness. At the same time, we regret that other service interactions fell short of the level of hospitality we aim to provide.Your feedback is extremely valuable, as it helps us identify areas that require immediate attention. While we are sorry to hear that this experience has affected your willingness to return, we appreciate your honesty and the opportunity to learn from it.Kind regards,Zineb HinnachAssistant Guest Relations Manager

Response from Property: Dear Valued Guest,Thank you for rating your stay with us.We truly appreciate your feedback and are glad you chose Hyde Hotel Dubai. Your rating is valuable to us as we continuously strive to enhance our guest experience.We hope to have the pleasure of welcoming you back again soon and to make your next stay even more enjoyable.Warm regards,Zineb HinnachAssistant Guest Relations Manager

Response from Property: Dear Valued Guest,Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed our perfect location and the amenities available during your stay.Your kind words are truly appreciated and serve as great encouragement to our team. We look forward to welcoming you back to Hyde Dubai for another memorable experience.Warm regards,Zineb HinnachAssistant Guest Relations Manager