Four Points by Sheraton Production City, Dubai Reviews
Four Points by Sheraton Production City, Dubai
Plot No. IMPZ.B.018, Building 26 & 27, Dubai Production City, Dubai, Emirate of Dubai, United Arab EmiratesView Hotel Details
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Guest Reviews of Four Points by Sheraton Production City, Dubai
8.5/10
Very Good
41 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.0
Amenities8.3
Service8.9
Cleanliness8.9
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All reviews(41)
Positive reviews(37)
Reviews with photos/video(8)
Friendly staff(10)
Awesome stay(8)
Negative reviews(4)
Anonymous User
Standard King Room
Stayed in Dec 2024
Family
31 review
7.0/10
Posted on Dec 30, 2024
It was a good journey ; however, I highly recommend to improve your breakfast choices which wasn’t as good as expected. Please provide all amenities upon arrival as I don’t have to call the customer service to provide me with them. Thank you.
NichDo88
Standard King Room
Stayed in Mar 2025
Business travellers
4 review
9.5/10
Amazing
Posted on Mar 25, 2025
This was a short stay at the Four Points Production City, for business, but have stayed here before at least 3-4 times.
The rooms are always impeccably clean and comfortable, with very good housekeeping, and quite quiet. I do only wish the AC had more adjustments, as I find it a bit chilly in the room! Dining wise, the breakfast is always good, and there are several quite good dining facilities, which I've tried and enjoyed 4 of them before.
However, the real standout, and this has been consistent over my visits, is the service level, which I find comparable to some of the best hotels in Dubai. Most particularly, the reception team is outstanding - always go the extra distance to support, offer suggestions, very friendly, and professional.
Will certainly be coming back here again.
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MundaneMaiden
Standard King Room
Stayed in Aug 2024
Other
44 review
9.5/10
Amazing
Posted on Aug 20, 2024
The hotel location is nice. I just stayed for the night. However, there are two buildings. You have to go in the other side to get your key card then walk all the way to the other building to get to your room, which in my opinion is inconvenient. There is a reception desk on the other building but there were no receptionist.
Joana
Classic King Room
Stayed in Jul 2024
Other
3 review
6.5/10
Posted on Jul 5, 2024
Reception, A very pleasant lobby
Receptionist:
They’re warmth approachable
Room:
Pillow Smell;
The pillow has odor reminiscent of dried sweat!.
Noise disturbance;
there were disturbance at night due to loud banging noises from another guests room, it is late hours! No security roving around?
Outdated towels and bathrobes;
The towels and requested bathrobes that has been delivered after an hour was outdated, showing signs of wear and fading.
Toby88
Standard King Room
Stayed in Oct 2024
Business travellers
3 review
4.5/10
Posted on Oct 28, 2024
The location is terrible to get around. My room had two single beds that were not attached properly and did not have a topper on so you slide down the middle. connection between the entrance and the bedroom had a loose floor *****. Bathroom ceiling made a rattling sound the whole time i was there. The shower is a bathtub with no handle and no anti slip mat so beware of slipping. no shower get for two days after calling and being told it would be filled, it wasn't. Pool is not good, breakfast was good. staff in the breakfast room all great.
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Guest User
Superior King Room
Stayed in Oct 2024
Solo travellers
10 review
9.5/10
Amazing
Posted on Oct 14, 2024
Nice hotel and service. Great check-in experience.
For breakfast, closer to the end many items were finished and not replaced, cups finished - if you state timings till 10:30am, then same service availability should be provided.
Guest User
Deluxe King Room
Stayed in Sep 2024
Solo travellers
2 review
10.0/10
Outstanding
Posted on Sep 27, 2024
It was pleasure stayed and a big shout out to everyone from receptionist Moe , Salaal , Esha and also the room was good and also swimming pool as well
Aneel
Standard King Room
Stayed in Aug 2024
Family
2 review
10.0/10
Outstanding
Posted on Sep 4, 2024
Extremely thrilled and amazed by the overall experience that we had during our stay. Mr. Muneeb (Duty Manager) was one of the gems we met. He not only upgraded our rooms but also welcomed us like no other. We will definitely be going again to stay. it was an exceptional stay.
Abed El Hadi
Standard King Room
Stayed in Dec 2024
Solo travellers
28 review
8.0/10
Very Good
Posted on Feb 10, 2025
The room was really nice and the breakfast was great! I recommend!
Hamed
Standard King Room
Stayed in Nov 2024
Couples
2 review
7.5/10
Posted on Jan 13, 2025
Clean and away from noisy operations
Guest User
Classic King Room
Stayed in Feb 2025
Couples
4 review
10.0/10
Outstanding
Posted on Feb 27, 2025
Nice and friendly staff
Nidal Mohammad
Standard King Room
Stayed in Jul 2024
Business travellers
68 review
10.0/10
Outstanding
Posted on Jul 6, 2024
clean hotel , modern furniture,
ARJ51
Standard King Room
Stayed in Apr 2024
Business travellers
12 review
9.5/10
Amazing
Posted on May 1, 2024
Very nice hotel and great service!
Maem
Standard King Room
Stayed in Dec 2022
Family
19 review
7.5/10
Posted on Dec 31, 2022
Nice clean hotel , very quiet, nice staff , the gym is good , location is not that good , unless you have a car
Food is good , dinner Indian and breakfast intercontinental
Guest User
Deluxe King Room
Stayed in Oct 2022
Solo travellers
20 review
8.0/10
Very Good
Posted on Oct 12, 2022
Staff were friendly
Response from Property: Thank you for your staying with Four Points by Sheraton Production City, Dubai!