The front desk staff were friendly, and I appreciated that. When we got to our room, there was an immediate and strong smell of smoke. My eyes and nose immediately began to burn, and my throat was on fire. The room was clean though. I asked to be moved to a different room and while it smelled better, the room was not in better shape. The place needs some TLC. The pillows didn't have pillowcases on them and were just thrown at the foot of the bed, the walls were dirty, and the paint was chipping. The couch was heavily soiled. The pillows need to be replaced and thrown out, they were yellow and had no cushion. I ended up having to trade the pillows from the previous room before I traded keys with the front desk. The refrigerator was on but wasn't cold. The sofa just needs to be replaced if they aren't going to clean it. The carpet isn't so great either, you definitely do not want to walk around with no shoes on. The bed was comfortable though and the water was hot! We stayed one night so it served its purpose.