To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.3
Amenities8.0
Service8.3
Cleanliness8.4
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All reviews(116)
Positive reviews(20)
Reviews with photos/video(1)
Negative reviews(2)
Guest User
Double Room With Double Bed
Stayed in Nov 2025
Solo traveller
2 review
9.0/10
Great
Posted on Dec 6, 2025
Modern decor, really beautiful bathroom. I stayed in December and the only complaint I had was it was a little bit cold. Really friendly staff, really comfortable bed, good location. Also the bar/grill/gym has a lot of footfall so it felt more alive, if that’s what you’re into. There is even a Starbucks. Tesco round the corner, a Burger King and KFC right across from the hotel too.
Kamsty
Double Room With Double Bed
Stayed in Mar 2025
Couple
1 review
8.5/10
Very good
Posted on Jun 1, 2025
I’ve been in this hotel for like 4-5 times, i would recommend, It’s quiet, comfy, the rooms are clean…however there’s been times where i asked to change rooms since the heating wasn’t working and cause one room had a slight broken window and this was during January…would’ve froze to death. There’s rooms with a large bed.. and other rooms have like the standard double size bed. I give this like 4/5.
Guest User
Double Room With Double Bed
Stayed in Nov 2025
Couple
1 review
9.5/10
Amazing
Posted on Dec 13, 2025
0nly the jacuzzi not functioning was disappointing
Aside from That TOP DRAW *****.
Guest User
Double Room With Double Bed
Stayed in Jul 2025
Solo traveller
1 review
5.5/10
Posted on Aug 15, 2025
I enjoyed the location. The room was comfortable however it was stuffy & the bathroom needed a repairs, as the sink tap was leaking and the ceiling was cracking and bubbly. The amenities didn't get to use them as they come at an extra cost, which I don't think is fair for hotel guests. As it is a standard pool and gym, it is not a luxury spa, separate from the hotel.
Guest User
Double Room With Double Bed
Stayed in Oct 2025
Solo traveller
1 review
2.0/10
Posted on Nov 25, 2025
****** staff and still have not received my refund they are disgusting
Guest User
Double Room With Double Bed
Stayed in May 2025
Couple
3 review
9.0/10
Great
Posted on Jun 30, 2025
Lovely place. Ordering food and drinks to the room was difficult.
But having said that I would stay there again.
Guest User
Double Room With Double Bed
Stayed in Jul 2025
Couple
5 review
10/10
Outstanding
Posted on Aug 22, 2025
Regularly use this hotel and find amenities very good and shops close to hand
Guest User
Family Room With Double Bed And Sofa Bed
Stayed in Jan 2025
Family
6 review
10/10
Outstanding
Posted on Feb 23, 2025
I had a lovely weekend , kind staff and very helpful especial the staff who was at reception on the 22rd of feb 2025 was so helpful thank you again.The breakfast was nice, enjoyed my stay.
Guest User
Double Room With Double Bed
Stayed in May 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Jun 29, 2025
Couldn’t fault it room was immaculate
Guest User
Twin Room, 2 Twin Beds
Stayed in Feb 2025
Solo traveller
1 review
10/10
Outstanding
Posted on Mar 31, 2025
Lovely stac and reception an ld cleaning amazing
Guest User
Double Room With Double Bed
Stayed in Sep 2024
Travelling with friends
4 review
10/10
Outstanding
Posted on Nov 9, 2024
We love it here,best place to stay.Keep up the good work guys.
Kunal Subhankar
Double Room With Double Bed
Stayed in Aug 2024
Business traveller
88 review
10/10
Outstanding
Posted on Oct 18, 2024
Very comfortable and close to Dudley castle and zoo
Guest User
Double Room With Double Bed
Stayed in Jun 2024
Couple
7 review
10/10
Outstanding
Posted on Jul 28, 2024
Nice and clean hotel, quite a big room, and nice staff