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5 star

Hilton Dusseldorf
4.1/555 Reviews

Hilton Dusseldorf

Dusseldorf|2.58km from city centre
First impressions were reasonable, but during our first morning at the hotel, everything soon went downhill. From 8am till around 4pm there were two separate 'evacuations' into the hotel lobby with fire and police services being called both times. After the first evacuation, we went into town, came back 4 hours later, only for the whole hotel to be evacuated again!! Hotel staff were short tempered and nasty, bluntly barking at us to evacuate with hours going by until they finally told us there'd been a water leak. An emergency situation is understandable and I'm not bothered about that event, but the staff's handling of it was utterly poor. A question about needing to return to a hotel room, after several hours of waiting, to collect an inhaler for asthma, was met with grossly insensitive jokes about secretly taking ecstasy and then we were ignored. This whole ordeal largely amounted to the hot water being switched off, which then remained off for several days. One staff member teased we would get 'freebies' from the hotel as a gesture of goodwill for the inconvenience; this did not happen. The main hotel lifts became unusable and after being instructed to use the service lifts instead, a bartender charged towards us screaming and being unbelievably hostile, refusing to let us pass or listen to what other hotel staff had literally just informed us to do. His behaviour was diabolical, but he made no apologies for himself and excused himself from the conversation. It was outrageous seeing the entire hotel be displaced in such a clunky and slapdash way. Most of the hotel staf were rude, blunt and pompous. One single receptionist was polite and friendly, and that was the woman who checked us out. Every three or four hours someone was knocking at our door or entering our room for cleaning purposes; we could scarcely relax. We've never felt so harassed in a hotel. The hotel cups provided were barely fit for a gobful of drink and they even took away our only spoon to stir our drinks. The sanitisation standards of the hotel were inadequate, failing to provide basic antibacterial or hand soaps in rooms; I had to use a face soap to wash my hands and the red seating between the lobby and bar was heavily stained with black marks. The restaurant always seemed closed, tha bar never had more than three tables with customers, the bar layout was so cramped that I banged my leg trying to take a seat and the entire hotel decor was dreary and miserable. Most of the TV channels didn't work either. I think the only positives were having a free apple from the bowl in reception every day and ultimately leaving the hotel forever!
Hyatt Regency Dusseldorf
4.3/546 Reviews

Hyatt Regency Dusseldorf

Dusseldorf|1.91km from city centre
Amazing experience from A to Z Arrived at Hotel with fantastic parking spaces and ability to charge the car. Receptionist upon check-in have been super accommodating and professional, she was helpful, smiley and very complimenting thank you Pauline!!! Room was immaculate, contained very sustainable material with amazing and spacious layout and fantastic view. Huge thanks to all housekeeping staff without exception. They prepared baby cot to our daughter with bathrobe, slippers and shampoo, conditional and lotion with some wonderful toys as well!! During the stay, they did a wonderful job day in day out with refreshing and preparing a very welcome room. Huge thanks to the F&B team at both bar and room service. They placed amazing fruits basket upon arrived with a lovely letter. Bar staff, they were smiley, professional and very accommodating, playing with our daughter and asking always if we needed help etc and making the best food and drinks with special shout-out to Eike for being amazing dusting our visits! Breakfast staff were very nice despite how busy the area is during that weekend and they have ensured to seat it somewhere quiet and prepare baby seat for our daughter, they were attentive with coffee, eggs and everything else, thank you for your hard work! Lobby, wonderful and luxury layout with amazing atmosphere, concierge / bellman Bashir or Rachid ( please excuse my spelling) was a very wonderful guy, he was chatty and funny even our daughter was running toward him, you are so kind! Lastly, we had to checkout after amazing stay to be helped by one in a million receptionist her name is Paula if am not mistaken on 28th May around 13:00! Location is fantastic, hotel is wonderful and everything else is spot on. Suitable for families, corporates and leisure!! Thank you to all the staff!!!!

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Family friendly

Novotel Duesseldorf City West (Seestern)
4.1/579 Reviews

Novotel Duesseldorf City West (Seestern)

Dusseldorf|2.98km from city centre
L'hôtel est extrêmement excentré. Cela ne semblait pas être un problème à la réservation dans la mesure où l'hôtel est supposé être plutôt bien desservi par les transports. Cependant, l'hôtel déclare être à deux minutes du métro. Cette station est en effet présente, mais est la dérivation d'une ligne avoisinante. La station est fermée le soir et le dimanche et est désservie une fois toute les 30 minutes. Une autre station à 7 minutes de marche à pied dans un quartier d'affaire et désert le soir (et donc pas très sécurisant) s'impose donc la plupart du temps, et l'hôtel omet cette information de son site. De plus, cette autre station n'est désservie que toutes les 20 minutes. Comptez donc au moins une demi-heure pour rejoindre le centre-ville, ce qui réduit toute possibilité de repasser à l'hôtel pour se changer avant d'aller dîner par exemple. L'accueil est plutôt amical, mais la réceptionniste qui était présente pendant la quasi-totalité de mon séjour semblait de moins en moins sympathique lorsqu'on avait besoin d'elle. Par exemple, je ne parvenais pas à faire fonctionner le coffre-fort et visiblement elle non plus. Aucun mode d'emploi n'était mis à la disposition des clients ni du personnel semble-t-il. Une atre personne est venue voir si elle pouvait faire quelque chose et devait revenir vers moi, mais cela n'a jamais été le cas. J'ai donc dû me débrouiller moi-même. En attendant de trouver une solution le 2ème jour, j'ai dû confier certains de mes effets personnels à la réception afin qu'ils soient entreposés dans le coffre fort central. En raison de clients ayant fumé dans leur chambre d'après les membres du personnel de l'hôtel, le signal d'alarme à été automatiquement activé pendant la première nuit, et nous avons tous dû être évacués, dans la rue, avec une température de 10°C. Je dois dire que j'ai été impressionné par la réactivité du personnel qui à distribué des couvertures aux enfants et qui s'est montré à l'écoute des interrogations des clients en revenant dans l'hôtel. J'ajoute qu'ils semblait bien connaître et appliquer à la lettre un plan d'urgence. Le petit déjeuner était de belle qualité.

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Hotels Near Famous Attractions in Dusseldorf

Check out these hotels located near popular sights in Dusseldorf

Rhine embankment promenade

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Old Town Hall

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Konigsallee

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Japanese Garden

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Top rated hotels in Dusseldorf

Looking for hotels in Dusseldorf? Get inspired by reviews from real travellers.
Boutique Hotel Villa Oberkassel
4/54 Reviews
The small hotel in Oberkassel in Düsseldorf is personally managed and very ordinary. Careful rooms. Small but sufficient breakfast buffet. The owner is very nice and helpful. Rooms are not really large, but completely sufficient. I'd like to come back
Hotel Lindenhof
4/537 Reviews
We go 3-4 times a year to Düsseldorf. It was the first (and not the last) time we stayed in Lindenhof hotel. The lady at the reception was very friendly as well when we checked in as we checked out. After your stay you receive a mail with a thank you for staying in the hotel.Always a pleasure to receive such a mail. The hotel itself has a very good situation. A 5 min walk and you are on the Königsallee. 10 min. to the Shadow Arkaden and Altstadt. Also a 10 min. walk to the main trainstation. Furthermore 20 meters away from the hotel you have the entrance of a large parking garage. (Exit is in the Charlottenstrasse, go right and then again right in the Grupellostrasse and you arrive after a 2 min walk at the hotel) The metro in the Oststrasse is only 150 meters from the hotel, which brings you directly to the Heinrich Heine Allee (second stop and center of the city); Our room was nicely decorated and very clean. Alltough we were on the corner of the Oststrasse and Grupellostrasse it was very quiet. The breakfast buffet is very good with a large choice (fresh goods) So to discover Düsseldorf I can really advise this hotel.
Clayton Hotel Düsseldorf City Centre
4/582 Reviews
The hotel has just been taken over by Clayton. We could no longer freely use the swimming pool. It would now cost 15 euros pp. The room was neat, the toilet very low. Breakfast was fine. The range of food was a bit limited for us and also pricey. Service at the bar was fine.
NH Duesseldorf City
4.3/5109 Reviews
The heating was on in the room full blast when I entered — not very eco-friendly, and hard to cool down the room using the confusing room temperature controller. Furnishings felt a bit worn and out of date. For some reason, they put a second desk in the room, positioned at an awkward angle to the bed in front of the window, taking up floor space. Nothing of any interest in the surrounding area — if I didn’t have business in the area, I wouldn’t stay here. A high point was the breakfast buffet, which was very extensive, with many choices.
Acora Hotel Und Wohnen Dusseldorf
4/517 Reviews
We were in Dusseldorf for work 10 days, and stayed at this hotel. The hotel is in a very quiet residential area of the city. Not small . A small reception is located next to the breakfast area. The rooms are spacious. Furniture and decoration corresponds to a 3 star hotel. There is only soap in the bathroom. There are no slippers. Cleaned not bad. Very good breakfast for a hotel of this level. They do not understand very well in English. Nevertheless, they were satisfied with the hotel. There are smoke rooms. The city center is about 15 minutes by car. We were in Dusseldorf for 10 days and stayed at this hotel. The hotel is in a very quiet residential area of the city. Not small. A small registration hall is next to the breakfast area. Rooms are spacious. Furniture and finishing are matched to a 3-star hotel. In the bathroom only soap. There are no slippers. They are cleaned not bad. Very good breakfast for a hotel of this level. They don't understand English very well. However, they stayed satisfied with the hotel. There are smoke rooms. About 15 minutes by car to the city center.
Carathotel Düsseldorf City
4.4/5129 Reviews
The parking lot is on the 3rd floor. There are many choices of Chinese restaurants nearby. The location is great. You need to get the kettle from the front desk

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Local Travel Info

Highest Price£996
Lowest Price£35
Number of Reviews6,600
Number of Hotels1,429
Average Price (Weekdays)£163
Average Price (Weekends)£167

Dusseldorf Hotel Guide

New and popular hotels in Dusseldorf recommended by Trip.com. If you want to stay at the best hotel in Dusseldorf, Trip.com is here to help! You can stay 3-5 days at hotels in Dusseldorf without running out of things to do. While traveling to Germany, Dusseldorf is one of the most popular destinations.

Every day, travelers worldwide arrive at Düsseldorf International Airport to start their vacations and business trips in Dusseldorf. Besides flying, taking a train to Dusseldorf Main Stn Railway Station is one of the other major methods of transportation.

Trip.com offers discounts of up to 20% on 295 boutique hotels in Dusseldorf. Dusseldorf has many well-known chain hotels which are suitable for both business trips and vacations. In Dusseldorf, there are hotels under the Novotel brand. Travelers who favor this brand can choose to stay there to enjoy the luxury services provided by Novotel. Hotels under the Novotel brand are a good choice. A popular hotel in Dusseldorf, Mercure Hotel Düsseldorf City Center is also one of the highest rated. If you're still unsure, Trip.com recommends Ibis Hotel Düsseldorf Hauptbahnhof.

There are quite a few famous attractions in downtown Dusseldorf, such as St. Lambertuskirche. If you want to spend a fun vacation with your family, locals recommend visiting Griechisch-Orthodoxe Kirche Heiliger Andreas, Unterbacher See, Benrath Palace. The most famous attractions locally are Rheinuferpromenade, Messe Düsseldorf, King's Avenue. With a developed commercial area, visitors can head to Douglas, Block House Burgplatz, METRO for a great shopping experience.

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