A fellow traveler's real experience sharing a room: Tianren Hotel sold moldy bottled water! Delayed testing, shirking responsibility, and a terrible attitude!
On April 20th, I drank bottled water in my hotel room. Because I was rushing to leave for an exam that morning, I didn't check carefully and only took a couple of sips. When I returned at noon, I found the water in the bottle was an abnormal rusty color with large pieces of mold floating on it! When I checked out, I reported this to the housekeeping staff, but they didn't respond and simply threw away the evidence! Only after we strongly insisted did the front desk reluctantly retrieve the bottle.
The staff made excuses, saying "the auntie doesn't know," and only arranged for a blood test (the report was normal), promising to send the bottle for testing and provide the results. However, as of June 6th, the hotel has still not contacted me! When I pressed for answers myself, the manager's attitude was appalling:
1️⃣ He claimed, "I don't know the specifics, but the test report is definitely fine; the water supply from the plant has always been reliable" (such obviously moldy water is considered "fine"?);
2️⃣ He abruptly hung up the phone during my questioning;
During this process, hotel staff repeatedly asked if I had any health problems, the subtext being "a normal blood test means no responsibility"—this is absurd! A normal blood test result only means the guest drank less, not that the hotel's water is safe!
Reasonable suspicion:
⚠️ The so-called "testing" was most likely never conducted (47 days without a report);
⚠️ Mold damage is long-term; a blood test can only rule out acute conditions in the short term;
⚠️ From destroying evidence to evading responsibility, they completely evaded food safety responsibility!
Original TextTranslation provided by Google
