3-Star Hotels in Duluth

Location is nice, rooms are clean and bed are comfortable. Our tv didn't work and they moved us to another room and fixed the problem right away.

I've stayed at this hotel the year prior with no issues. It was average but busy. This year was so busy they called me a week before to try and get me to cancel my room because they were overbooked. I refused and then called and spoke with a manager to which I was told that I would have a room for sure. The morning of my trip and called to confirm that I still had a room and they told me they had already had a room assigned to me and would be cleaning it then. I informed then I was still about 6 hours away but was coming for sure. When I arrived shortly after 3:30pm. I was told they did not have a room for me yet. When I mentioned what they told me that morning they said that was not the case and rooms were assigned on a first come first serve basis and they would call me when one was ready. I finally got a room about 5pm. It was okay but the corner king room had no curtain. Simply a shear see through curtain that let in the light from the parking lot and being on the second floor, people could see into the room from outside. When I asked about it, they shrugged their shoulders and said sorry. My room was across the hall from some very noisy people as the room walls were thin. However. The breakfast attendant was WONDERFUL. She was pleasant and helpful and always smiling. I left her tips everyday I at there! She was amazing!

The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence! The environment is particularly good and the location is excellent. It is a recommended residence!

Great! Comfortable beds and pillows and very clean and hospitable. Unbelievably quiet, never heard a neighboring room door close. Great, friendly and diligent staff. Only downfall- local transient Haitian family of 8 settled in the front lobby for 2 days. Observed one of the male family members riding up and down in the elevator at 0300 when departing for flight. This same group was seen at another hotel lobby days prior. Must be a chronic problem and behavior. Military discounts welcome.

The staff is very friendly, helpful and professional. We received our room which was very clean and comfortable. The hotel also has many amenities. Housekeeping did a great job daily and replenished towels, cups, etc. We also ate breakfast at the 401 Bistro daily which was great food and the staff was very friendly and courteous. We enjoy this hotel so much we always stay here when traveling to Duluth, GA. There is also many restaurants, small town shops and a park to relax across the street from the hotel.

I was extremely disappointed with my stay at this hotel. My first night there I placed my suitcase in the closet which knocked over the ironing board and behind the ironing board was a gigantic empty bottle of Johnnie Walker which was the size of my forearm. Hard to miss if the room had been thoroughly cleaned prior to my stay. The bathroom was not well laid out and the open shower concept does not work well especially with the wecare notes to hang towels and wash clothes for reuse when the water from the shower runs into the bathroom floor. The bathroom was not the cleanest. My second night there I opened the closet to hang my sweater and a spider jumped out. At checkout, I requested a printed receipt when asked and was not provided with a copy and instead was rushed out with a “it was emailed to you.” This happened after staff asked about my stay and I responded “it was okay.”

The general manager Steve Wells was so accommodating and welcoming! He was able to have everything ready for our event in the hotel conference room, receive packages for us, and make sure everyone on our team was taken care of during our stay. Will definitely be coming back to host more meetings in the future.

We stayed at this property last night for a quick overnight stay while visiting Atlanta to watch the Braves play. We almost always stay at Hilton properties and have been to a lot of Embassies. This was one of the more modern and nicer ones. The room was clean and comfortable and very quiet. The breakfast was very good with lots of options. Perhaps my favorite thing about this hotel was the “Happy Hour” snacks and drinks. With a full buffet, we were able to eat a light dinner (chicken tenders, fried okra, salad, pasta, pimento cheese and other spreads and even banana pudding!) and save money at the ballpark. Overall, this was a great stay and we would definitely stay again if in the area!

My rating does not include the employees- the employees were lovely. Let’s begin with the fitness room. The equipment is rusty, broken, lacking and crammed. They are missing the 20# weights, the treadmill was actually cracked and the elliptical is only there for looks. A few of my colleagues also used the equipment and were disappointed as well. It’s dark and dank in there. This alone would be a reason I would never return. It was cold when we arrived but the heater was cranked up in the hotel to an uncomfortable (sweat anyone?) setting. The door in the bathroom slammed behind me every time I opened it. I am not the only one who had to prop my bathroom door open at night with the iron. Happy hour will leave you sad. Go to a bar or better yet, go across the street to Embassy Suites for a better one. The employees deserve a better place to work. They all work hard and are extremely helpful. This is a basic hotel with basic amenities and basically provides you with a place to sleep.

bathroom does not have exhaust fan. sofa bed has multiple dirty stain.