Fortune Park Pushpanjali, Durgapur - Member ITC Hotels' Group

Fortune Park Pushpanjali, Durgapur - Member ITC Hotels' Group Reviews

Fortune Park Pushpanjali, Durgapur - Member ITC Hotels' Group

C71/A, Shahid Khudiram Sarani, City Center, Durgapur, West Bengal, 713216, IndiaView Hotel Details
Fortune Park Pushpanjali, Durgapur - Member ITC Hotels' Group
Fortune Park Pushpanjali, Durgapur - Member ITC Hotels' GroupFortune Park Pushpanjali, Durgapur - Member ITC Hotels' GroupFortune Park Pushpanjali, Durgapur - Member ITC Hotels' Group
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Guest Reviews of Fortune Park Pushpanjali, Durgapur - Member ITC Hotels' Group

9.3/10
Great
51 review
Verified reviews
Location9.3
Amenities9.3
Service9.3
Cleanliness9.3
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All reviews(51)
Positive reviews(46)
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Negative reviews(1)
PANCHAL
Deluxe Room (Deluxe Room Double)
Stayed in Mar 2024
Business traveller
242 review
10/10
Outstanding
Posted on Apr 9, 2024
As a touring musician, I have stayed at upscale hotels worldwide, and this might be my favorite ANYWHERE. VERY comfortable, quiet rooms. The facility is beautiful and welcoming inside and out with a sharp, modern design
Navigate57517847854
Stayed in May 2025
Other
10/10
Outstanding
Posted on Jun 15, 2025
I am Vist Last Month The Food Was Fantastic. Experience Was Excellent Special Thanks to Captain Mr Sameer Very Good Take Care All Table .he was Very Helpful And Friendly . I Recommend This Please Visit And Enjoy Thanks To All Orchid Staff Next Time Whenever Come durgapur Sure Vist Again.
6/10
Response from Property: Dear Guest, Greetings of the day. Thank you for sharing your experience with us. We're thrilled to hear that you had a fantastic dining experience during your visit last month and that the service exceeded your expectations. Your kind words have been shared with Samir, and he’s truly grateful for the recognition. We're delighted to know he made your visit more enjoyable with his care and friendliness. Your recommendation means a lot to us, and we look forward to welcoming you back to Fortune Park Pushpanjali, Durgapur, on your next visit. Warm regards, Prakash Mahato General Manager Fortune Park Pushpanjali, Durgapur
GoPlaces62542124260
Stayed in May 2025
Solo traveller
10/10
Outstanding
Posted on Jun 8, 2025
Best place to stay in Durgapur. ... Very Courteous staff.... Very Smooth Check in and Check out. .... The food is also nice..... All the amenities are there in your room .... Anything and everything you need.... Don't miss their breakfast... It's quite lavish and delicious... A perfect start of the day...
Response from Property: Dear Guest, Thank you so much for your kind words and for choosing to stay with us at Fortune Park Pushpanjali, Durgapur. We’re delighted to know that you consider us the best place to stay in Durgapur. Your appreciation for our courteous staff, smooth check-in and check-out process, well-appointed rooms, and delightful food—especially our breakfast—is truly encouraging. It’s heartening to hear that you found all the amenities you needed for a comfortable stay. Your feedback motivates us to continue delivering exceptional hospitality every day. We look forward to welcoming you back for another memorable experience. Warm regards, Prakash Mahato General Manager Fortune Park Pushpanjali, Durgapur
Priya R
Stayed in Dec 2024
Business traveller
10/10
Outstanding
Posted on Jan 13, 2025
This is my first time in this property its too comfortable. If i will come next time for any work i will definitely go their. And their all staff specially reception and restaurant area's they are too good to polite. I took a spa first te in this property also, their service to relaxing and refreshing. Thank you
Response from Property: Dear Guest, Greetings from Fortune Park Pushpanjali, Durgapur! Thank you for choosing to stay with us and for sharing such wonderful feedback about your first experience at our property. We are delighted to know that you found your stay comfortable and enjoyed the politeness and hospitality of our reception and restaurant teams. It’s fantastic to hear that you had a relaxing and refreshing experience at our spa as well. Your appreciation motivates us to continue providing exceptional service to all our guests. We look forward to welcoming you back during your next visit for work or leisure. Thank you once again for your kind words. Warm regards, Prakash Mahato General Manager Fortune Park Pushpanjali, Durgapur
Guest User
Stayed in Jun 2025
Business traveller
10/10
Outstanding
Posted on Jul 15, 2025
The possibility best option around small town Durgapur. Rooms are sufficiently decorated with appropriate amenities. I had taken opted MAP and found it is the very great choice as buffet Dinner was surprisingly good by quality as well as variety. Only issue is check in and Check out. The billing counters are not having manpower quantity and it is very much time taking, must have been smooth.
Guest User
Stayed in Jun 2025
Other
10/10
Outstanding
Posted on Jul 12, 2025
The Team Led by GM Prakash M is indeed a good one. I usually put up at this property. Notable high performers in my opinion are 1, Chef Mahaboob, 2. Samir Kumar at Orchid. 3. NUR & Basu at Housekeeping. 4. Rupu, Housekeeper. God Bless FPP Durgapur. Regards.,
Guest User
Stayed in Jun 2025
Other
10/10
Outstanding
Posted on Jul 9, 2025
Very happy over the ambience, hospitality and amazing behavior of your team starting from F&B, Front Desk and Housekeeping . Would love to highlight the name of some stalwarts like Srabani, Moushumi, Shyamol, Prahlad and master chef Mr Gourango They are your real assets I believe
Discover08059832008
Stayed in May 2025
Business traveller
10/10
Outstanding
Posted on Jun 18, 2025
Sufficient items available for breakfast and dinner. Food is delicious. Staff is very professional. front desk also very nice.
Response from Property: Dear Guest, Thank you for your encouraging words. We’re glad to know that you enjoyed the delicious food and found whatever you wanted. Your appreciation for our professional staff and the courteous front desk team means a lot to us. We look forward to welcoming you back soon for another delightful experience at Fortune Park Pushpanjali, Durgapur. Warm regards, Prakash Mahato General Manager Fortune Park Pushpanjali, Durgapur
Safari13722306623
Stayed in May 2025
Solo traveller
10/10
Outstanding
Posted on Jun 15, 2025
The hospitality is amongst the finest. Very caring and warm staff. Starting from the reservations to checkout, entire experience is so smooth, that everytime I have to travel to Durgapur, I opt for Pak Pushpanjali to stay. Thank you very much.
Response from Property: Dear Guest, Greetings of the day. Thank you for your heartfelt appreciation. We are truly delighted to know that you consistently choose Fortune Park Pushpanjali for your stays in Durgapur and that our hospitality—from reservations to checkout—makes your experience smooth and memorable. Your kind words about our caring and warm staff mean a great deal to us. We are grateful for your continued trust and look forward to welcoming you back again soon. Warm regards, Prakash Mahato General Manager Fortune Park Pushpanjali, Durgapur
GrandTour63026820547
Stayed in Apr 2025
Family
10/10
Outstanding
Posted on May 15, 2025
The hospitality of the staff and the ambience keep me going back to the place. The rooms, the service, the morning breakfast everything is very impressive. On the whole the experience every time is a very comforting one. This time they upgraded my stay to a suite room which was so very appreciative.
Response from Property: Dear Guest, Thank you so much for your kind words and for taking the time to share your experience with us. We are truly delighted to know that the hospitality of our team and the ambience of the hotel continue to bring you back – it means a lot to us. It’s wonderful to hear that you enjoyed the upgraded suite and found the overall experience comforting and impressive, especially the rooms, service, and breakfast. We deeply appreciate your continued patronage and look forward to welcoming you back for many more memorable stays. Warm regards, Prakash Mahato General Manager Fortune Park Pushpanjali, Durgapur
Guest User
Stayed in Apr 2025
Other
10/10
Outstanding
Posted on May 12, 2025
Staying in Fortune Park Pushpanjali Durgapur is always a pleasure. Particularly warmth and courtesy extended by staff members is really appreciated. In Orchid, Cocktail preparations by Prahlad are outstanding ***** with personalized attention by ujjwal, Sameer, Mousumi, Subhodip is beyond at par. Thanks to every team members right from reception, House keeping, Orchid for their best efforts to make guests feel at home. Appreciated 👏.
Guest User
Stayed in Apr 2025
Other
10/10
Outstanding
Posted on May 11, 2025
Always excellent experience every time we stay, and experience become better and better keep it up, and keep your customer happy always food quality also good and complete ambience is really prefect, complete staff is also good and very helpful
Guest User
Stayed in Apr 2025
Other
8.0/10
Very Good
Posted on May 11, 2025
Location and everything were perfect.Breakfast was awesome.Just washrooms are so small that one can not stand properly and also foods were of exobirant prices.Spa ,swimming pool,Gym,Bar everything is there. One litre water is of 119 rs Also one Chapati cost 99 rs. You have given biscuits chips and other cold drinks and all in rooms.But making the charges of 3_5 times.Please do not keep a biscuit of cost 20 rs at room and charge it as 50 rs. No one will ever use their room dining services as charges were of so high.
Happiness56373022810
Stayed in Apr 2025
Business traveller
2.0/10
Posted on May 2, 2025
The behaviour of resturant staffs are awful. Not trained properly. They don't know how to provide services to a customer specially if it is a long time loyal customer. The experience faced this time was very bad it was insulting. Never expected from a Hotel Like Fortune.
Response from Property: Dear Mr. Chakraborty, Thank you for sharing your feedback with us. I sincerely regret to learn about the unpleasant experience you had during your recent visit, particularly regarding the service at our restaurant. Please accept my heartfelt apologies for the inconvenience and disappointment caused. I have personally spoken to you regarding this matter, and I want to assure you that appropriate corrective actions will be taken to address the concerns raised. We highly value your loyalty with our organization, and it is truly unfortunate that your expectations were not met on this occasion. For your future bookings, please feel free to connect directly with our Sales Manager - Amit, who will be glad to assist and ensure a more seamless experience. We look forward to the opportunity to serve you better in the future. Warm regards, Prakash Mahato General Manager Fortune Park Pushpanjali, Durgapur
Santanurudra1
Stayed in Mar 2025
Business traveller
10/10
Outstanding
Posted on Apr 26, 2025
The behavior of the staff mainly Anamika, rimjhim, Tania at the reception was excellent, and I sincerely appreciate their promptness during both check-in and check-out. I am staying in this hotel for last couple of years and this is the best hotel in Durgapur. Fortune Park Pushpanjali has clean and comfortable rooms, complemented by a stylish and inviting atmosphere.
Response from Property: Dear Guest, Thank you so much for your kind words and for your continued loyalty over the years. We're truly delighted to know that you consider Fortune Park Pushpanjali the best hotel in Durgapur. Your appreciation for Anamika, Rimjhim, and Tania means a lot to us—they will be thrilled to hear your praise. It's also wonderful to know that you enjoyed our clean, comfortable rooms and inviting atmosphere. We look forward to welcoming you back again soon! Warm regards, Prakash Mahato General Manager Fortune Park Pushpanjali, Durgapur