The City Hotel

The place is comfy and nice

We booked a room to stay after our work night out. The city seemed a nice value option. We were blown away when we went into the penthouse suite. It’s huge! Two bedrooms, entrance area and kitchen! Fans and heaters provided and even a bowl of sweets on the table. What a bargain! I will 100% return with my husband and son!

Went for the weekend for our anniversary, to go round some pubs. When we got there we had a very friendly greeting, she showed us everything we needed and said if we had anything questions feel free to ask. She also gave us a couple of cards for the pub downstairs, because we were guests after so many you get a free drink! The room itself was lovely, spacious and homely, smart tv to watch what you want and a good size bathroom with a rainfall shower and a bath. Downstairs in the pub, a good lively atmosphere had the six nations on, music afterwards and drinks were cheap. Great location right in the centre, good value for money. Would definitely recommend and will be staying again when we go back to Durham.

Really cold rooms , no heating on. Although rooms were clean the beds are not good. Feels like you were sinking in middle . Therefore wouldn’t stay again. .

We love Caitlin, she is the best barmaid in Durham, please give her a promotion/ pay rise, she is so friendly and welcoming

Brilliant and friendly welcome! First impressions count and we definitely appreciated the friendliness at check-in. We had 3 single rooms booked. First thing to say is that from a price point perspective this place is exceptionally good value for money. Under £60 for our advance booking, the rooms were comfortable and I want to emphasise that they were spotless. I consider myself to be well travelled and the cleanliness was faultless. Room was functional, nice touch with the sweet jar, kettle/tea and coffee was provided. Final big plus was the shower, it was compact but powerful and responsive to temperature change and again if I base this on my travel experiences I’ve stayed in plenty of hotels that are quite pricey and have terrible showers or water pressure, it makes a difference! I think all 3 of us said that we’d return to Durham, probably at some point individually with our wives as we had a good time, and all 3 of us said 100% we’d stay here again.

Second-time staying here when I come to visit friends in Durham. This time I had a single room - small but nice and clean. Heating is on a timer and does not come on in the morning so I was very cold getting up and dressed unfortunately. I didn't experience much noise as the bar/city was quiet however... the drip, drip, drip of the tap in the bathroom drove me mad as a hatter. I tried wrapping a towel, plugging the plughole, using my own ear plugs (a pair is provided)... the dripping just drove me mad, I couldn't stop it and the more I faffed with the tap/plughole the worse it seemed to get. BUT tap-hysteria aside, the bed was warm and comfy and you do get a cute bowl of sweets and biscuits with the tea and coffee :-) Also, the staff are always the friendliest folk who always ask how your day has been. It's always such a warm welcome. No doubt, I will be back soon!

I was booked in for 3 nights, the location of the hotel was the best thing. ! The free ear plugs on arrival gave a clue as to what I might expect. I know you will hear noise from a downstairs bar, but the addition of banging doors and bathroom ventilation fans was too much for me. The ear plugs maybe need an upgrade.

An overnight stay here. Keypad entry room keys from the bar staff which was fine. The room on the 2nd floor was spacious and clean. However the dividing wall with the adjacent room must be wafer thin. We could hear their tv almost every word. Soundproofing is badly needed. I wouldn’t recommend this place.