Dusseldorf Stadtbezirk 3-Bilk Hotels

The hotel is pretty good, the location is very close to where I want to go, toiletries, slippers and the like need to bring your own (・・)

Clean and hygienic, suitable for self-driving travel. There is a small square next to it which happens to be a flea market, which is very interesting. I haven't experienced the feeling of visiting a flea market for a long time. Rich breakfast

The hotel is very clean and the personal is so much friendly 👍🏼

It's a clean and rustic place The bathtub is big and good for bathing The quilt is unique. It's convenient. Breakfast is very good The restaurant staff is very friendly

Facilities: OK Hygiene: OK Environment: OK Service: OK

Very good, the location is near the commercial street, and it is quite close to the subway station. The young lady at the front desk was very good and I stayed in advance. The room has a separate shower but the toilet is outside, but it is also very convenient. There are not many breakfast styles but there is no problem with eating. For 200 single rooms, what bicycles ~

This is the most expensive hotel in Europe. I had a good expectation and finally endless disappointment. Because it is the European Cup to see the ball, this hotel belongs to the Hyatt Group. I trust Hyatt very much and set a suite. I encountered a few problems and gave you lightning protection: 1 This hotel is a court renovation, very special, so when entering the door, the luggage is all on the porch guy and himself to carry it up, my luggage is very heavy, I think this is very unreasonable and very laborious. 2 I booked a twin executive suite, neither gave a twin bed, the hotel did not set an executive floor. Finally told me that the room was full and could not be adjusted. I offered to give me an extra bed to solve the problem. 3 Cleaning is not reliable. There is a bed in the bedroom, it is not clean, and the dead fly under the pillow on the bedside is disgusting. I immediately told the front desk to change it and did not compensate. Still Trip reliable, compensated me for a few hundred dollars and expressed my heart. I think a hotel is so poor in hygiene, and it is difficult to do well. 4 breakfast food is moldy. There are many varieties of breakfast, but they are all unpalatable. The fruit is also moldy! This is really drunk and disgusting. Quality control is a mess. 5 Poor breakfast service. The service staff has a bad attitude and ignores it. This is something other hotels have not encountered at all, this hotel is particularly obvious. 6 The restaurant is not used on the day of the game. 7.6 On the game day, before we went to see the ball, we wanted to go to pitti for a meal before we set off. The result told me that the restaurant is not used, the reason is unknown! If this hotel is 2000 a night, I think it is fine, that is the standard. Please, this is a hotel of more than 6,000 for 9 nights, this service level is too bad! Especially dead flies, moldy fruits, disgusting home! Please boycott this hotel and don't go!

location is A+. 2 minuite walk to the Heinrich underground station which takes you straight to the Messe. Hotel is nice. strange layout but its a medieval building so its part of the charm. Front desk leaves much to desire for a 5 star hotel. the room is ok. was given room 131. mattress was collapsed and definitely not commercial 5 star hotel standard.felt more of a foam cushion than a mattress with just 10 cm height of cushioning. i am 1.87 mtrs height and 110kgs. the mattress went concave when i lied down and my upper back muscles namely rhomboids and lats felt it badly in the morning. Advised the front desk who replied nothing can be done because all mattresses are like that. i don't insist or complain further if i am refused or rejected the first time i ask. on my checkout i advised front desk whose manager was present and i advised i was very happy with location but not with bed. i had no reply from her and she moved away stating in awe that no one had such an issue. on a positive note the breakfast operators who were very attentive and courteous at all times. for 950 euros for 3 nights i think they are very lacking in not being able to provide the basic hotel service of a good nights rest.