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Meliá Düsseldorf
4.1/569 Reviews

Meliá Düsseldorf

Dusseldorf|0.43km from Museum Kunstpalast
Overall, the hotel is a decent business hotel with modern rooms, a good breakfast at a nice location in Düsseldorf. You can hear the noises of a major thoroughfare and the heavy trams which use this thoroughfare in the rooms towards the back of building . So, if you are noise sensitive like me, the rooms in the direction of the park should be your preferred choice as they are perfectly quiet. The reason for the low evaluation is the following incident: when I arrived at the hotel in the evening after a long day and a business dinner, I had to find out that my room had already been prepared for the next guest. None of my personal belongings were left in the hotel room! As the reception had correctly confirmed my departure date during check in, there must have been obviously a miscommunication within the hotel about my departure date. I can accept that such miscommunication within a hotel can happen. However, what I cannot accept is the fact that my personal belongings could actually not be found any more in the hotel on that evening after I did inform the reception about my problem. I was provided that night with a toothbrush, a shaving kit and some other bathroom utensils. In the next morning, my belongings still had not surfaced so that I had to go to my business meeting with the same clothes that I had worn the day before. Right before my meeting started at 9:00 in the morning, I received a phone call from the hotel that my personal belongings had been found and were ready to be picked up at the hotel, 15km away from where I was at that point. After an intervention of the corporate travel manager, the belongings were carried to my meeting location by taxi and arrived before noon that day. On the positive side, the reception staff was very friendly and I was actually offered a monetary compensation for the lost clothes (something I declined, as I was certain that the belongings would surface at some point again; as I had to leave for my business meeting at that point in the morning, there would have been no time to buy new clothes. And buying clothes at 08:00 in the morning in Dusseldorf is a difficult undertaking anyhow). However, being “nice” only goes so far for a business hotel. For me, it is plainly unbelievable that the personal belongings of a hotel guest can just be removed from the hotel room and disappear for some time. I have now waited ten days for an official response from the Melia management, but as this response has not been forthcoming, I feel I would like to share this experience. May be there will be a reaction based on this post. If there will be, please do not tell me that you are ”committed to meet and exceed the expectations” of your guests. At least in my case, these expectations were not met.

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Top rated hotels in Dusseldorf

Searching for hotels near Museum Kunstpalast? Compare room rates and reviews to find your ideal stay.
Altstadt Hotel Rheinblick
3.7/511 Reviews
Very good, the location is near the commercial street, and it is quite close to the subway station. The young lady at the front desk was very good and I stayed in advance. The room has a separate shower but the toilet is outside, but it is also very convenient. There are not many breakfast styles but there is no problem with eating. For 200 single rooms, what bicycles ~
Dusseldorf - Victoriaplatz
4.3/550 Reviews
Stayed here for one night arrived from Australia, the room was very nice clean beautiful, large bed etc. How ever there was no coffee, not tea no water in mini bar you have to collect. Room service was very slow and not available. The room is great, there’s a little Greek Resturant across the road you should check it out and support this delicious business! Location isn’t the busiest not alot or Resturants and cafes etc only a small handful. There was a burger left in my cupboard lol. It’s a little noisy too the windows aren’t sound proof especially when you have the city view, also there is no insulation on the floors so you will hear other peoples door steps, doors slamming etc . Otherwise I’m conclusion it’s a very large room great size, very large shower clean etc. staff were great on arrival thank you. There was a time I wanted Rome room service it’s NOT available during the middle of the night if you require anything I wouldn’t stay here again but that’s my choice I suppose and my option thanks now off to Paris
Das Carls Hotel
4.1/556 Reviews
Very satisfied, good service
The Wellem Dusseldorf, Part of Hyatt
4.4/563 Reviews
Very nice hotel right in the center of Dusseldorf. Staff is very friendly and rooms were large and clean. We traveled with our 3 year old and there was plenty of room for him to play. We had breakfast at the hotel, which was the usual European style breakfast buffet with yummy food The hotel has dedicated indoor parking, which is very helpful in such a busy city. This is one of the nicest hotels I have stayed in and I would definitely stay here again in the future. In terms of local activities, it was easy to reach the waterfront, old center, shops and the park from the hotel. We were also able to visit all chrismas markets easily by foot from the hotel.
Hotel National Dusseldorf (Superior)
4.3/510 Reviews
Stadthotel, which is only a bid by selecting the breakfast buffet. All here is small. Strict and difficult. At the reception, raise 5 steps to raise 5 steps down to the chair (fortunately I was not in the 6th floor, since the chair only runs to the 5th). The room was clean and close - starts already at the door that was not opened in full, as it prevented Egg door stops from the mini-dresser. Click little washing basin without any deposit facilities in the bathroom, too short shower wall so the bathroom was underwater after the shower. All here is suboptimal. Only staff and breakfast is not to slip it out...
Steigenberger Icon Parkhotel
4.3/548 Reviews
The hotel is located on the banks of the Rhine, with a clear view of the lake and a variety of birds and exteriors that make up a unique natural landscape. The hotel has convenient parking in front of the hotel, the store management is very good, the waiter is very polite, the breakfast is also good 👌

Frequently Asked Questions

Dusseldorf Travel Guide

New and popular hotels in Dusseldorf recommended by Trip.com. If you want to stay at the best hotel in Dusseldorf, Trip.com is here to help! You can stay 3-5 days at hotels in Dusseldorf without running out of things to do. While traveling to Germany, Dusseldorf is one of the most popular destinations.

Every day, travelers worldwide arrive at Düsseldorf International Airport to start their vacations and business trips in Dusseldorf. Besides flying, taking a train to Dusseldorf Main Stn Railway Station is one of the other major methods of transportation.

Trip.com offers discounts of up to 20% on 295 boutique hotels in Dusseldorf. Dusseldorf has many well-known chain hotels which are suitable for both business trips and vacations. In Dusseldorf, there are hotels under the Novotel brand. Travelers who favor this brand can choose to stay there to enjoy the luxury services provided by Novotel. Hotels under the Novotel brand are a good choice. A popular hotel in Dusseldorf, Mercure Hotel Düsseldorf City Center is also one of the highest rated. If you're still unsure, Trip.com recommends Ibis Hotel Düsseldorf Hauptbahnhof.

There are quite a few famous attractions in downtown Dusseldorf, such as St. Lambertuskirche. If you want to spend a fun vacation with your family, locals recommend visiting Griechisch-Orthodoxe Kirche Heiliger Andreas, Unterbacher See, Benrath Palace. The most famous attractions locally are Rheinuferpromenade, Messe Düsseldorf, King's Avenue. With a developed commercial area, visitors can head to Douglas, Block House Burgplatz, METRO for a great shopping experience.

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