KM Hotel

KM Hotel Reviews

KM Hotel

5-9 Richmond Pl, Edinburgh, EH8 9ST, United KingdomView hotel details
KM Hotel
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Guest Reviews of KM Hotel

8.8/10
Very good
71 review
Verified reviews
Location8.7
Amenities7.9
Service9.2
Cleanliness9.1
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All reviews(71)
Positive reviews(69)
Reviews with photos/video(21)
Clean and tidy(22)
Great location(21)
Awesome stay(12)
Awesome amenities(11)
Delicious breakfast(11)
Convenient location(8)
Friendly front desk staff(6)
Negative reviews(2)
Guest User
Double Room
Stayed in Sep 2025
Couple
19 review
9.0/10
Great
Posted on Nov 21, 2025
Small hotel room but at great value. We found the service and reception staff excellent, offering the kindest recommendations for our trip. Also appreciated the amenities like hot chocolate offered in the room! Often tea and coffee is provided but rarely hot chocolate so this was a kind gesture. No lifts are available which was fine for us, just something to note if you have extra luggage or if stairs are difficult.
Guest User
Double Room
Stayed in Jul 2025
Couple
3 review
9.5/10
Amazing
Posted on Aug 23, 2025
We had a pleasant stay at this hotel. The room was exceptionally clean and thoughtfully equipped, offering a good selection of tea, coffee, cocoa, milk, as well as a hair dryer. The location is excellent, within walking distance of the main attractions, which made exploring the city very convenient. The only area for improvement would be the sound insulation of the windows, as street noise and conversations were clearly audible at night. Enhancing this aspect would significantly improve the overall guest experience.
Guest User
Double Room
Stayed in Jan 2025
Couple
1 review
10/10
Outstanding
Posted on Feb 15, 2025
Nicest and cosiest stay we had everything was good, staff was friendly and great location.
Guest User
Double Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 30, 2025
Reception is very friendly. Room is super clean and shower is wonderful.
Guest User
Double Room
Stayed in Oct 2024
Couple
1 review
10/10
Outstanding
Posted on Dec 2, 2024
Its lovely and the staff was very accomodating.  Very near to the food location and tourist spot.
Blairep
Double Room
Stayed in Feb 2025
Couple
9 review
10/10
Outstanding
Posted on Apr 18, 2025
Overall a very nice experience. It’s nice for easy traveling.
_M1391186****
Double Room
Stayed in Jun 2024
Family
8 review
9.0/10
Great
Posted on Aug 8, 2024
The location is convenient, and the room is very clean and hygienic. The front desk staff provided excellent service.
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kkzoe
Double Room
Stayed in Jun 2024
Family
7 review
8.5/10
Very good
Posted on Jul 8, 2024
The hotel service was great, the staff were very friendly and enthusiastic, and the location was good too, quite close to the attractions. Excellent overall.
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Waterprooftraveler
Double Room
Stayed in Jun 2024
Couple
1 review
8.0/10
Very good
Posted on Aug 10, 2024
We had a great experience, though it can be quite noisy in the morning. Breakfast was good
Guest User
Double Room
Stayed in Dec 2024
Couple
1 review
9.0/10
Great
Posted on Feb 28, 2025
Amazing stay for the price, great breakfast!
Guest User
Double Room
Stayed in Sep 2023
Solo traveller
2 review
10/10
Outstanding
Posted on Nov 3, 2023
It’s a quite cute and nice hotel near the University of Edinburgh and the Royale Mile. The room is small but clean and has everything you need. Also if you have a university account you can use the university wifi at the hotel which is faster than the free wifi available (it is still very fast though).
Response from Property: Hello,Thank you SO MUCH for taking the time to share your positive feedback and review following your recent stay with us here at KM Hotel. We very much appreciate you taking the time to share your review as feedback from our guests allows us to constantly review our service and facilities and make enhancements as necessary.I really hope we will have the pleasure to welcome you back to KM Hotel or one of our other hotels based here in Edinburgh.Kind regards and best wishes,Robbie Hughes.Guest Relations Manager.
travel-reisen-luyou
Double Room
Stayed in Oct 2023
Other
8 review
7.5/10
Posted on Nov 4, 2023
Clean room on the top floor. Very good locations, near the train stations and museums
Response from Property: Hello,Thank you SO MUCH for taking the time to share your positive feedback and review following your recent stay with us here at KM Hotel. We very much appreciate you taking the time to share your review as feedback from our guests allows us to constantly review our service and facilities and make enhancements as necessary.I really hope we will have the pleasure to welcome you back to KM Hotel or one of our other hotels based here in Edinburgh.Kind regards and best wishes,Robbie Hughes.Guest Relations Manager.
Guest User
Double Room
Stayed in May 2025
Solo traveller
2 review
10/10
Outstanding
Posted on Jun 19, 2025
Highly recommend it
Guest User
Double Room
Stayed in Oct 2023
Travelling with friends
1 review
10/10
Outstanding
Posted on Dec 1, 2023
Excellent. They has hair dryer, iron, kettle. Really surprised.
Response from Property: Hello,Thank you SO MUCH for taking the time to share your positive feedback and review following your recent stay with us here at KM Hotel. We very much appreciate you taking the time to share your review as feedback from our guests allows us to constantly review our service and facilities and make enhancements as necessary.I really hope we will have the pleasure to welcome you back to KM Hotel or one of our other hotels based here in Edinburgh.Kind regards and best wishes,Robbie Hughes.Guest Relations Manager.
Guest User
Double Room
Stayed in Jan 2025
Couple
1 review
9.5/10
Amazing
Posted on Feb 16, 2025
Very clean. Loved the decor.