Holiday Inn Express Edinburgh – Royal Mile, an IHG Hotel Guest Reviews
4.3/5
Very Good
80 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.0
Service4.5
Cleanliness4.4
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All reviews(80)
Positive reviews(77)
Reviews with photos/video(21)
Awesome stay(30)
Clean and tidy(22)
Convenient location(19)
Great service(17)
Delicious breakfast(14)
Easy to get around(8)
Close to scenic area(8)
Classy environment(7)
Negative reviews(3)
Guest User
Double Room with Sofa Bed
Stayed in Aug 2024
Couples
4 review
4.2/5
Very Good
Posted on Aug 24, 2024
Good good
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Agnes - Hotel Operations Manager
Nishant Mittal
Double Room with Sofa Bed
Stayed in Aug 2024
Family
1 review
3.5/5
Posted on Aug 13, 2024
I think the hotel location is very good, almost touching the royal mile with just few meters away. This hotel is suitable for solo or business travelers as this is an express hotel. The room we got was very small in size 19m2 not suitable for family with a kid. There was no refrigerator in the room. Breakfast was very ordinary with very few options so, I will not suggest to take breakfast at this hotel, in fact people can scout on royal mile for a decent restaurant.
Overall, 1 or 2 days should be ok without much hassle but if you are planning to spend some more time then I will not suggest for this hotel. Staff was always helpful and they do the best to guide you for things.
Amiruddin
Double Room with Sofa Bed
Stayed in Feb 2024
Family
1 review
4.7/5
Amazing
Posted on Feb 27, 2024
They got the basics spot on: nice clean room, comfy bed, strong wifi, hot water on demand, good no-frill breakfast with Muslim friendly vege sausage on demand. Location was fantastic on Royal Mile, but be wary on trying to walk there from Waverley Train Station because the staircase and street leading to the hotel is a steep climb. Good value for money, 10/10.
Response from Property: Thanks for the fantastic review!All the very best,Kirsty - Hotel Operations Manager
Guest User
Double Room with Sofa Bed
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 27, 2024
It was excellent^^
Very kind and comfortable
It was close to travel around Edinburgh
Response from Property: Wow, 5-stars! Thanks so much. We're glad to see you had an enjoyable stay. We hope to welcome you back and All the best, Kirsty - Hotel Operations Manager.
從心不踰矩
Twin Room
Stayed in Jun 2023
Couples
5 review
4.5/5
Great
Posted on Jun 10, 2023
Located right in city center. Very close to major attractions. Provide a very convenient hub to visit most of the sites. Staff are polite and helpful. We are very satisfied with the services they provided.
Guest User
Twin Room
Stayed in Feb 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 22, 2023
Really nice and affordable. The staff was really warm-hearted and helpful! Breakfast was nice and the room really tidy.
Sebastienjoj
Double Room with Sofa Bed
Stayed in Jul 2023
Family
39 review
4.5/5
Great
Posted on Jul 11, 2023
The hotel is decent and a good place to stay. Short walk to the Royal Mile using the alley just beside the hotel and using the same alley to cut down the distance to Waverley Station. I have only 2 things to put as a downside which didn’t really affect us much but it would’ve been better if these has to be improved or altered in the future so that guests would really enjoy a hundred percent staying in this hotel. No 1. The breakfast: it’s all the same every single day. It would have been nicer if at least they change every other day, like menu 1 and menu 2. No 2, they charge 1 pound per luggage if you will leave (as a guest) your luggage. Guests who have stayed should at least be given this little thing as a perk. I know it’s just a pound for a luggage, why not just give it for free since I stayed at the hotel for 6 days right? Nevertheless, it’s a decent place to stay at but I would probably try other hotels when I go back to Edinburgh.
Anonymous User
Twin Room
Stayed in Oct 2022
Family
1 review
4.0/5
Very Good
Posted on Dec 31, 2022
Everything is excellent especially the breakfast my kids love it so much!
ReillyRobert
Twin Room
Stayed in Mar 2023
Family
3 review
5.0/5
Outstanding
Posted on Mar 11, 2023
Great location, easy to get to places, room was good, two twin beds, bathroom and usual amenities such as shower, kettle, hairdryer, tv
MikeLeu
Twin Room
Stayed in Nov 2023
Business travellers
2 review
5.0/5
Outstanding
Posted on Jan 2, 2024
The place are very good services
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Kirsty - Hotel Operations Manager
Wai Yu Catherine
Twin Room
Stayed in Oct 2022
Couples
15 review
3.7/5
Posted on Oct 19, 2022
Good location, reasonable rent, cooked breakfast, a very warm & cozy lobby (9’C outdoor)where u can enjoy acquaintances with low cost drinks & pizza.
EFFANDI BIN JELLANIE
Twin Room
Stayed in Feb 2023
Travel with friends
9 review
4.5/5
Great
Posted on Mar 2, 2023
Great place. Clean and good condition for me and my friends.
Guest User
Twin Room
Stayed in Dec 2022
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 29, 2022
A nice living experience in it.
Yee Fung
Twin Room
Stayed in Dec 2021
Family
57 review
5.0/5
Outstanding
Posted on Dec 27, 2021
Great location, one minute to Royal Mile, everything is within walking distance. The room was spacious and very clean. The bed was comfy. We parked our car at NCP Holyrood which was only a few minutes walk to the hotel. Don’t forget to get your ticket validated by the hotel and get 25% discount. Breakfast was included in the room rate and was good. You got hot items and fruit. No complaints.
Yueluqing
Standard Double Bed
Stayed in Mar 2024
Family
24 review
5.0/5
Outstanding
Posted on Apr 12, 2024
The room is nice. Although it is not in Prince Street, it is quite convenient. It is only 10 minutes' walk from Wilhelmshaven Station (if you take a shortcut and walk up the stairs opposite the Market Street exit, it is even closer. Forget about pushing your suitcase and take a taxi). The main attractions such as the National Museum are within walking distance. There is a Chinese restaurant across the street. It is so delicious that we had two meals there in a row. I highly recommend it. There is also a beautiful cherry tree next to the hotel. It is so beautiful.
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6/12
Response from Property: Thank you very much for your review of our hotel. We are delighted to know that you enjoyed your stay. This is also the greatest pride of our staff, so your feedback is very important to us. We look forward to seeing you again
Kirsty - Hotel Operations Manager