We travelled to Edinburgh with a team of 22 teenage girls representing our county at a Gaelic football tournament and the staff and management of the Village Hotel were amazing from start to finish. The location, although out of town, suited our purposes as we could walk to our sports venue. As we were a large group we booked through the dedicated Village Hotel sports desk team, Jessica and Louise, who were fantastic and the made the process trouble free. We arrived an hour later than planned due to delayed flights but reception had all our room keys ready, rooms pre-allocated by name so we’re knew exactly where each girl was and all the rooms were together - very useful when you have 22 teenagers to corral! The sports desk organised a pre-ordered meal for our arrival on the Friday night which was carried out seamlessly by the restaurant and our late arrival was not an issue. The food was fantastic and each order was delivered correctly. We had parents who had driven up to Scotland through torrential and the restaurant staff kept them a meal and had them served before they had their coats off. Absolutely faultless service from the check in staff and everyone in the kitchen and restaurant. The sports desk team also organised a buffet for our team on the Saturday night. We expected the usual chips, chicken nuggets, burgers etc but there was also mini toad in the holes that weren’t mini at all, chicken breast, potatoes, veg, salad, pasta, desserts, fruit, plenty of water and juices and teas and coffees for us exhausted coaches and assistants. A special mention to the chefs, Chris and George who went far and above expectations and looked after us all amazingly. Another faultless service from everyone in the kitchen. Nothing was too much trouble. Breakfast was brilliant. Plenty of everything and enough choice for the fussiest of teenage girls - nobody went hungry. Our rooms were clean and warm and all the twin rooms had 2 double beds which was a huge luxury for our girls. All in all, the Village Hotel was the perfect venue for our group and we wouldn’t hesitate to book with them again. Thank you to the management and staff for making what could have been a nightmare trip a breeze.
Excellent
101 Reviews