Maia Hotel Suites Reviews

Very good hotel for relaxing and enjoying The breakfast service very good food and drinks The staff are lovely and friendly and helpful

The hotel is located in a very safe and clean area. They provide a parking in the basement for free. The hotel is very clean and smells good everywhere. The staff are very helpful and support you in calling taxis and carrying luggage. The rooms are well equipped. Bring your own slippers. I booked a triple room for my two daughters and me and they upgraded for free to an executive suite. It was very cozy. The breakfast formula has many options so that you create your meal as you want to. It is close to many sites that you may plan to visit. We truly enjoyed our stay and I highly recommend the hotel.

MAIA Hotel is good for those arriving late at the airport or requiring an overnight transit. The hotel is new and clean and is well-equipped, good for long-term or short-term stay. Staff are friendly and helpful. Breakfast is nice. Wifi works well.

We had a great stay at this hotel. The staff were friendly, the room was clean and comfortable, and everything worked smoothly from check-in to check-out. The breakfast is delicious and varied. Overall, a pleasant experience and one I would gladly recommend.

Great hotel ,quite, clean with great staff. Great breakfast. Room very clean ...all staff is great ,smile and supportive. From front door security to manager.

While my three-night stay had a few distinct high points, they were completely overshadowed by a deeply unprofessional level of service and alarming security lapses. 👍 The Positives (Highlights): • Excellent Breakfast: The breakfast was truly the highlight of the stay. The selection was vast, the portions were generous, and everything was delicious. The fresh fruit juices were particularly good. 👎 The Negatives (Major Issues): The service and management were, frankly, baffling and unacceptable. • Unprofessional and Dishonest Staff: I requested a toothbrush on the first night and was told it was out of stock until the next morning. After asking again the next morning, I was told a cleaner would provide one. I asked the cleaner directly, who nodded but then never returned. When I asked the front desk again that night, I was given the exact same, false excuse: "no stock, check back in the morning." On the third morning, after yet another inquiry, the front desk finally admitted they do not supply toothbrushes and suggested I buy one at a nearby convenience store. I would have accepted the truth immediately; what I cannot accept is the constant, smiling deception and the waste of my time. • Major Security Failure: Our initial room, Room 312, had a broken door lock that could be opened from the outside without a key. This is an extreme security breach. When reported, the front desk asked us to wait in the hallway while maintenance fixed it. Only after strongly insisting on an immediate room change were we moved to a new room. • Unacceptable Amenities: The shampoo and body wash in our replacement room appeared to have been diluted with water, barely more than clear liquid. This suggests a complete lack of quality control and corners being cut.

I had a great experience at Maia Hotel. The reception staff, Atef, was very kind and helpful. He did his best to arrange an early check-in for us after our long overnight flight, which we really appreciated. Excellent service and warm hospitality!. All the stage were nice and friendly. Good breakfast.

Top knot receptionists and staff in general are so kind.

Amazing experience, .second time visiting this hotel , staff very friendly especially riyad always willing to give you amazing customer service, breakfast amazing as usual a d great hospitality and very reasonably priced a d lastly berges du lac is the best high end location in all of tunis

They are friendly and great service and location.

Clean spacious room very close to the airport. Staff was very friendly and helpful.

Great hotel, nice parking and would stay again

It’s great hotel. Everything is perfect.

It was very clean and location was very good